They offer over 300 games from NetEnt, NextGen, and some other developers. They allow you to withdraw as much as you want unless you are going to get your jackpot winning, and give you 25 free spins as a welcome treat. Only spins!
Winnings are credited to your real money balance, but don’t expect too much - you won’t get more than £2.50. Oh, one more thing - don’t count on instant help in case something happens, there is no live chat!
Kozmo Casino is licensed and regulated by the UK Gambling Commission and the Gibraltar Gambling Commissioner. There is nothing special about the casino’s design, but the website looks tidy, and all the information is easy to find. The only thing is that the website is available only in English. That’s not an extremely serious problem, but we prefer casinos which offer more language options.
The casino has a certificate from eCOGRA, so you have no reason to worry about the fairness of the games. And thanks to SSL encryption, your data is securely hidden from cybercriminals.
Customer support: If you need help, you can either send a message via an online contact form or make a phone call. The phone support is available from 09:00 to 01:00, and calls within the UK are free. Unfortunately, live chat is not offered.
“There is no live chat, only a phone number, and an online contact form.”
Banking: There are enough banking methods: wire transfer, Neteller, PayPal, Visa, etc. Withdrawals are processed within 2 business days, and there are no withdrawal limits. Jackpot winnings are the only exception, they are paid out in 24 installments. This is how it works - you get 20% of the prize, and the rest is paid in 23 equal installments. It will take you 2 years to get the full amount of your winnings.
Software and Game Variety
- Slots: Starburst, Dazzle Me, Jack Hammer 2;
- Jackpots: Shaman’s Dream, Mega Fortune, Aztec Rising;
- Table games: Oasis Poker Pro Series, Baccarat, Baccarat Pro Series.
The selection of table games is very limited, and we managed to find only one video poker game - Deuces Wild. The navigation in the library is a bit inconvenient since there are no separate categories for different kinds of games. Well, at least, there is a search bar.
Kozmo Mobile and Live Gaming
Kozmo Casino is compatible with mobile gadgets so that you can play on the go without any problems. No application is required, you need only your device and wi-fi.
Live games are not offered, which is not really surprising - this casino is focused on slots.
Bonuses and Promotions
It seems that the only welcome offer you can go for is a bunch of free spins. This is how it works: you deposit £10 and then get 25 spins on Fluffy Favourites. You can claim this bonus only in case you live in the UK, but not in Northern Ireland. Winnings from the spins are capped at £2.50, and they are credited to your real money balance.
“As a newcomer, you can get only some free spins.”