Merlin Bingo opened its magical doors at the beginning of 2015. They are operated by Cozy Games and hold two licenses - from the UK Gambling Commission and the Isle of Man Gambling Commission. They also claim that their RNG technology is tested and certificated by the eCOGRA.
The website itself is designed in the medieval theme. The developers wanted to make you go back to a world where Merlin lives. You know, they managed to do it. The website looks kinda old, but still magical enough for all intents and purposes. The only thing that remains a secret - where is Merlin? We expected to see some wizards here, or dragons, or peasants at least. The only person you can see here is a faceless stranger wearing headphones at the right top of the screen.
The developers wanted to make you go back to a world where Merlin lives. You know, they managed to do it.
Customer Support: Their wizard support team works round the clock. You can ask for help via live chat, email, phone number, and ticket system. You can also use their FAQ section where you can find the answers to many previously asked questions.
Banking: The casino accepts all the popular payment options - credit cards, Skrill, Neteller, Paysafecard, Bank Wire, and PayPal. There’s also a dark side of their banking system. They set extremely low withdrawal limits - €1,000 per day, €3,000 per week, and €5,000 per month. Moreover, if you are lucky enough to hit the jackpot, it will be paid in equal weekly installments of €5,000 each.
Software and Game Variety
The game library at Merlin Bingo is not that huge; there are somewhere around 200 game titles to choose from. What they lack in quantity, they make up for by the quality. You can find here games from such well-known developers like NetEnt, Microgaming, Cozy Games, Eyecon, and several others. The only big disappointment here is that they have no table games at all (not counting Keno). Come on, guys, was it so difficult to add a single Roulette or Blackjack?
The navigation around their game lobby could be better, as their games are simply divided into categories by their types, and that’s it.
They have no table games at all (not counting Keno). Come on, guys! Was it really so difficult to add at least a single Roulette or Blackjack?
Here are you can see several titles from their collection:
- Slots: Dead or Alive, Wild Wild West, Jungle Spirit, Starburst;
- Jackpots: Lucky Clover, Irish Luck, Fluffy Favourites;
- Table Games: Keno;
- Video Poker: Jacks or Better, Aces and Faces, Deuces Wild;
- Scratch Cards: Go Bananas, Happy Hours, Lucky Fish;
- Bingo Games: 30-ball Bingo, 75-ball Bingo, 90-ball Bingo.
Merlin Bingo Mobile and Live Games
Do you still expect to see some live games here? Don’t dangle yourself with false hope.
The casino is compatible with most modern mobile devices. Their mobile casino is not so attractive, as the desktop version. You can see a simple white background with no pictures or animations around. At least, it works smoothly.
Bonuses and Promotions
Their Promotions page can make you feel confused, as the bonus that is hidden behind the “Welcome Offer” is not the Welcome Bonus in fact. You are looking for the “Deposit 10 play with 40” offer, which covers your first three deposits:
- First Deposit: a 300% match bonus up to €120;
- Second Deposit: a 150% match reward up to €60;
- Third Deposit: a 100% match up to €50.
The first deposit bonus comes with the wagering requirements of 4xB+D on bingo games and 20xB+D on slots. For the next two bonuses, these requirements are doubled. The biggest catch here is that the bonuses are sticky - they will be deducted from your account when you’ll make the withdrawal request. Meh...