It also features a full selection of Microgaming slots and live casino games to play as well as the complete mobile compatibility, if that’s your bag. These were the brightest sides of Lucks. However, it also has many downsides - sky high wagering requirements on the Welcome Bonus, a stupid fee for inactive accounts, long withdrawal times, and the last but not least - low payout limits. So, you have to be really in luck to pass all these roadblocks.
Anyway, let's get moving with our Lucks Casino review and see if this place is worth a deposit at the end of the day.
Lucks Casino is part of the well known Progressive Play network which has a focus on streamlining online slots and games across all devices. They are licensed by the UK Gambling Commission and the Malta Gaming Authority. Offering only online games and slots that meet the harsh standards of the UK Gambling Commission and Malta Gaming Authority, requires regular audits by independent agencies like eCOGRA. Meaning players here can expect a fair gaming experience each time they play.
Their website looks modern and colorful with rather navigable interface and informative pages. The first thing you will notice after entering the casino is their great-looking logo, with several flags changing every second - in this manner the site shows that it accepts players from different countries.
“All inferior games have been weeded out of this collection. Leaving only the best to play.”
Customer Support: Players at Lucks are offered nice and reliable online Live Chat support 7 days a week, 24 hours a day. Furthermore, players can also rely on leaving a message and expecting a reply within the next business day. They've probably recently improved their customer service, as we’ve found some negative reviews from respected watchdog portals regarding the limited hours of their support crew. However, now it seems to be ok.
Banking: Honestly, the deposit and banking are the weakest points of Lucks Casino. The selection of withdrawal methods is decent. It includes credit cards, bank transfer, Skrill, Neteller, PaysafeCard, Trustly, QiWi, WebMoney and some others. However, the withdrawal time is long. It may take you the whole week to withdraw your funds using credit cards and bank transfers.
Unfortunately, there is also a low withdrawal limit - €1500 per week, and €3000 per month. At least, it doesn’t apply to jackpot winnings, where you can withdraw up to €30,000 per month (still bullshit, if you ask us). Furthermore, they have a weird so-called “inactive account fee”. So, you’d better read their T&C section carefully before making a deposit.
Software and Game Variety
Lucks features software from several top-notch developers, including: NextGen Gaming, Microgaming, and Net Entertainment. Offering game titles from these industry giants Lucks ensures a great gaming experience for every taste. So, let’s see what can be found in their online games library:
- Slots: Starburst, Game Of Thrones, Immortal Romance, Foxin Wins;
- Jackpots: Divine Fortune, Cash Splash, King Cashalot;
- Table Games: various variants of Roulette and Blackjack;
- Video Poker: Deuces Wild, Aces and Eights, Double Bonus Poker.
Lucks Mobile and Live Games
Lucks Casino features a full suite of Microgaming live dealer games. These include both single and multiplayer versions of Live Roulette, Live Baccarat, and Live Blackjack.
“These live games really bring the casino feel to life.”
Lucks is fully compatible with mobile devices. Simple visit their website with any mobile phone that isn't a potato and play whatever you want. No downloads are required.
Bonuses and Promotions
You should be really in luck here to get their Welcome Bonus, which boosts you with a 100% match reward up to €200. It comes with horrible wagering requirements - 50x the bonus value. Did we say horrible? How about 100x? That’s what certain countries get, and they don’t even tell you which, unless you ask at the support. it's like some of these casinos don't even care if you make a deposit or not.
You can also take an advantage of some of the latest free spin promotions, Monday Madness Reload Bonuses, Free Spin Wednesday (on Game Of The Day), Cash Back Thursdays, and Weekend Races.