Overall, the place is nice, with all those fancy live ITV roulette games, and progressive slots. Plus, an alright 100% welcome bonus, up to £200, with an acceptable wagering requirement - 25x on the bonus and deposit amount.
However, if you want to receive your fair winnings, you should sink your teeth into them and never let go. Despite a 48-hour pending period, they process winnings within 3-5 business days. It makes you wait up to a week to get your funds. Moreover, they seemingly enjoy delaying payments as numerous player reports suggest.
Our Jackpot247 casino review will get into all the pros and cons. If these words already ruined the mood for you and you’re not interested, consider giving Bet-at-home Casino a try.
Jackpot247 Casino is pretty popular in the UK for its live roulette games that are broadcasted on channel ITV. You can even read the biographies of those TV Presenters on the website. Heck knows why we need to know the names of their pets. (They really do provide even this information.) HolyMoly Casinos is always serious about such things.
The casino currently accepts UK players only.
It has been in operation since 2008, but they still accept only UK citizens. They have all the possibilities to become better and more popular if they ever decide to open their casino up to non-UK folks. Anyway, this Jackpot247 review will assure you, that HolyMoly Casinos is always right. (Usually.)
Reliability and Security
The casino is owned and operated by NetPlay Malta Limited and is licensed by the UK Gambling Commission, and it is always a good sign. The next sign will be bad - there are numerous player complaints on other mediation portals. Most of them are about payment delays, and it kinda sucks.
The only white spot in those complaints is that Jackpot 247 actually works to deal with them, and most of them are resolved, so don’t abandon your hope too early. We’ve put this website into the yellow zone in any case just to be safe. Never fear, there are some other places with the same rating on our website that are also quite decent as well: Slingo Casino, Dazzle Casino, and Paris Vegas Casino. It’s not all bad!
Customer Support: As you have understood, a good support staff is really needed here. Thankfully, Jackpot 247 offers a high level of support service, which is available round the clock. It is available through live chat, email, and a standard toll-free phone number. However, you must have patience, as their chat lines are often overcrowded (you could guess why).
You can use their extended FAQ section while waiting for a reply. One more thing, it is shown on the site that only phone support is 24/7. All other contact methods are specified. We only know that other methods are available every day of the week.
Banking: You should know that there is a 48 hour pending period where you can reverse your withdrawal. After 2 days you won’t be able to reverse it and you will get your winnings within 3-5 business days or so. So, mainly, Jackpot247’s withdrawal time can reach up to 7 business days, and we should say that it’s a bit too long.
HolyMoly Casinos cares about you, so we are going to stop on this issue one more time. It should be noted that Jackpot247 has received numerous complaints from players, mostly about delayed and declined payments and smaller payout amounts than they should be. Most of them are resolved, but it seems to be a pain to get your winnings from them. So, be sure to check their T&C carefully not to get into trouble when withdrawing your funds.
Design and UX
The website has recently received a face-lift and looks nice and modern with a combination of blue and orange. It is simple with nothing to remember except for the background. The last design made us feel as though we were watching a news program. Maybe that hints to that iTV stuff that they are so proud of.
The navigation isn’t very convenient; every tab and section is in its place, but there is nothing else other than standard categories and sections. Oh, at least a search bar is here, thankfully. We would advise them adding some filters and different ways of sorting everything.
You can find a section where it lists off the recent winners. It is really tempting to be listed there. You can also try to visit their “Blog.” Why have we said that you can only “try” to visit the blog? You will be redirected to the main casino page when pressing on the “Blog” section.
No news, just a portion of disappointment.
Challenges and Tournaments
These guys have an eye for tournaments and contests. You will find a list of those in the “Promotions” section. Click on “Competitions” and you are there. You can check the current tournaments and those you have already missed.
Software and Game Variety
Jackpot247 Casino has two game sections - Casino and Vegas. The first one is a standard Playtech library with more than 350 titles, while the second one features an assorted list of 350 slots and progressives by IGT, Quickspin and more Playtech for some reason. All the games are available via instant play. Overall, the library counts about 700 titles. It’s not the largest library we’ve seen, but still a big one. Let’s have a look at the games collection in detail:
- Slots: Ace Ventura, Top Gun, Full Moon Fortunes, Ghostbusters, Epic Ape;
- Jackpots: Gladiator, Fairest of Them All, Clover Rollover, Jackpot Giant;
- Blackjack: Blackjack Switch, 21 Duel Blackjack, Blackjack UK;
- Roulette: 3D Roulette, Roulette Pro, European Roulette;
- Other card games: Casino Hold’em;
- Video Poker: Deuces Wild;
- Specialty games: Bingo.
- Slots: Northern Sky, Macedonia, Mayana, Gold Lab, The Wild Chase, Hot Sync;
- Progressives: Cleopatra, Golden Goddess, Rich Treats, Isle o’ Plenty.
It’s not too impressive to see just one specialty game, one card game (except for blackjack), and one Video Poker variation. Looks a bit ridiculous.
However, the most problematic issue are their jackpot games, as they set a £250,000 win limit per game round. So, if you will hit a big jackpot, you’ll have some troubles on the way of withdrawing your winnings. Pretty sketchy if you ask us!
Jackpot247 Mobile and Live Games
For those of you who enjoy playing on the go, Jackpot247 offers two options: a simple instant play mode right in your mobile browser and a dedicated app available for both iOS and Android devices. Both options work fine, and it’s really up to you which one to choose.
Live games are supposed to be the thing that helps Jackpot247 Casino stand out from the crowd. And they do help: besides your standard blackjack, roulette and baccarat, they have several fancy home-made roulette variations that are broadcasted on TV. They do focus on Roulette, having 6 variations of it, but you can play just on one table with Blackjack, and on one with Baccarat.
Bonuses and Promotions
The Jackpot247 Welcome offer is available for all new players and is given for your first deposit only. A 100% match bonus up to £200 isn’t really impressive, and the wagering requirements attached to it are pretty standard: x25 on the deposit plus bonus amount (25xB+D).
The minimum deposit for the bonus is £10, but you should make it after opting in for the welcome bonus (no Jackpot247 promo code is needed). However, deposits made through PaysafeCard, Neteller, or Skrill; are not eligible for this promo. Meaning that you will have to use your credit card to get it. Moreover, there is a list of slots not contributing towards wagering at all. So, be sure to read the full terms and conditions before you claim anything.
Deposits made through PaysafeCard, Neteller or Skrill are not eligible for the welcome bonus, meaning that you will have to use your credit card to get it.
There are a few more promotional offers here. For example, there is one called “Summer Football Giveaway, and you can get a chance of winning a prize, fit for any big match. All you need is a minimum deposit of £20. These guys are not very generous in terms of bonuses, but they compensate with the numerous tournaments we were talking about above.