Updated: 20 Jul 2018
Hippozino Casino Review
This hippo theme is quite sophisticated, and it takes us to thoughts of the wild nature, and protection of those who cannot protect themselves from us… Oh… Where were we? Oh, yep: they have a nice bunch of games from Microgaming, NetEnt, and two dozens more providers. The live casino is ready for you and so is the mobile version.
We suppose there always has to be something to ruin the party, right? Of course! First of all, they are operated by ProgressPlay, which has not-quite solid reputation online, and is known for providing a strict dormancy policy for the UK account holders. Moreover, their 150% first deposit bonus, up to €150, is sticky and goes with catchy wagering requirements. They are 50 times the bonus amount, but if you’re unlucky to be on their super-secret list, you will have to wager the bonus amount 100 times.
- Licenses from UK and Malta;
- Nice website is done with taste;
- Live casino’s rich and classy;
- Different bonuses for every holiday.
- Poor customer support info and contact channels.
- Wagering requirements are rather high.
Hippozino Casino was founded in 2012. Currently, it is operated by ProgressPlay Limited. It holds two licenses: one from the UK Gambling Commission, another from Malta Gaming Authority. All the security shenanigans seem to be taken care of - 128-bit SSL encryption, firewall protection, secure online transactions.
Although the Hippozino Casino’s name gives a wild impression and visions of huge animals with even huger mouths, their website looks pretty luxurious.
Hippozino Casino’s name gives a wild impression, and visions of huge animals, with even larger mouths. Their website looks pretty luxurious - with all those glossy letters, deep dark colors, and a hippo logo.
When it comes to the game lobby, the navigation seems to be awful at first sight, as all the games are sorted alphabetically by default, and that’s it. However, since it’s a ProgressPlay casino, you’ll be redirected to the actual instant-play lobby when you start any game. It looks more primitive, but it’s equipped with many useful filtering options.
Banking: Speaking of their banking - they’ve got pretty diverse withdrawal options - usual credit cards, Skrill and Neteller coupled with the less common Webmoney, Trustly, and some others. Besides, they have a good info section for each of the available banking options, with support numbers and country specifications, that’s quite useful and handy.
On the dark side, the pending period takes 72 hours, which is pretty long. They also have several low payout limits - €3,000 per week and €6,000 per month. At least, they do not apply to the jackpot winnings where you can withdraw up to €30,000 per month. There’s one more thing we don’t like about this place. They provide a strict UK dormant account policy. If you are from the UK, and your account has been inactive for six months, they will charge 10% of your balance each month.
Don’t speak, just text - they have no phone line.
Customer Support:The support service gives you two options - either you ask them in the chat which works 24/7, and they answer, or you email them and wait for the response. No phone numbers - seems nobody’s ready to talk to you, those introverts.
Software and Game Variety
The collection of games is pretty extensive, with titles from over 20 different software providers. The majority of their games are powered by Microgaming and NetEnt, but you can also find here some titles from NextGen, ELK, Quickspin, Playson, and others. You can try playing a demo version of any game before getting into deposits and wagers and then decide if it’s your cup of tea.
Overall, they have around 400 games, the biggest section is for slots, while others have more or less of 20 games. Anyway, there’s a choice for classics lovers and a new games section full of freshly launched games, So you can find here something as follows:
- Slots: Copy Cats, Foxin’ Wins, Gonzo’s Quest, Wild Wild West;
- Jackpot Games: Mega Moolah, Divine Fortune, King Cashalot;
- Table/Card Games: Classic Blackjack, Baccarat, Roulette, Six Shooter;
- Video Poker: Louisiana Double Poker, Double Bonus Poker, Deuces Wild;
- Casual Games: Germinator, Pharaoh Bingo, Sunset Delight, Keno.
Mobile and Live Games
Hippozino Casino doesn’t boast anywhere on the website about being available on mobiles - it just works. You can start playing right in your mobile browser, without downloading any extra applications.
Live casino is alright, with your favorite Blackjack, Roulette, and Baccarat to choose from. At least, they even have a live casino option!
Bonuses and Promotions
Hippozino has daily and weekly bonuses, daily bonuses, Happy Hours and Games of the Week. The only thing about them - half of them are seasonal. It’s entertaining - catch yours on Halloween, New Year, and other holidays.
The Welcome Package is alright and goes in three stages:
- First Deposit: a 150% match bonus up to €150 plus some free spins;
- Second Deposit: 25% match up to €300 plus free spins;
- Third: 50% match up to €500 plus some more free spins.
They do not mention anything about those free spins, so don’t even ask us. The only thing we know is that the winnings gained from them must be wagered 50 times. Speaking of the bonus amount itself, it also goes with the 50x wagering requirements, but some players from unspecified countries will have to wager the bonus amount 100 times. To make the things even worse - the bonus is sticky so that it’ll be deducted from your balance upon the withdrawal.
For the UK players: all the bonus terms remain exactly the same.
The VIP club offers additional benefits to loyal players. The rules are standard - every €16 you wager earn you one point. The points are then converted to cash and higher loyalty tiers provide extra bonuses (support hotline, personal gifts, birthday presents, etc.).