Updated: 05 Feb 2018
Lucks Casino Review
Lady Luck is apparently a redhead, which explains why she is such an unpredictable mistress. It’s a brave move to name the casino after this tender lady, because not every “lucky” casino can befriend her. Anyway, Lucks Casino sports its very own unique and modern website design. They are powered by multiple top-level software providers, guaranteeing a wonderful experience for all styles of players. It also features a full selection of Microgaming live casino games, as well as the complete mobile compatibility, if that’s your bag. These were the brightest sides of the casino. However, it also has many downsides - sky high wagering requirements on the Welcome Bonus, stupid inactive account fee, long withdrawal time, and the last, but not the least - low payout limits. So, you have to be really in luck to pass all these roadblocks.
- Licenses from the UK and Malta;
- 24/7 live chat;
- Software from the top-notch providers;
- Mobile friendly;
- Hosts live games;
- Slow payouts;
- Low withdrawal limits - €1500/week, €3000/month;
- Inactive account fee;
- Awful wagering requirements - 50xB.
Lucks Casino is part of the well known Progressive Play network which has a focus on streamlining games across all devices. They are licensed by the UK Gambling Commission and the Malta Gaming Authority. Offering only games that meet the harsh standards of the UK Gambling Commission and Malta Gaming Authority, requires regular audits by independent agencies like eCOGRA. Meaning players at Lucks Casino can expect a fair gaming experience each time they play.
Their website looks modern and colorful with rather navigable interface and informative pages. The first thing you will notice after entering the casino is their great-looking logo, with several flags changing every second - in this manner the casino shows that it accepts players from different countries.
“All inferior games have been weeded out of this collection. Leaving only the best standing.”
Customer Support: Players at Lucks are offered nice and reliable Live Chat support 7 days a week, 24 hours a day. Furthermore, players can also rely on leaving a message and expecting a reply within the next business day. Probably, the casino has recently improved their customer service, as we’ve found some negative reviews from respected watchdog portals regarding the limited hours of their support crew. However, now it seems to be ok.
Banking: Honestly, the banking is the weakest point of Lucks Casino. The selection of withdrawal methods is decent. It includes credit cards, bank transfer, Skrill, Neteller, PaysafeCard, Trustly, QiWi, WebMoney and some others. However, the withdrawal time is long-ass. It may take you the whole week to withdraw your funds using credit cards and bank transfers. The casino also set a low withdrawal limit - €1500 per week, and €3000 per month. At least, it doesn’t apply to jackpot winnings, where you can withdraw up to €30,000 per month (still bullshit, if you ask us). Furthermore, they have a weird so-called “inactive account fee”. So, you’d better read their T&C section carefully before registering.
Software and Game Variety
Lucks Casino features software from several top-notch developers, including: NextGen Gaming, Microgaming, and Net Entertainment. Offering game titles from these industry giants the casino ensures a great gaming experience for every taste. So, let’s see what can be found in their games library:
- Slots: Starburst, Game Of Thrones, Immortal Romance, Foxin Wins;
- Jackpots: Divine Fortune, Cash Splash, King Cashalot;
- Table Games: various variants of Roulette and Blackjack;
- Video Poker: Deuces Wild, Aces and Eights, Double Bonus Poker.
Mobile and Live Games
Lucks Casino features a full suite of Microgaming live dealer games. These include both single and multiplayer versions of Live Roulette, Live Baccarat, and Live Blackjack.
“These live games really bring the casino feel to life.”
Lucks is fully compatible with any modern smartphone or tablet device. Simple visit their website, and start playing. No downloads are required.
Bonuses and Promotions
You should be really in luck at Lucks Casino to get their Welcome Bonus, which boosts you with a 100% match reward up to €200. It comes with horrible wagering requirements - 50x the bonus value. Did we say horrible? How about 100x? That’s what certain countries get, and they don’t even tell you which, unless you ask at the support.
You can also take an advantage of some of the latest free spin promotions, Monday Madness Reload Bonuses, Free Spin Wednesday (on Game Of The Day), Cash Back Thursdays, and Weekend Races.