Updated: 05 Feb 2018
MondoFortuna Casino Review
Do you like windows, man? They have windows for you. Big windows, small windows, full-screen windows and little windows. They will pop-up each time you click any navigation button, and drive you crazy. As you might have guessed, MondoFortuna Casino has a lot of drawbacks regarding design and functionality. The games are overwhelming in their abundance: there are almost 20 titles from Neogames, available in instant play mode. Isn’t it impressive? The Welcome Bonus is pretty interesting: they don’t give it to you after deposit, but you receive it after you meet the wagering requirements of 20x the bonus value. For deposits below €25 the match is 25%, between €25 and €50 it is 50%, and for all deposits above €50, it’s 100%. The maximum amount of bonus is €200. It would be nice to try this bonus system, if not for the ugly and inconvenient website.
- Licensed by the MGA;
- Protected by SSL encryption;
- Toll-free phone number;
- Unique bonus system.
- Inconvenient website;
- Ugly game lobby;
- No 24/7 customer support;
- Poor game library;
- No Live Games.
MondoFortuna Casino started operating in 2011. It is licensed and regulated by the government of Malta. To protect your data, they use SSL encryption technology, so no worries, the website is secure.
When we saw the website for the first time, we thought that it was ugly and outdated, but we changed our mind later. All the design issues fade in comparison to major freaking problems with navigation. First of all, you can’t log in to the website itself: as soon as you click “login,” you’re redirected to a game lobby. The lobby looks old but strangely familiar. We’re sure that we’ve seen it somewhere before, but this doesn’t make it look better. The second thing is that the windows pop up everywhere, and it’s very inconvenient to browse them.
The website’s available in Italian language only, but it’s okay since the casino is mainly focused on Italian users.
Customer Support: There are several ways to contact the support team. First of all, you can make a phone call. Feel free to do this from 08:00 to 01:00 CET. Secondly, you can send them an email, and this is allowed at any time. Thirdly, the live chat - it works from 08:00 to 13:00 CET, so it’s virtually useless. Maybe the casino is targeting some particular audience such as housewives, which play only when their kids are at school.
“MondoFortuna is committed to "CARE" - Customers Are Really Everything (from 08:00 to 13:00 CET.”
Banking: You can withdraw your funds from MondoFortuna Casino via credit cards, Skrill and PayPal. The total withdrawal time is 48 hours for eWallets and 5-7 business days for credit cards.
Software and Game Variety
MondoFortuna Casino is powered by NeoGames, and their game library with 20 games in it is not really impressive. And yes, we were doubtful about putting the number “20” and the word “impressive” in one sentence. Here are some titles
that you might know:
- Slots: Rainbow Charms, Grand Crown, Fruity Fiends;
- Table/Card Games: Blackjack, Roulette, Rainbow Charms, Grand Crown, Fruity Friends. (Yes, they put these three slots in each section).
Mobile and Live Gaming
Feel free to access MondoFortuna Casino from your tablet or smartphone. The website won’t change, though, as it has no mobile version.
Here is one more disappointment - this website has no live games. So now you have one more reason to choose another casino instead of this one.
Bonuses and Promotions
The welcome promotion of MondoFortuna Casino looks kind of attractive - you can get up to €200. The amount of the bonus depends on the amount of your deposit.
“The wagering requirements seem to be okay - the value of the bonus has to be wagered 20 times.”
We said “seem” because we rarely see such a bonus system as they have here, at MondoFortuna Casino. A bonus isn’t granted to you immediately after deposit - you should fulfill the WR’s before. When you wager the deposit amount 20 times, you will receive a 25% deposit match for €25 deposit or less, 50% match for €25-50 deposit, and a 100% match for deposits exceeding €50. Not bad, actually.