Updated: 05 Feb 2018
LuckyWinSlots Casino Review
Don’t think that LuckyWinSlots Casino is a nice website to try only because it offers a lot of slots. It's still far from a good casino. When you enter the website, you notice that it looks very generic. Don’t get scared too early: just switch to the lobby; it will turn out to be an even more generic ProgressPlay Group Casino. By the word “generic” we mean that LuckyWinSlots looks pretty much the same as other ProgressPlay operated casinos.
Like all the casinos from this group, LuckyWinSlots has standard 50xB wagering requirements on the welcome 100% match bonus (up to €200) and their website is forbidden in plenty of countries: Denmark, Finland, etc. Speaking of the bonus - it’s sticky, non withdrawable, and isn’t worth wasting your time. What can be worth your attention then? Only the gaming library with over 20 different providers.
- UKGC and MGA licenses;
- Available on mobile;
- SSL encryption;
- A huge list of game providers.
- Sticky bonus;
- Support service is rather unhelpful;
- Inactive account fee.
LuckyWinSlots Casino was launched in 2012. It is regulated by the laws of Malta and the UK Gambling Commission. It seems that the designers of ProgressPlay-powered websites do not even try to create them in a different or somehow special way. This casino looks exactly the same as some other ProgressPlay casinos.
The website says that the casino is 100% safe and secure. Well, maybe - SSL encryption technology is a pretty reliable thing, so there is probably no need to worry about your sensitive data. Also, it is available in 6 languages, and the navigation is more or less fine.
Customer support: The support service is available 24/7, and you can ask for help either via email or live chat. Despite the fact that LuckyWinSlots Casino is similar to other ProgressPlay Casinos, the support team attitude is entirely different from some, we've reviewed. If you have some troubles - do not expect they will help you. It’s not about their impoliteness, it’s just the lack of professionalism. Or perhaps we chose a bad day for checking it.
“The support team turned out to be not really helpful”.
Banking: The variety of payment options is okay here. You may also find Neteller, Skrill, Paysafecard, credit cards (MasterCard is not available for withdrawals) and bank transfer. However, you need to prepare for a long time waiting until you get your winnings withdrawn. In total it will take approximately 10 days including 3 days of request pending and 1 more for its processing. The maximum withdrawal is €6000 per month. As for progressive jackpots winnings - its €30000 per month, which is not that nice either.
Software and Game Variety
LuckyWinSlots Casino collaborates with more than 20 software providers, among which are NetEnt, Microgaming, NextGen, 1x2 Gaming. The variety of slots is not that bad. However, the selection of other games is really poor: apart from slots, you can try only several casino games (Blackjack, Roulette, and few others). Well, that’s it. At least the number of providers is impressive.
Anyway, among 370 games, you can still find some most popular ones like:
- Slots: Planet of the Apes, The Phantom of the Opera, Starburst;
- Table Games: Blackjack, Roulette, Casino Hold’em;
- Video Poker: Louisiana Double, Double Bonus Poker, Deuces Wild;
- Jackpots: KingCashalot, Divine Fortune, TunzaMunni;
- Specialty: Scratch Cards, Keno.
Mobile and Live Gaming
You can play most of the games on your smartphone or tablet. Just go to the website of LuckyWinSlots Casino and start playing. There is no need to download an application.
The casino also offers a few live games: Roulette, Baccarat, etc. There are 15 in total, and the selection is standard.
Bonuses and Promotions
If you were searching for a casino which makes some dirty tricks with bonuses, and you’d like to see how it looks like - this is the right pace. Despite the fact that their bonus policy hides the information well enough, we managed to solve that riddle. The state of affairs looks as follows: you get your welcome bonus as a 100% deposit match up to €200. Sounds good, right? However, not only you need to wager it 50 times, but the bonus amounts are not withdrawable and “can be used solely for wagering purposes”. Additionally, nobody asks you if you want the bonus or not. They just give it to you, you play with it, complete the wagering, try to withdraw, and the bonus disappears.
“They just give it to you, you play with it, complete the wagering, try to withdraw, and the bonus disappears.”
Furthermore, they have something even better - the wagering requirements up to 100xB for players in certain jurisdictions! Maybe that’s how they consider players to be lucky or not.
The maximum winnings from welcome bonus are not mentioned, but do not expect to win much playing with Free Spins or Free Bonuses - the maximum winnings can’t exceed €20.
Note: the maximum bet is €5 (€2 if you deposited with Neteller or Skrill) while the bonus is active.