Updated: 16 Feb 2018
Grand Hotel Casino Review
Grand Hotel Casino polishes up a standard variation of a casino website to give it new life. Luckily, this hotel doesn’t include a frostbitten winter maze and creepy bathtub ghosts. As a website powered by Microgaming, you know what to expect right out of the gate. However, if you wanna give a try to these games, you should download their app or enter their horrible instant-play lobby.
The bonuses apply to your first four deposits, but the wagering requirements on the first deposit bonus (a 100% match up to €100) are just shitty - 60x the bonus value. Grand Casino - grand WRs. The worst thing here is that the Casino Rewards group this place belongs to has a bad reputation among some watchdog portals due to spamming and confiscating player funds without any notice.
- Over 15 years of experience;
- Wide selection of the withdrawal methods;
- Massive Welcome Bonus.
- Doubtful reputation among other watchdog websites;
- No mobile version;
- No live games;
- Can’t get the advertised bonus amount instantly;
- High wagering requirements on the first deposit bonus - 60xB.
Grand Hotel Casino opened its virtual doors in 2001. Currently, it holds a license from the Kahnawake Gaming Commission. As casino enthusiasts have come to expect, Microgaming software boasts a reputation for player safety and fairness. They are well regulated and certified by third-party auditors. You can also be assured that your sensitive data is well protected by industry-standard SSL encryption.
Some trusted watchdog portals report that there were instances of bombarding players with annoying emails, and confiscating the funds without explaining the reasons for that. That’s not surprising, as the casino belongs to the Casino Rewards group. There doesn't seem to be many player complaints on the web, but you still should keep your guard up.
The design of most casinos from this group can make your mad, and this one is not an exception.
Anyway, Grand Hotel Casino is exactly what you would expect it to be. The design of most casinos from this group can make your mad, and this one is not an exception. The navigation is clunky, the images are poor, and the flashing “Download now” button speaks for itself. Yup, we’d like to see some modern vibes, but it’s probably too much to ask for.
Customer Service: You can easily rely on their customer support service, as it is available via live chat, standard email, and telephone. You can ask for a help at any time of the day - their representatives work round the clock.
Banking: The selection of the withdrawal options is just great. You will have the following options at your disposal: credit/debit cards, PayPal, ClickandBuy, Maestro, Postepay, Entropay, eChecks, Skrill ,Cheque, Direct Bank Transfer, EcoPayz, instaDebit and several others. Just note that if your withdrawal amount is five-fold bigger than the total amount of your deposits across the whole casino group, then you will be able to withdraw only up to €4.000 per week.
Software and Game Variety
This casino is primarily powered by the Microgaming software. You may have guessed what quality of games you should expect. With over 550 games in their collection, you will definitely find something suitable for your needs. Just don’t expect their game library to be diverse.
With over 550 games in their collection, you will definitely find something suitable for your needs.
At first sight, you might think that they don’t have any instant-play version. Actually, they have it, but it’s hidden at the bottom of the main page. Look for the “Flash Casino” button there. The game lobby looks awful if you ask us. Anyway, let’s have a look at some of their games:
- Slots: Break Da Bank, Tomb raider, Thunderstruck;
- Jackpots: Mega Moolah, King Cashalot, Major Millions;
- Table Games: Blackjack, Roulette, Baccarat;
- Video Poker: Jacks or Better, Aces and Faces, Deuces Wild.
Mobile and Live Games
Grand Hotel Casino does not currently offer any live-dealer options. They present themselves as a Vegas-style casino, but don’t offer live games. It’s a bit weird, to be honest.
What’s even more disappointing, they seem not to have a mobile casino. Really? Nowadays, only the laziest casinos haven’t launched the mobile version. It simply redirects you to another casino, or just remains as it is.
Bonuses and Promotions
The Welcome bonus at Grand Hotel Casino
is looks just incredible. Get ready to receive up to €5560 FREE. You probably know what this means. Some bullshit is about to hit the fan.
You can claim €5.000 just for being a member, which means you’ll have to make deposits every week to get the advertised bonus funds.
The first catchy thing you should know about - you can get only €560 bonus for your first four deposits. The rest of the bonus - €5000 - you can get while cashing in their regular promotions. What a kick in the pants! As they say, all that glitters is not gold. So, here’s how the bonus works:
- Get a 100% match bonus up to €100 on your first deposit;
- A 50% match bonus up to €150 on the second deposit;
- A 30% match up to €150 on the third deposit;
- A 20% match up to €160 on the fourth deposit.
The second bullshit is the wagering requirement. The deposit bonuses carry the wagering requirements of 30 times the bonus amount. The exception is the first deposit bonus - it must be wagered freaking 60 times.