Updated: 21 Jun 2018
MoonGames Casino Review
If you used to be one of those children who annoyed their parents about a trip to the Moon, spaceships, and dangerous aliens - MoonGames Casino is definitely for you. Well, at least you may think so by the first impression, with their crazy astronauts offering you huge welcome bonuses. The game library is not that cosmic, even better to say a small part of rocky debris, but still, you can find here some games from NetEnt, IGT, WMS, and other well-known providers.
They offer new players a 100% first deposit bonus, up to €500, which comes with crazy wagering requirements. They are 40 times the deposit and bonus amount! As for the reputation, the casino does not have any unresolved complaints so far, however, it still remains unrecommended on some watchdog portals, because of a bad reputation of its owner - the 888 Group. By the way, the support service is not reliable on the Moon!
- UKGC license;
- Live games are here;
- SSL encryption is implemented.
- No live chat;
- Limited support working hours;
- Stiff wagering requirements - 40x(B+D);
- You have all chances to wait 47 months to get your jackpots winnings paid.
MoonGames Casino was founded in 2013 and currently belongs to the 888 Group. Surprisingly, their servers are maintained right here on the planet Earth, under the UK Gambling Commission license. For your safety, MoonGames Casino implemented the industry-standard SSL encryption technology. This can somehow protect your sensitive data from pesky parasitic aliens and maybe some cybercriminals.
The implemented SSL encryption technology will somehow protect your sensitive data from pesky parasitic aliens and, maybe, some cybercriminals.
Their website offers you over 300 games, and nothing impressive about the design, but some astronauts flying with jetpacks. Anyway, everything here is designed up to the cosmic theme, and the navigation is alright. At the moment, they restrict a big number of countries, and it seems that these guys want to gather a unique team for this cosmic adventure.
Customer service: Surprisingly, you can get your support even from the Moon. Sadly, it’s not really useful. They offer several phone numbers, including a toll-free one, and a standard email option. However, that Moon-to-Earth communication still might have some troubles as long as this support is not 24/7 (the working hours differ depending on the day of the week), plus they don’t have a live chat.
Banking: The withdrawal options are not the worst. These include Visa, MasterCard, PayPal, Neteller, Entropay, and Bank Wire. Moreover, you can make your deposit by phone! What’s not that pleasant is that the withdrawal period can take you up to 10 days in total (with 2 days just for your request processing). Additionally, if you had a chance to win a Jackpot prize, don’t plan to spend all your winnings straight away - you will get paid in 24 months (if you are not from the UK)!
Software and Game Variety
MoonGames Casino is not powered by cyber crystals and, unfortunately, can’t boast of a massive variety games selection. Anyway, they’ve gathered over 300 games from a few top quality software providers. These include NetEnt, IGT, Betsoft, Dragonfish, and WMS. All the games are sorted by type, and there’s also a search function available. So, no worries, you won’t get lost in an outer space.
While looking through their gaming library, you can also find the following games:
- Slots: Starburst, Gonzo’s Quest, Monopoly Plus, Aloha! Cluster Pays;
- Jackpots: Shaman’s Dream, Irish Riches, Millionaire Genie;
- Table Games: Blackjack, Roulette, Baccarat, Caribbean Stud, Poker;
- Video Poker: Deuces Wild, Aces and Faces, Jacks or Better, Joker’s Wild.
Mobile and Live Gaming
You have an instant access to the MoonGames Casino game library with the use of your smartphone or tablet. The mobile version works fine and contains many game titles to choose from.
Live dealers are also on the Moon! More than that, the selection of live games is pretty cool and includes Blackjack, Baccarat, Poker, Casino Hold’em, Roulette, and also their special offer - Dream Catcher.
Bonuses and Promotions
At first sight, MoonGames Casino offers a good, no, an excellent Welcome Bonus Package, up to €1,500, with a minimum deposit of €10. Although, when you scroll down to the wagering requirements, and see that they are 40 times the bonus plus deposit amount combined, you start realizing that these Moon inhabitants have the same sense of humor as the ones from the Earth.
When you scroll down to the 40x(D+B) wagering requirements, you will start understanding that not only the Earth world is unfair.
Anyway, if you still think you can handle that, the welcome bonus package is the following:
- First Deposit: 100% match bonus, up to €500;
- Second Deposit: 50% match, up to €500;
- Third Deposit: 50% match, up to €500.
For the UK players: all the bonus terms and wagering requirements are the same.
There are also some additional bonuses and promotions listed on their Promotion Page, so you’d better check it from time to time. Apart from this, you can get some Cash-back bonuses being a VIP member (by invitation only), and you need to be fast - you have maximum 96 hours to claim them.