Updated: 28 Feb 2018
Golden Lounge Casino Review
Golden Lounge is a safe, ugly, reliable, clunky, trustworthy, outdated, reputable piece of a casino. See the controversy here? Can’t call it bad, can’t call it awesome. Guess we’ll stick with bawesome. The first thing you think about when you enter the Casino’s website is OMG, am I so old that this looks fine for me? But then you enable Flash Player for all elements that require it and… nothing changes, it still looks outdated. We can say whatever we want about the website’s design, but this casino has a large library (about 500) of top games from Microgaming, we can’t underestimate that. The Casino is a part of the famous 32Red Group that is tough as nails and has a decent reputation. They have an average Welcome Bonus: 100% deposit match up to €100 with 40x the bonus wagering requirements. In general, it’s worth checking out, especially if you don’t mind to get a bit nostalgic.
- Part of the trustworthy 32Red Group;
- Licensed in Gibraltar and UK;
- Powered by Microgaming;
- Fair games, proven by eCOGRA;
- Your personal data will be protected by SSL encryption.
- Extremely outdated website;
- Not all games are available for instant play;
- The large list of restricted countries, including US, France, Denmark and many other countries.
Golden Lounge Casino has a golden reputation as a part of the award-winning 32Red Group. Eight years of smooth operation and millions of satisfied players prove that. While still staying strong, it shows the signs of age, and it’s getting harder and harder to compete with newer casinos. At least appearance-wise
The casino's website looked cool someday, with half the widgets not visible till you enable Flash Player, slideshow as a background, and no apparent Instant Play option. However, today it feels outdated by anybody's view.
Banking: Withdrawal options are everything you might expect - credit cards, Skrill, Neteller, Paypal, EcoPayz and several more. As for withdrawal speed - it has the same 24 hours pending time as 32Red casino. The catch is that they don’t make the payments on Saturday and Sunday, so in the worst case the payment might be delayed up to five days.
Customer support is rightfully considered a hallmark of 32Red group of casinos.
Customer Support: You can contact them by phone, live chat or email. The weird thing is though - there are no numbers or emails listed on the most obvious page where they should be (24/7 support, right in the top menu). You have to dig deep to find them (we’ll leave this quest to you). Or wait for a support lady to pop out from the bottom of the screen (kinda like that “Toasty!” in Mortal Kombat, if you know what we mean).
Software and Game Variety
Golden Lounge Casino runs on the Microgaming platform, that is available in both download and instant play mode (both looking rather terrible). The total count of games is over 500. However, the full collection is accessible only on the desktop client. Here are the most famous titles:
- Slots: Thunderstruck II, Immortal Romance, Moby Dick;
- Jackpots: Mega Moolah, Major Millions, Fruit Fiesta;
- Table/Card Games: Roulette, Blackjack, Baccarat, Sic Bo;
- Video Poker: Joker Poker, Jacks or Better, Aces & Faces;
Mobile and Live Games
When you open Golden Lounge Casino in your mobile browser, it kindly apologizes and notifies you, that it’s not compatible with the device. How very polite of them. You are then offered an option to visit 32Red casino to play on the go (which is the best way out they could probably come up with).
It kindly apologizes and notifies you that it’s not compatible with the device.
The Live games are standard - roulette, baccarat, and blackjack in several variations.
Bonuses and Promotions
Golden Lounge Casino offers the following welcome package:
- The first deposit bonus - a 100% match up to €100;
- The second deposit bonus - a 25% match up to €50;
- The third deposit bonus - a 50% match up to €50.
Playthrough requirements are 40x the bonus. They will also threaten you with some scary ”hel centre” and say to go there if you don’t want a bonus. Let’s hope you won’t be eaten by Fenrir in that place...
Alright then… Not only the amount is rather small to start with (€200 total), it is also smeared over three deposits. The minimum deposit required to qualify for this is €20.
Luckily, it gets better (a little bit) with other promos. For example, they have a Bonus Wheel. Each time you make a deposit, you spin the wheel to determine how much extra cash you get.