Lucky Emperor Casino Review
To sum it up, Lucky Emperor is a casino with great customer support, a plethora of banking options, a crappy website, an outdated software (only Microgaming), poor bonuses, (a 100% match, up to €100, with x60 wagering requirement) and no mobile support. It’s like a cobwebbed and stinking pub, situated in a basement (with no Wi-Fi) where the perfectly polite waiters serve the same sort of beer and french fries year after year. It doesn’t taste bad just yet but starts getting stale.
Besides, this casino belongs to the Casino Rewards group, which has a bad reputation among other portals - it had an incident about confiscating funds without any adequate reason. The only good thing about this casino is their game library, which has about five hundred titles.
- Powered by Microgaming;
- Certificate from eCOGRA;
- 24/7 live chat;
- 2 languages.
- Mobile unfriendly;
- No live games;
- Belonging to Casino Rewards group;
- Shitty wagering requirement: 60xB.
The empire has fallen, there’s no heir, and the enemies are at the gates. It is rough times for pure Microgaming casinos like Lucky Emperor. Founded in 2004, it is licensed by Kahnawake Gaming Commission, the MGA, and the UKGC, and for some reason has no information about it on the website. It’s also and stamped by the eCOGRA seal of approval.
The website probably hasn’t changed much since it was created. Animations that used to be cool 15 years ago, a one-column design that occupies about 50% of the screen in the center, tiny text that no one ever reads - you probably know the type.
The support agents are at your service round the clock.
Customer Support: Multilingual 24/7 support is available through the phone (toll-free for several countries), live chat and email.
Banking: Deposit options are top-notch: PayPal, Skrill, Neteller, Visa/Mastercard, Trustly, Sofort, Giropay and more The withdrawal times are less pleasing: your e-wallet transactions will take up to 96 hours, which is not good at all, by today’s standards.
Software and Game Variety
Microgaming powers lucky Emperor Casino, and if you want access to all of their 500+ games, you’ll have to download and install the software (Windows only). Instant play is available, but it is hardly a viable alternative: the number of games is limited, and it looks like a generic Microgaming’s web platform (which it is). Anyway, the selection includes:
- Slots: Avalon, Immortal Romance, Thunderstruck II;
- Progressives: Treasure Nile, Major Millions, Mega Moolah;
- Table games: European Blackjack Gold, American Roulette Gold, Euro Roulette;
- Video Poker: Jacks or Better, Double Double Bonus, Deuces Wild.
Mobile and Live Games
If you happen to stumble onto the Lucky Emperor Casino on your mobile device, it will kindly direct you to another casino (Luxury Casino) that does a better job at it. That is to say that the mobile support is nonexistent.
Neither are live games. Oh well…
Bonuses and Promotions
Not impressive to start with, and the wagering requirements are high - x60 on the bonus amount.
The welcome promotion is a 100% match bonus on your first deposit, up to €100. Not really impressive, and the wagering requirement sucks - it’s 60 times the bonus amount. What is even worse, they have no other promotions, only this one.