Updated: 20 Jul 2018
Llama Casino Review
Wow, that llama mascot is disturbing. It is supposed to look friendly, but with those huge vampiric fangs it kinda watches you and waits for a chance to jump and eat your hands. Thank God it’s not wearing a hat, because in that case we all would've been screwed. Anyway, the game library of Llama Gaming Casino is large enough and contains about 1000 games from Microgaming, NetEnt, and other providers. However, the variety of games may depend on your location. The welcome bonus is enormous, with a 100% match up to €1000. Unfortunately, the wagering requirements are 55x the bonus, and the bonus itself is sticky, so it’ll be wiser to cancel it. The overall impression is that the casino owners wanted to make their website good through one funny mascot, which would’ve covered all disadvantages. It didn’t work.
- Cute mascot;
- Impressive game library;
- Live games;
- Decent software providers;
- Independently audited for game fairness;
- Secured with SSL encryption.
- Too high wagering requirements;
- No live chat;
- Sticky bonuses.
Llama Gaming Casino is relatively new. It opened just in 2013, so you may call it a baby-llama. This llama is licensed and regulated by the government of Curacao.
The website is half-awesome and half-lame. It means that the upper half, with the header and major sections, looks fine, but the lower part of the game library is way worse. The games in the lobby occupy just the center of the screen, with two-thirds of the useful space wasted. The navigation is standard, with all the games divided into sections and categories, and filtered by software.
Customer Support: The Customer Support is available through the email and phone (during working hours BST only). There’s also a live chat, but the name doesn’t give it credit. The “operator” is a chatbot that answers your queries with pre-recorded messages. It's useless because these chatbots are dumb as llamas.
Banking: Withdrawal options are not too numerous, but reasonably diverse and include Skrill, Neteller, Visa/Mastercard, bank transfer, and Bitcoin. There are more options for deposit only. Processing time depends on your method. For instance, if you prefer cards, it will take from 3 to 5 days. The maximum amount you can withdraw per month is €10000. This clause doesn’t apply to progressive winnings.
Software and Game Variety
Llama Gaming Casino claims to offer over 1000 games from famous providers like Microgaming, Netent, Betsoft, etc. However, it seems that the games collection depends on your country. Anyway, here are some games we managed to find:
- Slots: Magic Portals, Epic City, Sin City Nights;
- Jackpots: Greedy Goblins, Glam Life, Tycoons Plus;
- Table games: Blackjack, Roulette, Craps;
- Video Poker: Joker Poker, Jacks or Better, Deuces Wild;
- Scratch cards: Wild Champions, Bowled Over, Space Evader;
- Specialty Games: Keno, Samba Bingo, Electro Bingo.
“The games collection may depend on your country of residence”.
Mobile and Live Games
Technically, the casino works in your mobile browser. However, it doesn’t feel well adapted at all - the menu and the button are tiny and can be comfortably tapped only with a pinky finger. With some accuracy and luck, the games will run, though.
The selection of live games includes Roulette, Blackjack, Baccarat, and few other games.
Bonuses and Promotions
Llama Gaming Casino offers a handful of different one-time and continuous promotions. The first deposit comes with a 100% match bonus up to €1000. The bonus looks cool, but you’ll change your mind as soon as you see that the wagering requirements are 55 times the bonus. This is a low blow, for sure, but it’s not the end. The bonus is sticky. When you try to cash out, they will deduct the exact amount of bonus from your withdrawal.
There’s also a VIP welcome bonus, where you get 50% match on the first deposit up to €3750 with x25 wagering requirements, however, the minimum deposit to get that one is €2500. The sticky terms apply.
“The welcome bonuses are generous, but sticky”.
Check out other promos at the Promotions page as well - they change regularly.