Speaking about the rubbish the casino has, we should mention the customer support. Multilotto Casino has neither live chat or phone. The only available options are email and contact form, which resembles the former. Moreover, you can’t reach the agents around the clock. It’s getting smelly, isn’t it? The information on banking and welcome bonus is available only upon registration. And even if you create an account with the casino, it won’t be easy for you to understand the bonus terms. It appears that the new player offer is a 300%, match up to €300, with 35xB+D wagering requirements.
Multilotto Casino was founded in 2010. It is licensed and regulated by the government of Curacao. As you have already understood, the casino is mostly oriented towards lotto games, though it has some slots as well.
Speaking about the website, it looks too simple. The navigation is even worse - it’s a train wreck. Either you want to find out about the banking methods or the welcome bonus, you must log in first. Moreover, somehow the website kicks your ass out of your account once you decide to shift the page.
At least there are 16 languages to choose from and you won’t face any problems with security. The casino uses SSL encryption, so your sensitive data is safe.
Customer Support: Surprisingly, the variety of contact options is extremely poor - you can ask for help either via email or an online form. No live chat or phone number.
Banking: The banking section is available only upon registration. The available options are fine, but no more than that. For the deposit purpose, you can use Neteller, Skrill, credit cards, Paysafecard, bank transfer, and several others. If you decide to withdraw your winnings , then you can rely only on Neteller, Skrill, Trustly, and bank transfer. It takes up to 3 working days to process your withdrawal.
Software and Game Variety
It’s not a secret that Multilotto Casino has a decent amount of Lotto games. Though, those guys offer some casino games as well. You’ll find up to 500 titles developed by Microgaming, NetEnt, Play’N Go, and others.
The name of Multilotto Casino speaks for itself - it offers plenty of lotteries.
Take a look at what games you can find here:
- Slots: Starburst, Thunderstruck 2, Gold Rush;
- Table Games: Roulette, Hold’em, Blackjack;
- Video Poker: Jacks or Better, Deuces Wild, Wild Sevens;
- Jackpot Games: Mega Moolah, Gunslinger, Gift Shop;
- Lotto Games: Powerball, Mega Millions Max, Euromillions;
Multilotto Mobile and Live Gaming
Multilotto Casino is compatible with smartphones and tablets, so that you can play it on the go. The mobile version is okay, so that you won’t experience any difficulties.
You’ll find live games here but all of them are varieties of Roulette.
Bonuses and Promotions
The overall bonus policy is in tatters. Actually, there is no bonus section per se. In the footer of the main page, you can find “Casino Bonus” written in tiny words. Upon following the link, the casino shows you some general terms about the bonus. You’ll find some explanations about what the bonus matches and wagering requirements are. We have just one question - What the hell is that? We have google for it, give us some information about YOUR welcome offer.
Anyway, we managed to dig out something informative from that crappy text. Quote: “In general, most online casinos have a wagering requirement of 50 times the total amount of your deposit and bonus, at Multilotto this factor is 35 times.” It sounds so childish that we’ll say just several words: “Good for you, guys.”
Here is another strange thing - Multilotto Casino says almost nothing about its bonuses.
Fortunately, the bonus terms are available upon registration. You can claim a 300% match, up to €300. Actually, the terms are vague, again. Our best minds had to make some calculations to find out the match bonus. And yes, the welcome bonus can be wagered only on slots. Overall, we’re sick of that crap.