They have about 400 games to play, powered by Microgaming, NetEnt, Thunderkick and 22 other software providers. The Welcome Bonus is okay too - they welcome players with a 100% match, up to €250, and 50 Free Spins, with 50xB wagering requirements. In case you need assistance, you can contact the customer agents, via live chat and email around the clock. This gambling website as Hippodrome Casino and Paf Casino is not ideal but is definitely worth your attention.
Gem Slots Casino is a member of the ProgressPlay Limited, the group which appears to be fair, though some issues arose with the implementation of the new EU legislation (GDPR). The ruling stands for the General Data Protection Regulation, which allegedly provides an opportunity for casinos not to share the information they consider to be private. In simple words, if an online gambling venue refuses to pay you out the winnings and you want to find out why you should rely only on the regulators (licenses). From now on, any operator can refer to GDPR and decline to discuss complaints on watchdogs portals. The Progress Play Limited was the first group to make use of the ruling.
The mentioned above is a minor problem compared with the following one: Progress Play considers the accounts regulated by the Company’s Gambling Commission to be inactive if the players fail to log in for 6 months or more. From that moment, you’ll be charged with a fee of 10% of the balance of your account.
Anyway, when it comes to the website, it is as modern as it can be - black background with some lights (presumingly stars) and some sliding news in the header. The navigation is cool as well. You can choose to play games by the providers or categories. All the information, such as Contact us, Banking or About us; can be easily found in the footer of the website.
They are licensed by the Malta Gaming Authority and the UK Gambling Commission. You can sleep soundly, since your complaints will always be handled by those guys. In addition, the website is in 3 languages.
Banking: Banking options here are alright. To make a deposit or withdrawal, you can use such methods as credit cards, Neteller, Skrill, Webmoney, bank transfers, and some others. But a decent variety of banking options does not make the casino better. What’s the use of these options when the maximum withdrawal is only €6,000 per month? At least jackpots can be cashed out at once (Divine Fortune is an exception: in this case, you can withdraw €30,000 per month). You can expect the winnings on your e-wallet account within 5 days (3 days for Sweden players).
Customer Support: If somebody steals your gems, the police-support will render you a nice service. They have two options to reach them: live chat and email, which are available 24/7.
Software and Game Variety
Once we found out about the software the casino has, the feeling of excitement filled our souls. They have more than 20 software providers, such as NetEnt, Microgaming, Thunderkick, and more than a dozen others. The number of games won’t disappoint you either. The casino offers about 400 titles for you to choose from, of which 320 are slots.
Anyway, take a look at some games you'll find here:
- Slots: Planet of the Apes, Game of Thrones, Frog Grog;
- Table games: Blackjack, Roulette, Baccarat;
- Video Poker: Jacks or Better, Louisiana Double Poker, Double Bonus Poker;
- Jackpots: Treasure Nile, King Cashalot, Divine Fortune;
Gem Slots Mobile and Live Games
The mobile version does not differ from the desktop one and it's fully compatible with your smartphone or tablet.
The number of live games is fine (15 tables), but all of them are varieties of Blackjack and Roulette.
Bonuses and Promotions
When it comes to the Welcome Bonus, GemSlots Casino is okay. It’s not as precious as its name, though it’s still fine. Moreover, that is a lot better than what Jackpot City Casino and VIP Club Casino will provide you with. You’ll receive a package, up to €500, and 50 Free Spins:
- 1st Deposit: a 100% match, up to €250, plus 50 Free Spins;
- 2nd Deposit: a 50% match, up to €100;
- 3rd Deposit: a 100% match, up to €150;
As for the wagering requirements, they are rather standard - once you wager the bonus amount 50 times, you can cash it out. The maximum amount you can withdraw is capped at 5 times the bonus amount. If you reside in the UK, the bonus terms remain the same for you.