Their support service is offline most of the time (maybe, they just milk cows out of the working hours). They even managed to spoil the Welcome Bonus. You can get up to 500 free spins on your first deposit of £10. The point is, you may not get any free spins at all. If anything, the wagering requirements are alright - 40 times the bonus gained.
Lucky Cow Bingo is another “the luckiest online bingo site in the UK” operated and owned by Jumpman Gaming Limited. As you might have guessed, the casino is focused mainly on players residing in the UK, so it holds the UKGC license. If you do not come from the UK, the casino is regulated by the Alderney Gambling Control Commission for you.
The navigation would be okay if they had a separate banking page and made their game lobby available for all players, regardless of whether they have an account or not.
Guess what they chose as their mascot. That’s right! You will see those cows almost on every page. Overall, the website is designed in green and orange colors, which are not so common for the online casinos. The navigation would be okay if they had a separate banking page and made their game lobby available for all players, regardless of whether they have an account or not. At least the casino features interesting “Tips and Tricks” and “Blog” pages, where you can find a big number of useful articles and how-tos.
Customer Support: The support team is really lazy. How can we call the support agents, who work only on business days, from 09:30 to 18:00? If you decide to play in the evening or at night, then be ready to solve your problems yourself. By the way, the support service is offered only via email and live chat.
Banking: The casino also has some serious issues related to their banking. First of all, the choice of the withdrawal options is rather limited - you can use only some credit cards, PayPal, and Paysafecard. Second, the payout limits are pretty low here - £1,000 per day, £3,000 per week, and £5,000 per month. The last but not the least - the processing time may reach up to 7-10 day, which is too long.
Software and Game Variety
Let’s just face it, the game library at Lucky Cow Bingo is poor. It can’t suit every gaming taste, as it doesn’t include any video poker games or even table games. They do have over 150 slots from NetEnt, NextGen, Playson, and Eyecon, but this is not enough these days.
Let’s just face it, the game library at Lucky Cow Bingo is poor.
As we said before, the instant-play lobby becomes available only after you log-in, and it opens in a separate window, which is not really convenient. The sorting options are too few and there’s no list where you could see all the games they offer. You will have to scroll through the pages by clicking on the arrow many times.
Anyway, let’s get a closer look at some of their game titles:
- Slots: Starburst, Jack and the Beanstalk, Guns N’ Roses, Aloha! Cluster Pays;
- Bingo Games: 90-ball Bingo, 75-ball Bingo.
Lucky cow Bingo Mobile and Live Games
The live game section is absent here. So if you are a true fan of live games, this place is not for you.
What they do have is a mobile casino. You can open it right in the browser, without downloading any application, but don’t forget that you have to create an account first.
Bonuses and Promotions
The wagering requirements are surprisingly fair - 40 times the bonus amount gained. However, this bonus is not as cool as it seems to be. The biggest catch here is that winning free spins is not guaranteed. Moreover, if you are lucky to win some free spins, the winnings from them will be limited to £100.
For the UK players: all the bonus terms, including wagering requirements, remain the same.