Updated: 18 Jun 2018
Kitty Bingo Casino Review
We’ll tell you a secret: the two main features of Kitty Bingo Casino are cats and Bingo. While we can certainly appreciate the former, the latter just doesn’t leave much space for other casino games. Don’t get us wrong, the slots section is nice, and reasonably diverse. They have about 500 games from well-known developers like Microgaming, Play’n Go, and many others. Everything else, however, is subpar at best - just a couple of table games, no video poker, no live games, and don’t even get us started on bonuses that revolve around Bingo.
The Welcome Bonus is a 300% match on your first deposit, up to €/£150, plus 100 free spins. And it can be used on Bingo only. The good thing is that the WR’s for that offer are 4x deposit + bonus, and Bingo wagers count 150% against them. The casino holds licenses from the UK Gambling Commission and the Alderney Gambling Control Commission, so we have no doubts about its trustworthiness. Anyway, if you like Bingo, slots, and cute cats; (in no particular order) - this place is nice. Otherwise - stay away.
- Licensed by the UK;
- Certified by eCOGRA;
- Fully mobile compatible;
- 24/7 Customer Support;
- No maximum withdrawal limits.
- A large list of restricted countries, including Denmark, Germany, France, and many others.
- No video poker games;
- No live games;
- Virtually all the bonuses are about Bingo games.
There are some Kitty Bingo reviews on the Internet, but believe us, ours is the funniest one! And the most sarcastic… Anyway, Kitty Bingo Casino opened in 2012 with the aim to unite all the cat-loving gamblers under one roof. We will talk about the design a bit later, but the name of this website perfectly reflects its appearance. Wait, we got ahead of ourselves when we said “all the cat-loving gamblers” - the list of restricted countries is pretty long! It includes Germany, Finland, France, Belgium, Latvia, Norway, Poland, Slovakia, Spain, and plenty of other countries. In total, there are over 120 restricted locations, so you have to be pretty lucky to play here. Check the terms and conditions for the full list.
Reliability and Security
Despite the light-hearted atmosphere, the legal and technical stuff is rock-solid! Kitty Bingo Casino is licensed and regulated by both UK Gambling Commission and Alderney Gambling Control Commission. The UK Gambling Commision is one of the most reputable authorities! Apart from this, the casino holds a certificate from eCOGRA - it means that there are no issues with the games they offer, and all the outcomes are fair and random. Your private information is securely protected by industry standard 128-bit SSL encryption technology - it works as a guarantee that no one will get your data.
Customer Support: The support team is available 24 hours a day, 7 days a week. To contact the support agents, you can use live chat, several email addresses, and a couple of phone lines (one of them toll-free for UK players). The FAQ is available as well, and it is rather useful and easy to navigate through. We, Holy Moly Casinos, tried the live chat and got help very quickly. The agent was very polite and experienced. Who knows, maybe that was a cat, we are not sure.
The support agents are at your service 24 hours a day, 7 days a week.
Banking: There are not so many banking options to choose from. The list of deposit methods includes PayPal, Maestro, Mastercard, Visa, Neteller, and Paysafecard. All these methods, except Paysafecard, can also be used for making withdrawals. The minimum deposit amount is €/£5, Regarding the maximum limits, you can set them on your own. To do this, go to the Player Limits section of the Cashier or contact the support team. You can set daily, withdrawal, and monthly limits.
There are no maximum withdrawal limits, however, keep in mind that if you are going to withdraw less than €/£10, your request will be subject to a charge of €/£5. Regarding the withdrawal time, the website provides different information. The terms and conditions say that it takes the casino 5 working days to process a withdrawal request, but according to the FAQ, withdrawals are processed within 72 hours. We got in touch with the support cat agent and figured out that the pending time depends on the player’s class. After the request is approved, withdrawals via Neteller and PayPal are processed instantly, but in case you choose another banking method, you will have to wait for 3-5 banking days.
Design and UX
As expected, the website of Kitty Bingo Casino looks bright and cheerful, with pictures and photos of cats littered (no pun intended) everywhere, along with blue skies and fluffy clouds. All the texts can be read without any problems - the designers of this site don’t like dark colors, so they didn’t use the black background everywhere. So, the site looks alright, the navigation is handy, and you can even filter slots by features, themes, and paylines. The only problem is that some games are lost in wrong sections, but you can find them with the help of the search bar.
The only thing that’s missing is the filter by software developers. It would also be great if the website would offer more language options - at the moment, it is available only in English. That’s not an extremely serious problem, but we, Holy Moly Casinos, think that a really cool gambling website should be multilingual.
Software and Game Variety
Kitty Bingo Casino cooperates with NetEnt, Microgaming, Play’n GO, Eyecon, WMS Gaming, and some other software developers. In total, there are around 500 games available. Not bad! Let’s take a closer look at their library:
- Slots: Immortal Romance, Gonzo’s Quest, Viking Runecraft;
- Jackpots: Shaman’s Dream, Dancing Drums, Lady of Egypt;
- Table and card games: Texas Hold’em, Hi-Lo Blackjack, European Roulette;
- Scratch and arcade games: Colour Cubes, Boss the Lotto, Scratch 4 Gold;
- Bingo games: Splish Splash, Fiver Frenzy, Bonus Booster.
The collection is rather wide and diverse, but, as you see, video poker games are missing. Well, let’s hope that they will be added at some point in the future. We are looking forward to seeing them here!
Mobile and Live Games
Even the desktop version of Kitty Bingo Casino feels like it belongs to mobile devices. No surprise here - everything works fine on your smartphone and tablet, and the size of the screen is the only distinction you may notice. Oh, there is one more - the mobile version of the casino requires you to use your fingers, not a touchpad or mouse. No special Kitty Bingo mobile app is required! To play the games in the go, you can simply access the website via your mobile browser, enter your details, log in, and that’s it!
What the casino does miss is the live games section. Again, Bingo site or not, it would be nice to see those in the future.
Bonuses and Promotions
The Promotions page at Kitty Bingo Casino currently has over 15 promos running. That’s a good thing. Over a half of those are for Bingo only. That’s a bad thing. Even those bonuses that are supposed to be valid for all games have better terms for Bingo players.
Almost all the bonuses revolve around Bingo.
Take the welcome bonus for example. You get 300% match bonus, up to €/£150, plus 100 free spins on the first deposit. Guess what - the bonus can only be played on Bingo games. At least you get free spins on slots, right? Yeah, sure. It’s just that anything you win with those free spins is credited to your bonus balance (which, remember, can only be used on Bingo). What a joke. Despite the relatively wide selection of slots, free spins could only be used on DaGaCube slots, so feel at home.
Anyway, if you consider it as a Bingo bonus, the terms are pretty good - wagering requirements are only four times the deposit plus bonus amount, and bingo games contribute 150% to them. The wagering requirement for the Kitty Bingo free spins is 4 times. There is no special Kitty Bingo promo code to use here - you simply register, go to the Cashier, and make a deposit.
The second deposit can bring you a 100% Bingo bonus, up to €/£50, or a 50% Slots bonus, up to €/£25. For the third deposit you will have the same choice: a 150% Bingo bonus, up to €/£75, or a 75% Slots bonus, up to €/£37.50. Bingo bonuses have the wagering requirement of 4 times the bonus, while the slots ones - 25 times the bonus. Again, no Kitty Bingo claim code must be used here. And, as you have probably already guessed, the same bonuses are offered for residents of the UK.
There are also some other promos available, check the website to discover more details. There is also a special programme called Kitty Loyalty Club. It includes 6 stages. Most of the benefits are about Bingo (again!), but there are also such cool features as cashback, reduced withdrawal pending period, etc.
Is Kitty Bingo Casino safe? Obviously, it is. It is licensed by the Alderney Gambling Control Commission and the UK Gambling Commission, certified by eCOGRA, and protected by SSL encryption. There is nothing to worry about in terms of security.
Do I need to download any software? No, this casino is completely instant-play.
Do they support mobile or tablet play? You can play Kitty Bingo Casino on your smartphone or tablet without any problems - it is compatible with mobile devices. You won’t even have to download and install a special application.
Do they provide 24/7 support service? Yes, they do, and their agents are pretty fast and helpful. You can contact them via live chat, email, and phone.
Can I try their games for free? Unfortunately, there is no way to try the games in demo mode, and nothing will change after you register and log in. Here, at Holy Moly Casinos, we did our best to find some games available in fun mode, but we didn’t succeed. They are simply not here.
Are there any live games available? Again, no. So if you are a fan of live gaming, you should look for another gambling website.