The website is available in 10 languages, but some pieces of information are hard to find. The bonus conditions are very messy and there are several welcome offers available. One of them is a €200 bonus, with the wagering requirements of 30 times the bonus amount. What about the percentage? We have no idea, we only know that this is a “post-wager” bonus. The support is provided round the clock, but this site is definitely missing the live chat.
IW Casino was founded in 1997. It is licensed and regulated by the Malta Gaming Authority. You may think that such a mature casino has to have a really impressive website. Sorry, but no. The navigation is fine and all the texts are easy to read. Moreover, you can choose one of 10 languages! But the website itself looks like the designers used Paint software to create it. At least you don’t have to worry about your data - it’s secure. The casino uses SSL encryption, which protects your private information from hackers.
The support team works 24/7, but there is no live chat.
Customer support: The support team is ready to solve your problems at any time, and you can contact the agents via phone, email, and online contact form. That’s nice, but for us, an online casino has to have a live chat. They’d better take a lesson from Coral Casino or Betfred Casino - these guys know how to provide a live chat round-the-clock.
Banking: You can use bank transfer, Skrill, Neteller, credit cards, and some other methods. Your first withdrawal will be paid into your bank account, but after this, you will be able to use other methods as well. Withdrawal requests are processed within 24 hours (on working days).
The minimum withdrawal amount is €30. The maximum limits are not specified, so we suppose that they don’t exist here. We tried to get in touch with the support to figure this out, but we didn’t succeed, sorry.
Software and Game Variety
IW Casino cooperates with a lot of providers: NetEnt, Microgaming, Play’n Go, Yggdrasil, Pragmatic Play, Betsoft, ELK, and others. The library is really wide - there are around 800 games. Here are some of them:
- Slots: Starburst, Viking Runecraft, Immortal Romance;
- Jackpots: Divine Fortune, Mega Fortune, King Cashalot;
- Table games: Blackjack, Casino Hold’em, Roulette Pro;
- Video poker: Aces and Eights, Bonus Poker, All American;
- Scratch cards: Zodiac, Mega Safe, Power Cash;
- Other games: Keno, Super Wheel, Rio Bingo.
There are two sections where you can find some games: the Casino and the Games. You can also try sports and live betting.
IW Casino Mobile and Live Gaming
IW Casino is mobile compatible, so you can play it on the go without any problems. You can easily recognize the games, which are included in the mobile selection - they have a tiny icon of a smartphone right next to the title
The collection of live games is great - there are almost 50 titles!
Here is another good piece of news - there are almost 50 live games! The selection includes Roulette, Blackjack, Casino Hold’em, Baccarat, and some other games.
Bonuses and Promotions
The welcome offer of IW Casino looks pretty complicated. You can get up to €200 in total, and the welcome offer becomes available only in case you deposit at least €10 within 10 days after registration. The bonuses will be granted on your deposits within these 10 days until the maximum amount of €200 is reached.
The bonus amount must be wagered at least 30 times within 14 days. It looks like this is a “post-wager” bonus, which means that you make a deposit, make bets, and then “unlock” the bonus in €40 portions. It may look pretty complicated, but the website provides a detailed example of how this promotion works, so we recommend you to check it out. Anyway, it’s much better than fulfilling those crazy wagering requirements offered by Casino Club and Box24 Casino.
Besides that, we found one more welcome offer. This is a 100% bonus up to €100, plus €10 free spin amount. The free spin amount must be wagered at least once and the spins can be used on Starburst. The minimum deposit is €25. We tried to figure out the wagering requirements for the deposit bonus, but we didn’t manage to do this. The website has several sections saying something about promotions and all of them provide different information.