The legal part is as good as it can be: they are regulated under the licenses of the UK and Malta. The Welcome Bonus is a 100% deposit match up to €100 with the 25x D+B wagering requirements. You'll also get from 666 to 3000 MetCoins that could be spent in Merch Shop (or to get some extra spins). It all looks decent for now, so we think it is worth playing here. The only thing that you should know is that they levy a deposit fee for all deposits except the ones made via Trustly, Bank Transfer and InstaDebit.
Let's continue with giving you more useful information, unlike so many of the other Metal Casino reviews out there!
We waited for a long time to see such a place, and here it comes: this online site is now open and ready to hail their customers. Though we definitely like their theme, the owners bear great responsibility: they have high standards to meet, to please the metalheads around the world and at the same time to offer a viable gambling experience. Are they really what they claim to be? Let's find this out.
First of all, there comes the licensing. Metal Casino UK holds its licenses from the most reputable gambling regulators: the UKGC and the MGA. At the time of writing, we saw no information about the additional security measures or fair play proofs, but we believe that they will show up in the nearest months.
The website theme itself satisfies us in full, but the navigation is much worse than we thought.
The online website's design is always important for us, as it shows the willingness of casino owners to invest money in ensuring players have a pleasant experience. Here we see the cool overall theme that is made in black and red colors, with guitars, pics, amps and photos of well-known metal idols. The theme itself satisfies us in full, but the navigation is much worse than we thought. There are many categories, but they're placed in the middle of the game's list, which isn't convenient at all. There are many sections that will, probably, be filled with proper content, but now some of them are at least pointless. We are talking about "Metal Gods", "High Voltage", "Number of the Beast", and "Killer Games." The names are cool but we don't get how they're related to the slots within those sections.
There's more information that is very pleasing: they claim to help the underdogs and the fresh blood in the metal industry through their Metal Casino Foundation. Another project that they are helping is the Sea Shepherd Conservation Society, which provides helps to all kinds of sea creatures since 1977. They actually don't give a shit about other creatures, including humans, and their methods are tough enough for some people to call them eco-terrorists. Although the badass behavior doesn't contradict with the spirit of metal, so we're fine with it.
Banking: The banking options bring us the first significant drawback: they have deposit fees! The fees range from 2,5% for Visa to 9% for PaysafeCard transfers. Only Trustly, Bank Transfer and InstaDebit among fifteen deposit options are free. Withdrawal options are a bit less but still more than enough: among the 13 available methods, they have credit cards, bank transfer, Skrill, Neteller, Trustly, EcoPayz and several others. They claim that e-wallet withdrawals are instant and credit card withdrawals will take 3-5 days, but you should also count 24-48 hours pending period on top of that.
Customer Support: Online Customer Support service is available via live chat and email, but we couldn't find the clearly stated working hours. And guys, come on, where is the phone number? You're metalheads, not the Mongolian throat singers, you should know what the phone is and how to use it.
Software and Game Variety
Games are pretty abundant in here: you can choose to play from more than 450 slots and games from top-notch developers, such as Microgaming, Play'n Go, NextGen and few others. There is no list of developers on the website, as well as no video poker section. The Video Poker games are still there, but you have to use a search bar to find them. The game choice is fine as a whole, and you'll certainly find the games that you like:
- Slots: Immortal Romance, Book of Dead, Motorhead, Lost Vegas, Terminator 2;
- Table/Card Games: Blackjack, Roulette, Pai Gow;
- Video Poker: Jacks or Better, Deuces Wild, Joker Poker.
Metal Casino Mobile and Live Games
The mobile version is fully functional and works properly on all types of mobile devices.
The Live Casino has five options: Baccarat, Blackjack, Roulette, Hold'em, and Dream Catcher. It is fairly enough for most of us, but of course, we'll welcome more variety. Anyway, it's better than Vegas Slot Casino and Lucky Emperor Casino can offer to you.
Bonuses and Promotions
Bonuses are not very abundant, but still are enough to keep it interesting. Currently, they have a welcome bonus, Late Night Mosh Pit and a large offer, called World Tour, that allows you to get more MetCoins each time you earn a new level. The Welcome Bonus is spread over two deposits. You'll get a 100% deposit match up to €100 and from 666 to 3000 MetCoins, depending on the amount of deposit. The second deposit match is 50% up to €100 and with the same amount of MetCoins. The wagering conditions are 25x D+B.
Bonuses are not very abundant, but still good and interesting.
The MetCoins are the universal currency of and can be exchanged for cash bonuses, free spins or other goodies, such as t-shirts or even signed guitars. They're even mentioning some exclusive promotions, such as a meeting with true icons of heavy metal, but that's not very clear for now. The full list of offers can be found in the Merch Room section. Another thing that should be mentioned is that the UK gamblers that use Skrill and Neteller can't claim the welcome bonus.