Updated: 18 Jun 2018
Magic Box Casino Review
Magic Box Casino is stuck in the past, and there’s nothing you want to go there for. Except maybe an acute attack of nostalgia. Even then, you’re probably better off with an old Arnold movie. The game collection is more or less okay, though, thanks to Playtech. However, it’s not a rare diamond, as Playtech games can be found in many casinos these days. The website doesn’t offer a mobile version.
When you try to learn more about their bonuses, it simply redirects you to another casino. The banner on the main page says that you can get a 100% reward, up to €500, but it is only an advertisement. They really thought no one would notice? Not to mention, the casino has a bad reputation among several other watchdog portals, due to not discussing player complaints. Holy Moly...
- Over 10 years online;
- Available in 9 different languages;
- Wide selection of payment options;
- Hosts live games;
- Certified by e-COGRA.
- Outdated design and interface;
- Doubtful reputation among other watchdog portals;
- No live chat;
- No mobile version of the casino;
- No Welcome Bonus.
Magic Box Casino was founded in 2006 and it seems like it was designed to look outdated right from the start. It is regulated by the Gibraltar Gambling Commissioner. The casino is associated with the Bwin Group, which is known for not willing to discuss player problems.
The website feels like a time capsule from the last century, when dial-up was the thing, and pictures were loading line by line for two full minutes. Sadly, the “fallen-out-of-time” feeling doesn’t come from the design alone. The casino offers instant and downloadable versions, but when we tried to play their games online, this option was not available.
The website feels like a time capsule from the last century when dial-up was the thing.
Banking: The choice of payment methods is pretty decent. There are Neteller, Skrill, Credit cards, and some local options (Euteller, GiroPay, SporoPay). There’s also Instant Bank, who has been Trustly for 5 years now. Have they been in cryogenic sleep for ten years and just woke up? As for the withdrawal limits, you can cash out up to €5,000 per week.
Customer Support: The support options are also archaic: email, phone, fax (who uses those anymore). Live chat? Apparently not yet invented in Magic Box Casino’s time frame. At least, the support service is available round-the-clock.
Software and Game Variety
Magic Box Casino runs on Playtech software. There are all kinds of sections on the website, but when you click on any game, you automatically download the casino software. While instant play option is also available, you won’t see any games until you register an account.
Once you download the software, it turns out that the games collection is pretty good, as expected from the Playtech software. Let’s see what can be found in their library:
- Slots: Gladiator, Monty Python’s Spamalot, Desert Treasure;
- Jackpots: Jackpot Giant, Sweet Party, Cat in Vegas;
- Table Games: Blackjack, Roulette, Baccarat, Red Dog;
- Video Poker: All American, Deuces Wild, Joker Poker;
- Scratch Cards.
Mobile and Live Games
Alright, did you really expect it to work on smartphones? We didn’t. Magic Box Casino doesn’t even try - it just redirects you to the sister casino (Casino Las Vegas) when you open it on a mobile device. This is probably the best they could do.
Magic Box Casino has nothing to offer when it comes to the mobile version.
Live games, though, are rather well covered (fortunately they discovered this fantastic cutting-edge technology). You’ll get your standard Baccarat, Roulette, Blackjack, and Casino Hold’em in several variations.
Bonuses and Promotions
The promotions page currently lists only one item - Daily promotions (accompanied by a picture of 2011 calendar).
Though the “Promotions” section is empty, you can see the Welcome Bonus banner on their main page. According to the text in a small icon, you can get a 100% match bonus, up to €500, with 50 free spins on top. The wagering requirements are also mentioned there - 20x the sum of the deposit and bonus value. However, when you click on that icon, it redirects you to Casino Las Vegas again. Thanks, but no thanks.
The casino provides a Comp Points Program, where for every €10 they grant you 1 Comp Point. In order to get €, you have to collect 100 comps. They are so generous!