Updated: 05 Feb 2018
Matchbook Casino Review
All of us are probably familiar with the situation when you want to do 2 things at the same time, but unfortunately, you can’t finish none of them. The same applies to Matchbook Casino. They wanted to create a great sportsbook and a great casino, but none of them are that “great”. Anyway, their cool games delivered by NetEnt and Red Tiger, mobile app, sportsbook to break the monotony - all is good and fine. Just pretend there’s no such thing as the Promotions page. Not to mention, their poor 200% Welcome Bonus up to €40 carries just awful wagering requirements - 40x the sum of the deposit plus bonus amount.
- Over 10 years online;
- License from the UK;
- Mobile friendly;
- Live games available;
- Limited support working hours;
- No separate Promotional page;
- Stiff wagering requirements - 40xB+D.
Matchbook opened back in 2004 and added casino games to their repertoire just two years ago, in 2015. It is licensed by the Alderney Gambling Commission and UK Gambling Commision.
“The website looks pretty, although it’s clear that the casino is not their main focus.”
The animations are fluid, the navigation is convenient, the pages load fast - there’s nothing to complain about.
Banking: Deposit options are few, but cover most popular methods: credit/debit cards, Paysafecard and a couple of e-wallets (Neteller, Skrill). The withdrawal options are the same; only MasterCard is missing.
Customer Support: Support is available from 8:00 am to 1:00 am GMT via phone, live chat, and email. You are also welcome to post them if you’re feeling particularly nostalgic.
Software and Game Variety
Matchbook runs on the NetEnt platform and features games from NetEnt (duh) and Red Tiger (a relatively new developer in the industry). As we said, the “Casino” section is not the main focus of Matchbook Casino. Anyway, you’ll definitely find here a couple of player favorites. So, let’s check out what types of games do they offer:
- Slots: Jack and the Beanstalk, Dead or Alive, Starburst, Winter Wonders;
- Table Games: Blackjack, Roulette, Sic Bo, Craps, Baccarat, Casino Hold’em;
- Video Poker: Deuces Wild, Jacks or Better, All American, Joker Wild;
What’s missing is the progressive games section. There seems to be only one progressive slot - Divine Fortune.
Mobile and Live Games
Matchbook Casino has a dedicated app with both the sportsbook and casino games available. They support iPhone, iPad, Apple Watch (must be truly remarkable experience playing slots on those) and Android devices. Besides, you can simply open the website and play right in your mobile browser.
Live games are provided by Evolution Gaming Platform and count about 20 games: Roulette, Stud, Hold’em, Baccarat and Blackjack in multiple variations.
Bonuses and promotions
First suspicions crawled into our heads when we saw no signs of a separate Promotions section anywhere on the website. When you have something good on offer, you’d probably want to show it in the most visible place, right?
“All the promos are hidden under the Rules and Regulations.”
And what promos are those! For example: “Play 40 Get 50”. As if it wasn’t bad enough, there’s also a catch: the received bonus funds can be used only for live dealer games.
Another one: exclusive 100% deposit bonus up to €200. Sounds better? You wish! The catch: you have to be specifically invited by email to participate in this promo.
Alright, there IS a traditional Welcome Bonus with no apparent catches. You get a 200% match bonus up to €40 on your first deposit, plus 50 free spins on Planet of the Apes slot. Fine, that’s better. Slightly. The wagering requirements are horrible - 40x the sum of deposit and bonus value for bonus cash, and 10x for the free spins. Turns out, hiding those promos was a good decision. It would have been embarrassing to place these on the home page.