Grand Duke Casino was previously powered by Playtech and has suffered significantly with a bad reputation. But as time passed, they threw away their old model, and created a new one. The casino is operated by Nektan now and has licenses from the UK Gambling Commission and Gibraltar Gambling Commission.
Their website leaves much to be desired and hardly even resembles a casino. The lobby looks as all Nektan websites do. Nothing special. Players will find themselves in a safe environment, thanks to the SSL encryption technology. This ensures that all transferred data remains under lock and key. They are also proven fair by NMI, guaranteeing that all of your outcomes remain completely random.
Customer Support: You can contact the Support Team via telephone, standard email, and Live Chat. Sadly, you can’t reach them 24/7, as they have limited working hours: 08:00 - 00:00 GMT.
The withdrawal limits are too low, so just don’t win too much. Just joking.
Banking: There are enough deposit and withdrawal methods here: Visa/Mastercard, Skrill, Neteller, Trustly, Paysafecard, Bank Transfer, and some others. You are able to withdraw €2000 per day and €5000 per month. These limits are too low, we should say.
Software and Game Variety
Grand Duke Casino hosts games by 23 software providers.
- Slots: Best of British, 50 Dragons, Candy Swap, Lucky 88, Rainbow Riches, Psycho, Owl Eyes, Medusa II, Witch Pickings, Raging Rhino;
- Table Games: Blackjack, Craps, Roulette, Hold’em;
- Video Poker: Jacks Or Better, Deuces Wild;
- Specialty games: Scratch Cards.
Grand Duke Mobile and Live Gaming
Grand Duke Casino offers live casino games in a decent variety: Blackjack, Roulette, Baccarat, Poker, Hold’em, and Dream Catcher.
There are not only standard live games, but also some extra options.
They are also completely compatible with most modern smartphones and tablet devices, so you can take a casino with you wherever you go.
Bonuses and Promotions
As a new player of Grand Duke Casino, you receive €5 free upon registration. It’s nice until you find out the wagering requirements for this no-deposit bonus - 100xB. Not so welcoming.
You will also get a Welcome bonus on your first three deposits:
- 1st deposit: 200% bonus up to €50;
- 2nd deposit: 100% bonus up to €200;
- 3rd deposit: 50% bonus up to €250.
The wagering requirements aren’t too high for the no-deposit bonus, but still leaves much to be desired - 30xB+D. You won’t be able to withdraw a larger amount than 4 times the bonus, so don’t try too hard.
The UK citizens have the same bonuses and conditions, so here everyone is equal.
There are also other promotional offers such as cashbacks, free spins, a comp point program, and many others. Just check a Promotions page.