Grand Hotel Casino polishes up a standard variation of a casino website to give it new life. Luckily, this hotel doesn’t include a frostbitten winter maze and creepy bathtub ghosts. As a website powered by Microgaming, you know what to expect right out of the gate. However, if you wanna give a try to these games, you should download their app or enter their horrible instant-play lobby.
The bonuses apply to your first four deposits, and the wagering requirements on the first deposit bonus (a 100% match up to £100) are decent - 30xB.
Grand Hotel Casino opened its virtual doors in 2001. Currently, it holds licenses from the Kahnawake Gaming Commission, MGA, and UKGC, and only accepts players from the UK. As gaming enthusiasts have come to expect, Microgaming software boasts a reputation for player safety and fairness. They are well regulated and certified by third-party auditors. You can also be assured that your sensitive data is well protected by industry-standard SSL encryption.
There doesn't seem to be many player complaints on the web, but you still should keep your guard up.
The design of most casinos from this group can make you mad, but this one is kind of an exception.
Anyway, the online site is exactly what you would expect it to be. The design of most casinos from this group can make you mad, but this one is kind of an exception. It has recently received an overhaul - the navigation is now bearable, the images are crisp, and the “Download now” and "Click here to play" buttons are no longer that annoying. Yup, we wanted to see some modern vibes, and we finally got them.
Customer Service: Players will be able to rely on their online customer support service, as it is available via live chat, standard email, and telephone. You can ask for help at any time of the day - their representatives work round the clock.
Banking: The selection of the withdrawal options is just great. You will have the following options at your disposal: credit/debit cards, PayPal, ClickandBuy, Maestro, Postepay, Entropay, eChecks, Skrill, Cheque, Direct Bank Transfer, EcoPayz, instaDebit, and several others. Just note that if your withdrawal amount is five-fold bigger than the total amount of your deposits across the whole group, then you will be able to withdraw only up to £4,000 per week.
Software and Game Variety
They are primarily powered by the Microgaming software. You may have guessed what quality of games you should expect. With over 550 games in their collection, you will definitely find something suitable for your needs. Just don’t expect their game library to be diverse.
With over 550 games in their collection, you will definitely find something suitable for your needs.
The game lobby is a generic Microgaming thing, which doesn't live up to modern standards if you ask us. Anyway, let’s have a look at some of their games:
- Slots: Break Da Bank, Tomb Raider, Thunderstruck;
- Jackpots: Mega Moolah, King Cashalot, Major Millions;
- Table Games: Blackjack, Roulette, Baccarat;
- Video Poker: Jacks or Better, Aces and Faces, Deuces Wild.
What helps them stand out from the crowd of Microgaming casinos is the collection of exclusive games, which are only available at Casino Rewards Group websites. Well, "collection" might be too strong a word - as far as we can see, they currently have three unique games - Roar of Thunder, CR VIP Slot, and CR Millionaires Club, with two more coming soon. Still kinda cool.
Grand Hotel Mobile and Live Games
Grand Hotel Casino currently offers several live-dealer options provided by Evolution Gaming. The list is standard - Blackjack, Roulette, Baccarat, Caribbean Stud Poker, Casino Hold'em, and some others.
The lobby works fine on mobile devices. You're welcome to try out their games on the go.
Bonuses and Promotions
The Welcome bonus here looks nice. Get ready to receive up to £560 as a new customer. Of course, it comes with some terms and conditions.
You get the whole advertised sum if you make 4 deposits. The minimum deposit is £10.
- Get a 100% match bonus up to £100 on your first deposit;
- A 50% match bonus up to £150 on the second deposit;
- A 30% match up to £150 on the third deposit;
- A 20% match up to £160 on the fourth deposit.
If you do the math, it would turn out that you need to deposit £1700 to get the full bonus amount. Luckily, the wagering requirements are not that bad - 30 times the bonus. Also, some games contribute less to the wagering requirements, so be sure to check out the full list in the T&Cs.
Regular players can benefit from the recently launched "Time of Your Life" Sweepstakes, which is a nice addition to their standard loyalty program. As you play and progress through the VIP levels, you get to participate in the sweepstakes, where you can win impressive prizes - things, trips, experiences, and more. See the full rules on the website.