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If you live in any country except for the UK, you won’t be welcome at MustardBet. Maybe that’s for the best, as they are still in the “Needs work” status. The website is often under maintenance and has not much to offer. There are only 120 titles by Microgaming, Playson, Pragmatic Play, and a couple of other providers. The Live games and Video Poker exist away from this casino. Now they have only 2 payments options and no 24/7 Support. There are no promotional offers, except cashback up to 2%. Everything could have been better here and only the license from the UK makes you feel safe.
MustarBet shows us that you don’t need much mustard on your bread. It means that here you won’t find many things to be delighted about. The website has a modern design in a purple color and poor navigation. They need to add at least one filter for providers. The website is often under maintenance, so we were kicked off twice for an hour while making a review.
It was interesting for us to see that they have an option to switch on and switch off sounds, but our delight changed into disappointment. There are no sounds on the website at all. Why the hell they need that switcher?
The casino is licensed by the UK Gambling Commission and has an informative Blog section on their website.
The good sides of the casino can be described with two words - the UK and Blog. We will explain. The casino is licensed by the UK Gambling Commission & Isle of Man Government and has an informative Blog section on their website. This section includes News, Insights, and Analysis.
Customer Support: The operators are really helpful and quick here. We’ve got a response in 1 minute or less and they were answering questions briefly and to the point. You can contact support via Live Chat, email, and phone from 9:00 to 22:00 Monday-Friday and from 10:00 to 22:00 on weekends.
Banking: Payment methods are ridiculous, as you can use Visa and Maestro cards only. The support manager has told us they will add other options soon. The withdrawals are made 2-5 business days. There are also good news - no fees and no withdrawal limits.
Software and Game Variety
You won’t find a huge game library at Mustard casino, only a tiny one, with 120 titles by Microgaming, Quickspin, NextGen, Rabcat, Playson, Pragmatic Play, Ainsworth, and some others. There are no Video Poker games here. Only one jackpot game is presented in the separate category - Mega Moolah. Here are some other categories they have:
- Slots: Deco Diamonds, Lucky Leprechaun, Queen of Gold, Deck the Halls.
- Table/card games: Blackjack, Roulette, Poker.
- Sports betting (beta version).
MustardBet Mobile and Live Games
When you are trying to enter the website with your mobile browser, you see a note, which explains that the website isn’t optimized for mobile devices. You still can download one of their apps to play casino on the go.
You need to download an application to play casino on the go and live game fans aren’t welcome here.
The Live gaming fans aren’t welcome here. No live gaming section and no live games in the general library.
Bonuses and Promotions
MustardBet has a bitter taste, as they have no welcome bonus or other promotional offers, except one poor mimicry of a bonus. You can earn cashback up to 2%, which is activated by the minimum deposit £10 and is available only during 1 day. If you want to take part in this offer, just click “I wish to receive cashback,” and play games marked as contributing towards cashback. At least there are no wagering requirements.
The Support manager reassured us that they would add many promotional offers during the next two weeks. We do want to believe them, so let’s wait with patience.
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