Updated: 28 Feb 2018
Hello Casino Review
We are polite guys, so we always say “hello” when someone says “hello” to us. And Hello Casino turned out to be a really nice site to meet! It offers around 400 games from Microgaming, NetEnt, and some other developers, provides excellent support service and allows you to play whenever and wherever you want. By saying this, we mean that the casino is mobile friendly, nothing more.
The welcome package is the only serious disappointment. Your first deposit can bring you a 100% bonus up to €100 plus some spins. Sounds cool, but the wagering requirements can make you suffer, as you will have to wager the sum of your deposit and bonus 35 times.
- Licensed by the UK and Malta;
- 5 languages;
- Mobile friendly;
- 24/7 support;
- Live games.
- High wagering requirements: 35xB+D;
- Deposits made via Neteller or Skrill are not eligible for the welcome offer.
Hello Casino first said “hello” to the world in 2014. It is licensed by the Government of Curacao, the Malta Gaming Authority, and the UK Gambling Commission.
The website looks nice and modern: convenient layout, logical navigation, a good FAQ, a couple of sorting methods and filters by software in the lobby. They nailed this part, we have to admit. What makes a good impression is that the guys and gals on the promotional banners actually look like real people who might work at the casino, not some gaudy bimbos whose pictures were taken from some stock photo website.
“The support service is great - there are plenty of ways to get in touch, and the agents are very fast and helpful”.
Customer support: The support is available through the live chat, phone line, and email, 24/7. You can also connect with them on Skype, Twitter, Facebook, and Youtube.
Banking: The banking page lists a good number of deposit options: Visa/Mastercard, Skrill, Neteller, Webmoney, and about a dozen more. Then you switch to the “Withdrawal options”, and the list doesn’t look that impressive all of a sudden. Here they have only Visa, Neteller, Skrill, and bank transfer. That’s probably enough though, but still.
Withdrawals remain pending for 48 hours. The maximum payout is €250,000. This limit doesn’t apply to jackpot winnings, but if you win a jackpot which is more than €250,000, it may take you up to 30 days to get your prize. Besides, if you win €100.000 or more, the casino has the right to pay this winning in installments, so it will take you 10 months to get the full amount.
Software and Game Variety
The guys at Hello Casino have collected games from numerous developers, including Netent, Microgaming, Quickspin, Blueprint, and so on, and so forth. There are 23 developers in total! Of course, some of them have like 1 to 5 games, but that still counts, right?
In total, there are somewhere around 400 games. Here are some of them:
- Slots: Starburst, Immortal Romance, Treasure Island;
- Jackpots: Vikings of Fortune, Lion Festival, Mega Moolah;
- Table games: Casino Hold’em, Blackjack Classic, Baccarat Pro;
- Video poker: Jacks or Better, Deuces Wild, All American.
Mobile and Live Games
The casino predictably works well on mobile devices. All the games are neatly organized into categories to ease the navigation on touch screens. Some of the games are not available, but that’s a common thing.
Live casino tab lists live dealer games from Evolution Gaming and Netent. The selection includes Roulette, Blackjack, Baccarat, and a few other games.
Bonuses and Promotions
The welcome package at Hello Casino comes in three tiers:
- The first deposit: a 100% bonus up to €100 plus 50 spins on Twin Spin;
- The second deposit: 25% bonus up to €500 plus 50 spins on Starburst;
- The third deposit: a 50% bonus up to €500 plus 50 spins on Gonzo’s Quest.
The wagering requirements are rather unfriendly - 35x on the bonus plus deposit amount. The spins must be wagered in the same way. The maximum bet while playing with the bonus is limited to €5, and deposits through Skrill and Neteller are excluded from the promotion. Be sure to read the rest of the terms carefully.
“The welcome package is nice, but you will have to wager the sum of your deposit and bonus 35 times!”
There are also other promos, like loyalty points, VIP club, daily and weekend deals, and so on. Visit the promotions page for more details.