“What doesn’t kill you makes you stronger,” once said Nietzsche. “What doesn’t make you stronger, doesn’t kill you,” we say. We’re not Nietzsche, but this phrase is perfectly applicable to Heavy Chips Casino. Overall, this long entry was aimed at telling you that we have managed to find a drawback in the casino. So, get yourself ready - the customer support is available only via live chat and email. Moreover, those guys don’t operate 24/7. It definitely doesn’t kill the online gambling venue, nor gives it merit. But if you are too picky, check out the casinos with higher ratings - OVO Casino and Thrills Casino.
Never judge a book by its cover. In the case of Heavy Chips Casino, it’s a wise thing to do. It’s evident that the website design is not the strongest side of this casino, but it makes up for it with its extensive game library, and the fair Welcome Bonus. While these guys are so kind to let you pick any game you like, you’re not free to choose a language: there’s only English here. You have an illusion of choice, as the “English” badge is clickable, but don’t deceive yourself, you can’t switch the language! Believe us, we tried!
Customer Support: Customer support is available via live chat and email. The agents appear to be pretty useful, but they can’t be reached around the clock - only from Monday to Sunday between 5 AM and 9 PM. The FAQ section is rather small too. Overall, the support here is not the best that you have seen.
Banking: The variety of banking options is fine here. You can use such methods as Skrill, Neteller, credit cards, bank transfer, ecoPayz, and some other. The only problem must be the absence of PayPal, but other options are covered pretty well. Heavy Chips Casino doesn’t want you to wait a lot to get your winnings - the pending times is 3 working days. You’re eligible to withdraw up to €10,000 per month here.
Software and Game Variety
We don’t know how heavy their chips are, but we can say for sure that your head won’t be able to withstand the number of games the casino has. It will literally spin out of excitement. Heavy Chips Casino offers you to choose from over 600 titles powered by such top-notch software developers as Microgaming, NetEnt, NextGen, and some other.
Your head will spin when you find out the amount of games the casino has.
The casino didn’t forget about video poker and table games lovers - there are over 70 titles for each game type. On the other (disappointing) hand, you won’t be able to try your luck here since there are only two jackpot titles. So, let’s have a look at some games Heavy Chips Casino offers you:
- Slots: Starburst, Thunderstruck, KingKong Fury;
- Table Games: Punto Banco, PontooN, Baccarat;
- Video Poker: Deuces Wild, Joker Wild, Jack or Better;
- Jackpot Games: Super Multitimes Progressive, Arabian Nights;
- Other Games: Virtual Soccer, Bingo, Keno;
Heavy Chips Mobile and Live Games
The mobile version works the same as the desktop one, though the access to the games is denied on your smartphone or tablet if you aren’t registered. So, just create an account, and start playing either for fun or using your real balance.
Live games are well covered here as well. Heavy Chips Casino offers you two rooms in which you’ll find such games with live dealers as Roulette, Blackjack, Baccarat, Sicbo, and Poker.
Bonuses and Promotions
Promotions at Heavy Chips Casino are the way they should be. You’ll find a sign-up bonus, a new player offer, and a cashback offer. No additional crap that occupies piles of space, and makes your eyes spin 180 degrees when you’re trying to find the desired promotion. So, as for the sign-up bonus, you’ll receive €7 on your balance that must be used on video slots. The wagering requirements are huge, but we didn’t expect otherwise - 99 times.
Sign-up promotion, Welcome Bonus, and Cashback - nothing is left out.
The welcome bonus spreads on your first three deposits:
- The first one will give you a 200% match, up to €400;
- The second deposit rewards you with a 100% match, up to €200;
- On the third deposit, players can claim a 200% match, up to €400.
The wagering requirements are just awesome (35 times the bonus amount).
“Play at Heavy Chips and enjoy heavy insurance” - that’s how the casino promotes its cashback bonus. The offer is valid daily and depends on the amount you lose:
- €20-50 - 5% cashback;
- €51-100 - 7% cashback;
- €101-300 - 10% cashback;
- €301+ - 20% cashback.