The empire has fallen, there’s no heir, and the enemies are at the gates. It is rough times for pure Microgaming casinos like Lucky Emperor. Founded in 2004, it is licensed by Kahnawake Gaming Commission, the MGA, and the UKGC. It’s also and stamped by the eCOGRA seal of approval.
At the moment, Lucky Emperor exists in a kind of incorporeal form - there's a page about it on Casino Reward website, where you can download the software or enter the instant play lobby. That's it. There's no website to speak of.
The support agents are at your service round the clock.
Customer Support: Multilingual 24/7 support is available through the phone (toll-free for several countries), live chat and email.
Banking: Deposit options are top-notch: PayPal, Skrill, Neteller, Visa/Mastercard, Trustly, Sofort, Giropay and more The withdrawal times are less pleasing: your e-wallet transactions will take up to 96 hours, which is not good at all, by today’s standards.
Software and Game Variety
Microgaming powers lucky Emperor Casino, and if you want access to all of their 500+ games, you’ll have to download and install the software (Windows only). Instant play is available, but it is hardly a viable alternative: the number of games is limited, and it looks like a generic Microgaming’s web platform (which it is). Anyway, the selection includes:
- Slots: Avalon, Immortal Romance, Thunderstruck II;
- Progressives: Treasure Nile, Major Millions, Mega Moolah;
- Table games: European Blackjack Gold, American Roulette Gold, Euro Roulette;
- Video Poker: Jacks or Better, Double Double Bonus, Deuces Wild.
Lucky Emperor Mobile and Live Games
If you happen to stumble onto the Lucky Emperor Casino on your mobile device, it will kindly direct you to another casino (Luxury Casino) that does a better job at it. That is to say that the mobile support is nonexistent.
Neither are live games. Oh well…
Bonuses and Promotions
Not impressive to start with, and the wagering requirements are high - x60 on the bonus amount.
The welcome promotion is a match bonus of £100 on your first deposit. Note that this is not a standard 100% match - you simply get £100 when you deposit £100 or more. Not really impressive, and the wagering requirement sucks - it’s 60 times the bonus amount. What is even worse, they have no other promotions, only this one.