Updated: 24 May 2018
Grand Eagle Casino Review
Grand Eagle Casino may appear to be merely an ugly duckling, but it has some qualities of a golden goose. If you’re lucky, it might even lay you a golden egg. Have you heard of golden geese regulated by the government of Curacao? We doubt it, but it’s possible. Have you seen a successful online casino with 150 games from one provider? We doubt it even more!
As you already understand, Grand Eagle Casino is powered by Saucify (BetOnSoft), and their library isn’t very big. They have no live games, and the withdrawal limits are pretty low. Though, the games that you find there are unusual and fun to play. The Welcome Bonus is decent: you’ll get a 100% match on your first deposit up to €300, with 40x the bonus playthrough requirements. There are several strange clauses in their T&Cs about the bonuses, so read them carefully before making a deposit.
- 24/7 Customer Support;
- Mobile compatibility;
- All transactions and sensitive data are protected by 128-bit SSL encryption;
- Regularly audited by iTechLabs.
- Low weekly withdrawal limit (€1500);
- Poor game library;
- No live games.
Grand Eagle Casino is licensed in Curacao, and we all know what that means: these guys just haven’t managed to meet the requirements for another, more reliable license yet. The website provides SSL encryption to protect all transactions and is regularly audited for fairness by iTech Labs to ensure that the outcomes of your games are entirely random.
Grand Eagle Casino is licensed in Curacao, and we all know what it means.
The Grand Eagle Casino website won’t impress you with any original design decisions, but it’s definitely not the worst we’ve ever seen. The headers are bright, but nothing’s moving, no endless jackpot counters or pop-up promotions, so it’s not annoying, at least.
Customer Support: The support service is offered 24/7 via live chat, direct email, and a toll-free international phone number. All players that wrote about this casino, including us, had a nice experience with their Customer Support service due to its short response time, politeness and efficiency.
Banking: The casino provides lots of banking options. All withdrawal and deposit information is well-organized and separated by the most used currencies and major regions such as the EU, UK, US, and Canada. For the EU and the UK players who have selected GBP or Euros as their currency, they have these withdrawal methods: courier check, mail check, Skrill, Neteller, EcoPayz, BTC and credit cards.
The withdrawal pending time takes up to 48 hours, and the maximum cashout per week is set to €1,500. Yup, the limit is rather low, but you can increase this amount by reaching a higher VIP level. On the highest one, Platinum Tier, you’ll be able to withdraw up to €5,000 per week.
Software and Game Variety
Grand Eagle Casino is powered by Saucify (BetOnSoft), and their library isn’t very big. They have about a hundred slots, a few progressives, and several other games - around 150 game titles overall. Nevertheless, they’re giving you access to unique game titles that are unlikely to be found anywhere else. Just have a look at some of them:
- Slots: Siren’s Serenade, Midnight Racer, Buckin’ Broncos;
- Jackpots: Dream Wheel, Cash Flow;
- Table/Card Games: Roulette, Blackjack, 3-Card Poker;
- Video Poker: Aces & Faces, Deuces Wild, Jacks or Better;
- Specialty Games: Berry Picker, Keno, Lucky Scratch.
We could have said that game filters would have made navigation easier, but the number of games is too small to really have an affect.
Mobile and Live Gaming
Grand Eagle Casino offers no live casino options, unfortunately. They’d definitely benefit from adding at least several popular live games. So, let’s hope they’ll do it one day.
However, their website is completely mobile-compatible, allowing you to play a selection of their games instantly from any modern smartphone or tablet device.
Bonuses and Promotions
As a new player at Grand Eagle Casino, you will be welcomed with a 100% match bonus up to €300 with wagering requirements of 40 times the bonus amount. The bonus is more standard than good, and so are the requirements.
Your bets are limited to €8 per game round, by the way. When it comes to bonuses, there’s one thing to know: “Purchasing players may only claim a deposit match bonus offer in the first 5 minutes of their purchase or if their account has 75% of the original deposit available in their cash balance.”
If you want to claim the bonus - do it immediately because you have only five minutes to do so.
If you want to claim the bonus - do it immediately because you have only five minutes to do so. There’s also an interesting clause about deposit match bonuses that are greater than 100%: they carry the €1,000 withdrawal limit. So, read their bonus terms very carefully before claiming any bonus.
There are also other bonuses, but they look average. Check them out on the Promotions page.