Live games are also available, and you can play this casino whenever and wherever you want - it’s mobile friendly. However, an online contact form is the only way to ask for help, while the wagering requirements are not very inspiring. The welcome package looks interesting, as you can get a 100% bonus up to €100 on your first deposit, but you will have to wager the amount of your bonus 50 times.
My Casino is licensed and regulated by the Government of Curacao. The design of their website is really cool - it looks like the creators of this casino were inspired by noir movies about detectives and bad guys. Just take a look at their site, and you will understand what we are talking about. 10 points to My Casino for their amazing design! The navigation is pretty convenient, all the links can be found without a problem. Here is one more good piece of news - your data is absolutely safe here. The casino uses SSL encryption technology to keep cyber criminals away from your personal information. The same technologies are used by Cherry Casino and Grand Mondial Casino.
My Casino looks like those stylish noir movies.
Customer support: The only way to get in touch with the support team is sending them a message via their online contact form. The website doesn’t even specify the working hours of the agents! We sent them a message and got nothing. The FAQ is available, but it doesn’t really answer all the questions you may have. We think, this website could learn how to provide its customers with help from mFortune Casino and BoyleSports Casino.
Banking: The list of banking methods it not too long, but it includes such popular options as Skrill, Neteller, credit cards, and a few others. The pending time depends on your withdrawal method. For instance, if you choose Neteller or Skrill, it will take the casino up to 24 hours to deal with your request.
The maximum withdrawal amount depends on your banking method too. If you choose Skrill, you can withdraw up to €2,000 per transaction, but if you prefer bank transfer, feel free to withdraw up to €5,000. The weekly withdrawal limit is €5,000.
By the way, there is a very interesting clause in their terms and conditions. It says that the casino has the right to define minimum and maximum withdrawal limits for every player, so that you may receive your winning in 10 monthly installments. This sounds a bit weird, but we couldn’t find out more details. The support kept silence.
Software and Game Variety
- Slots: Immortal Romance, Starburst, Jade Idol;
- Jackpots: King Cashalot, Major Millions, Treasure Nile;
- Table games: Casino Hold’em, Blackjack, European Roulette;
- Video poker: Deuces Wild, Joker Poker, Deuces Wild;
- Other games: Keno, Germinator, Super Bonus Bingo.
The casino offers a really nice collection of games - over 800 titles!
My Casino Mobile and Live Gaming
My Casino is compatible with smartphones and tablets. You don’t need to install a special application - just use your mobile browser.
There are only 3 live games available: Blackjack, Roulette, and Baccarat. That’s not very impressive, but 3 live games are still better than nothing at all.
Bonuses and Promotions
The welcome package of My Casino covers your first three deposits. This is how it works:
- The first deposit - a 100% bonus up to €100;
- The second deposit - a 50% bonus up to €50;
- The third deposit - a 50% bonus up to €50.
The wagering requirement is 50 times the bonus amount, and the maximum bet is €5. The maximum bonus conversion amount is €2,500. Keep in mind that some games are excluded from this promotion - their list can be found in the bonus conditions. Besides, certain countries are not eligible for this offer. This list includes France, the Netherlands, and few morel locations.
Besides, My Casino offers you a whole quest to complete! There are 4 levels, and you move forward by playing the games and collecting XP points (1 bet gives you 1 point). As you climb up the ladder, you get new bonuses. The main aim of the quest is to save Betty, a big star who got into trouble. Good luck with this.