Updated: 05 Feb 2018
Heart Bingo Casino Review
Do you love music? Yes? Then maybe Heart Bingo Casino would be a great choice for you since you can listen to the popular radio station while playing games! But (oops!), you can do this only in case you live in the UK! But, to be honest, you won’t lose too much (except that unusual radio feature, but come on, you can always listen to your favorite music on Spotify). The selection of games is not impressive at all, and the welcome bonus is far from being generous. Although, those £40 have to be wagered only 4 times if you go for bingo, which is cool. If you prefer slots, you will have to wager the bonus amount 40 times. And be careful - other portals say that this casino can be unresponsive to complaints. And we believe them since we have tried to contact the support agents and got only silence in response.
- License from the UK;
- 24/7 support service;
- Mobile compatibility;
- The welcome bonus has to be wagered only 4 times (if you choose bingo).
- Available only to residents of the UK;
- No live games;
- Confusing terms and conditions;
- Other portals report that this casino may be unresponsive to complaints.
Established in 2010, Heart Bingo is a casino with only the UK players in mind. This is obviously the case as the whole concept of this place came to be because it is partnered with a radio station named Heart in the UK. The site itself is pretty mundane and not very inspiring. In fact, for being partnered with such a huge radio station, we think it kind of sucks. The game selection is not that big, but the games you will find here are tested and proven fair and random to meet UKGC requirements.
Customer Support: Player support is on the up and up. You have live chat, telephone, and email. All forms of player support are 24/7. Not bad at all.
Banking: As Heart Bingo is in the UK, you do have popular payment options at your disposal, including PayPal, Paysafecard and several others. Withdrawal requests are authorized within 24 hours. And here is a pretty interesting thing we found in terms and conditions - they say they MAY set a maximum amount you can win in a 24-hour period. Wagers made after you exceed this limit will be returned to your account without any winnings. They also say, current limits can be found in FAQ, but don’t believe this - there is no such information. We tried to contact the support, and guess what? They kept silence.
“Terms and conditions can be really confusing, so don’t be lazy - read them carefully”.
Software and Game Variety
The games are provided by Net Entertainment, IGT and some other companies. Surprisingly (the casino’s name includes word “Bingo”!), most of the games here are online slots. Anyway, the selection includes:
- Slots: Starburst, Tiki Island, Jungle Jump;
- Bingo: Candy Club, Goodybag, Time Tunnel;
- Instant win games: Fortune Teller Keno, Scratchcard Shop, Gold Digger.
Basically, that’s it. If you love table games or video poker, you should look for another casino.
Mobile and Live Gaming
One nice thing about Heart Bingo Casino that we can all agree on is that you can play it on the go. You can just visit the website in your browser, and you’ll load up the mobile version automatically.
“No live games here. But at least you can listen to the radio while playing”
There are no live games here, and we probably won’t see that happening soon as you’re supposed to listen to the radio station while you play.
Bonuses and Promotions
The good news is that Heart Bingo Casino offers a lot of promotions. Bingo competitions, referring a friend, even a VIP program and so on.
As a newcomer, you can play with £50. Basically, if you deposit £10, they’ll give you £40, allowing you to play with £50. It’s a fixed £40 bonus, nothing more. On top of that, you’ve got 30 days to wager the value of the welcome bonus 4 times. Yeah, we know, 4 times the bonus amount is a really cool condition, but keep in mind that only bingo games contribute 100% towards the wagering requirement. For instance, if you play bingo and make a £10 wager, it will contribute £10 towards the requirement. But if you choose slots, the same wager will contribute only £1 (10%). This means that the actual wagering requirement for slots is 40 times.