Live Casino House Review
Live Casino House is a perfect place for those who prefer live dealer games. They host 9 software developers and each of them provides you with an impressive library of live games. Apart from this, you will find up to 1,000 titles of common casino games powered by Microgaming, Betsoft, Play’n Go, GameOS, and some other.
Their Welcome Package and the overall promotions section are cool as well. The casino offers you a match on each of the first three deposits. As for the first deposit, you can claim a 100% match up to €500 which should be wagered 40 times before a withdrawal can be claimed.
Well, nobody is flawless. Live Casino House does not offer nice support - there are two options to choose from, and neither of them operates 24/7. There are some fees for the withdrawals and deposits, we’ll immerse deeper into them below.
- Enormous library of games - up to 1,000 titles;
- Plenty of live games;
- Mobile compatibility;
- Cool promotions;
- SSL encryption.
- €5 fee for withdrawals less than €50;
- 2.25% fee for deposits via credit cards;
- No 24/7 support;
- Some information is difficult to find.
The casino hasn’t managed to provide the players with all the necessary information properly. If you’re looking for the license Live Casino House has, then you should dig into the T&C. It’s bloody annoying! You can also find an unclickable sign of PAGCOR in the footer, but this license is so uncommon that you may not understand that it’s a license at all. So, for the untrained eye, it may seem like merely a set of words. Anyway, PAGCOR stands for Philippine Amusement and Gaming Corporation.
If you’re looking for a banking section, then stop searching - you won’t find any. There is some information on the banking methods in the FAQ, but nothing specific. It appears that the casino does not belong to any group, but who knows, they like to conceal data.
The website is available in two languages besides English (Thai and Japanese) and has a pretty nice, modern design. The navigation is cool as well.
It must not be a discovery for you that Live Casino House is SSL encrypted - your data is safe, sleep soundly, dear.
Customer Support: The customer support is not as good as it could be at Live Casino House. The only available options are email and live chat. The latter does not operate 24/7 - you can reach the agents between 9AM and 6PM. Anyway, there is a quite useful FAQ which should answer all your queries.
Banking: You won’t find a separate section for banking at Live Casino House. Moreover, you won’t find any banking options at all. The only available information is that the casino accepts deposits via credit cards, banking, e-wallets, and mobile payments. Though, upon registration, you can discover that ecoPayz, Skrill, and Neteller can be used for the deposit purpose. Come on, it’s devilishly inconvenient! We should let off steam, otherwise we’ll start swearing. Anyway, if you decide to deposit via credit cards, then you must be aware of a 2.25% fee. And now it’s time for the genuinely crappy news - the casino charges €5 fee for the withdrawals of less than €50.
It’s better to read the banking section thoroughly to avoid further disappointment.
Live Casino House urgently needs a banking section since all the information is rather superficial. The casino states that a pay-out to an e-wallet is instant once processed, but neither the pending, nor the processing time is listed. The withdrawal limit is not listed either, what a surprise, huh? Anyway, we’ve contacted the support and the answer was following - the withdrawal limit is €5 000 per transaction/day. Well, it’s just awesome, why don’t they show it?
Software and Games Variety
Live Casino House is not much of a place with great software providers. The casino hosts only one cool provider - Microgaming and about 9 mediocre developers such as Play’n Go, GameOS, Betsoft, and some other. But when it comes to their library of games, the casino appears to be one of the best at the market. You can enjoy up to 1,000 titles of different game genres:
- Slots: Dragon Egg, Imperial Opera, Tiki Tumble, Gold King;
- Jackpot Games: Greedy Goblins, at the Copa, Mr. Vegas, Treasure Room;
- Table Games: Roulette, Baccarat, Blackjack; Super Lucky Cards;
- Video Poker: Jacks or Better, Deuces Wild, Joker Poker;
- Other Games: Keno, Sea Raider, Scratch Ahoy, Skratcherz;
Mobile and Live Gaming
You can play on the go - Live Casino House is fully compatible with your mobile devices. But keep in mind that the library of games is not as extensive as on the desktop version.
Live games must be in abundance since the casino’s name starts with the word “Live”, and they truly are. You will find 9 live sections, each for a separate software developer (Ezugi, EG, GamePlay, etc.). The game variety is impressive: varieties of Baccarat, Roulette, Blackjack, Hold’em, Hilo, Sic Bo, and many others.
Bonuses and Promotions
Live Casino House can be labeled as a generous place since it offers many cool promotions. As for the welcome bonus, players are eligible to claim a great package up to €1,500 which is spread on the first three deposits:
- On the first deposit - a 100% match up to €500;
- On the second deposit - a 75% match up to €500;
- On the third deposit - a 50% match up to €500;
The absence of bet and win limits sets the casino apart from others. Furthermore, the wagering requirements are pretty good - 40xB. Overall, the welcome offer seems very tempting, it’s undoubtedly worth claiming.
The Bonus terms claim that the welcome offer entitles you to the 225% Deposit Bonus package on his first three deposits.
Sounds reasonable, huh? 100+75+50 is exactly 225, and this proves to us one more time that Asians are extremely good at math. Or, maybe, not...
Apart from the welcome bonus, you will find 4 more promotions such as Sign-Up bonus, Daily Reload, Free Play at Live Games, and Weekly Rebate. Visit the website, you won’t regret it.