As for the casino itself - it’s bright and colorful and has a bit below 350 games from NetEnt, Microgaming, NextGen and a few other providers for the UK residents to play. About 300 of them are slots, while the rest of them are live games and scratch cards. There’s even a sports betting section!
Karamba Casino is licensed by the UKGC and the MGA, which means that they hold two the most reputable licenses in the world. Their Welcome Bonus is a 100% match up to £200 plus 20 extra spins, with the 35xB wagering requirements, and it has quite interesting terms attached to it. All in all, this casino is definitely not bad, but we’d be careful with their Welcome Offer if we were you.
Software and Game Variety
Karamba Casino’s game library is pretty good, and you’ll have a good time playing their slots, but we’d like to see more games! They only have about 350 of them, as well as all other online casinos belonging to Aspire Global group. The list of providers isn’t too long but is quite impressive nevertheless: all the most reputable software developing companies are here. Games from NetEnt, Microgaming, NextGen, Amaya, WMS, Bally, Neogames, Aristocrat, and Quickspin are presented here, in a convenient and good-looking lobby. Here are some of the games you can find at Karamba Casino:
- Slots: Starburst, Immortal Romance, Rainbow Charms;
- Card/Table Games: Roulette, Baccarat, 3 Card Solitaire;
- Video Poker: Jacks or Better, Joker Poker;
- Scratch cards.
They even have some live dealer games here: you can play live roulette, live blackjack, live baccarat, and Dream Catcher. Not an impressive choice, but pretty good nevertheless.
As for their licensing - it’s perfect. It literally couldn’t have been better. Karamba Casino is licensed by the UK Gambling Commission and Malta Gaming Authority, which means that they can accept customers from all over the world, except for the ones in their list of restrictions.
Welcome Offer and Other Bonuses
This is where the real fun begins. Karamba Casino bonuses in particular, and the Aspire Global bonuses in general, are a bit tricky, and we’ll tell you why. First of all, the Welcome offer looks pretty nice.
For UK residents, it’s a 200% match up to £200 plus 20 free spins, with the wagering requirements of 35x the amount of bonus. If you make your second deposit on the day two, you’ll get 40 more spins, and the same goes for the third deposit on day three.
The minimum deposit to claim the bonus and free spins is £10. Looks good, huh? Let’s dig a bit deeper and see what Karamba Casino tries to hide from players.
The Truth About Karamba Casino Bonuses is Down Below
If you open the bonus terms for the Karamba Casino Welcome Offer, you’ll find a link to the “Wagering Requirements T&C’s.” There, somewhere in that wall of text, you’ll find another link to “wagering requirements.” Only HERE is where a player can finally see the real terms of their bonus.
First of all, all games except for slots (and some chosen slots even) contribute 0% to the WR’s of your bonus, which means you can only play slots if you want to withdraw at least some money from your bonus. Magic Spinner contributes 10%, so, if you wanna play it, the WR’s will turn from 35xB to 350xB. Pretty nice, eh?
Finally, there’s a huge list of slots that contribute 50% to the WR’s. It consists of 251 slot titles, and “all NetEnt slots.” Don’t forget that the total number of slots at Karamba Casino is 289. So, what do you think, how many NetEnt slots are there in their library? We’d bet there are more than 50.
Also, 100%-contributing slots aren’t on the list! The sarcastic statement below the tab reads “All other slots will contribute 100% of each wager towards your wagering requirements.” But you didn’t leave any for us, buggers!
An Honest Mistake or Malicious Intent?
After that, a slight UX disadvantage of not having a game counter, as well as a filter of slots by a provider, becomes a bit suspicious. If you read some comments about Karamba Casino, you’ll see that many players wonder about why it takes so long to wager through their WR’s. Well, now you know!
To summarize it, this bonus is very unlikely to be played through. You’d better search for some other one. Oh, wait, the other promotions are oriented on sports betting, except for Sunday Free Spins. Good luck in sports betting at this gaming venue, guys!
Deposit and Withdrawal Methods, Payout Rates
Banking: What we can say about Karamba Casino deposit methods - there are lots of them. You can deposit money to your casino account via 17 different methods, including credit and debit cards, bank transfer, Skrill, Neteller, ecoPayz, Entropay, and several others.
Withdrawal methods are a bit less plentiful, there are ten of them, including all the ones mentioned above. Deposit time is instant for all methods except for Bank Wire transfer, and withdrawal time varies from three business days for Skrill, Neteller, and Trustly, to 6-8 business days for Visa, MasterCard, and bank transfer.
The pending period for each payment is 48 hours, and you can reverse your payment during that period, and play more slots.
There’s also a withdrawal limit of $7,000 per month, applied to all players except for UK residents. There are no withdrawal limits if you’re from the UK!
Karamba Casino Mobile Functionality and Live Games
Karamba Casino is completely mobile compatible, and while their mobile library is somehow smaller than the desktop variant, it’s still fine. You can play most of their slots on the go, via your smartphone or tablet device. The mobile version of the website is cool, not taking into account for some minor issues.
There are live games at Karamba Casino, but we cannot say that there’s a lot of them. It’s a standard set of games for a casino that wants to add the Live Games section but doesn’t want to put too much effort into it. You can play live dealer roulette, blackjack, and baccarat, and spin the Wheel of Fortune if you like these kind of live games.
Responsible Gaming, Security, and Customer Support
There’s nothing we can say about responsible gaming here at Karamba Casino, except that it’s regulated by the UK Gambling Commission. Everything else is obvious. All UKGC licensed casinos have a serious approach to responsible gambling because they will be heavily fined if they violate the regulations in any way. All your transactions and personal details are secured by industry-standard SSL encryption.
As for the Customer Support Service - it’s better than average. You can contact a support operator via email, live chat, and phone, but the working hours are limited: from 06:00 GMT to 23:00 GMT. We’ve tested Karamba’s live chat, and have to admit that the response was almost instant, the operator was polite, and he had answers to all the questions we asked.
The only thing that’s strange is their iTechLabs badge. It should show the results of the latest RNG audit made, and it shows January 2008. Does it mean that Karamba Casino’s RNG fairness wasn’t tested for about ten years?