While the Grand Reef is something really grand and outstanding, Grand Reef Casino is just a sludge at the bottom of the ocean, and creepy creatures living there are always ready to bite you. The biggest monster waiting for you there is the casino management itself. The point is that it turned out to be extremely irresponsible when it comes to withdrawals. There are literally hundreds of player complaints related to delayed, and even denied payouts. What’s even worse is that most of them unresolved. It looks like every time a player complains about the casino, these guys swallow their tongues and talk about as much as a fish living at the bottom of the Grand Reef.
So, steer away from this place if you don’t want your money to get lost deep in Grand Reef. You’d better check out the well-rated gaming venues on our website.
Grand Reef Casino is far from being grand. There is nothing special about their design, and there is only one language option available. Although, when we saw the drop-down menu, we thought there would be more of them. Hell no, only English!
Grand Reef Casino is secured by the industry standard SSL encryption, guaranteeing that your sensitive data remains in safe hands. They are regularly audited for fairness by TST, to ensure that the outcomes of your games are entirely random.
Customer Support: The agents work round the clock, and you can reach them via email, phone or live chat. Although, the live chat is available only after you register.
Banking: The list of banking options is pretty short: Neteller, wire transfer and few more methods. But there is a much worse thing you have to know about - there are plenty of complaints about this casino, and most of them are related to problems with withdrawals (delayed payments, unpaid winnings, etc.). A lot of them are unresolved.
Withdrawals have been reported to take many days and even weeks to complete.
Software and Game Variety
Grand Reef Casino is entirely powered by famous Playtech software providers. Here are the games you can try there:
- Slots: Ace Ventura, Archer, Buffalo Blitz;
- Progressives: Jackpot Giant, Beach Life, Age of the Gods;
- Table games: Hi-Lo Premium, Classic Roulette, Caribbean Stud Poker;
- Video poker: Jacks or Better, Aces and Faces, All American;
- Arcade games: Keno, Darts, Megaball;
- Scratch cards: Santa Scratch, Easter Surprise Scratch, Beetle Bingo Scratch.
Mobile and Live Gaming
Grand Reef Casino doesn’t offer live casino games. There is a mobile component, though, and you’ll be able to play a selection of their games that way.
Bonuses and Promotions
The welcome bonus wagering requirement is more than shitty - it’s 40xB+D!
“Promotion” section of Grand Reef Casino sucks in terms of explanations, but we have still managed to get some information for you. So, your first deposit can bring you a 100% bonus up to €5000. You also receive 50 spins on RoboCop. Sounds really cool and exciting, but you will have to wager your deposit and bonus 40 times. The same thing is about winnings from the spins.