On the other hand, there are no withdrawal limits from the casino’s side. So that when you request a withdrawal, you should worry only about your method’s limits. Here is one more cool thing - there is a 24/7 live chat. The agents are usually responsive and helpful, but sometimes they don’t reply. How coldhearted of them.
IceCasino started operating in 2013. It is licensed and regulated by the Government of Curacao. To be honest, the website looks kind of flashy - we prefer casinos with more elegant web-design. But at least the navigation is more or less fine, and you can choose one of two languages. Yeah, it’s not the most impressive selection of languages ever, but still…
The problem is that the language can switch on its own when you go from one page to another. But what is worse, the group which this casino belongs to was caught on running stolen versions of some games.
Customer support: The customer support service is ready to solve your problems at any time. You can contact them via live chat or a special online form. At the bottom of the website you can also find their telephone number. The FAQ section is available, but it’s virtually useless. We tried the chat two times, but the agents replied only once.
“The list of banking methods is rather short. Skrill and Neteller are not even included!”
Banking: You can use bank transfer, Visa, Mastercard, WebMoney, and few other methods. Skrill and Neteller are not on the list. The withdrawal time depends on the amount you request. For instance, if you withdraw up to $500, you will receive your withdrawal on the next day. Check the terms and conditions for more details.
The casino doesn’t have any withdrawal limits, but if you withdraw a big amount, the process of handling may take from 2 weeks to 1 month, so that you won’t receive your jackpot winning instantly. The website offers only 2 currencies: USD and RUB. However, if your payment method has a conversion, you can use any currency.
Software and Game Variety
IceCasino is powered by Microgaming, and its collection includes a bit more than 150 games. Here are some of them:
- Slots: Jurassic World, Agent Jane Blonde, immortal Romance;
- Jackpots: Mega Moolah, Treasure Nile, Tunzamunni;
- Table games: Roulette, Blackjack, Baccarat;
- Video poker: Deuces Wild, Jacks or Better, All American;
- Other games: Bingo Bonanza, Bowled Over, Big Break.
Icecasino Mobile and Live Gaming
Wanna play on the go? No problem, IceCasino can be accessed from your tablet or smartphone. The casino doesn’t offer any special software so that you can play right via your mobile browser.
Live games are not offered. Well, we expected that.
Bonuses and Promotions
IceCasino is not the most welcoming site in the world - it doesn’t have a welcome promotion. There is an ad saying something like “Need bonus? It’s easy!”, but it leads to nowhere. We visited the page with promotions, and there was only one offer - a Weekly Bonus. In order to get it, you need to reach the Bronze Order in the casino’s loyalty program.
“There is no welcome bonus waiting for you”.
The minimum deposit is €30. The amount of the bonus depends on your status, but you can get from 10% to 100% of the amount of your deposit, up to €200. The wagering requirement is 25 times the bonus, and you have to meet it within 5 days. The maximum amount you can win is €200.