Gala Spins was launched in 2016. It is regulated by the UK Gambling Commission and the Gibraltar Gambling Commissioner. The website itself looks nice and colorful, but reading huge pieces of text can hurt your eyes - dark blue background and white font are not the best combination ever. And you will probably have to read a lot, since this casino has certain problems with the support.
There are some problems with the support, but, fortunately, FAQ is extensive enough.
Customer Support: The support service of GalaSpins Casino works in a pretty weird way. If you click “Contact Us” at the bottom of the page, you will be redirected to FAQ. It’s kinda useful, but you can see the contacts themselves only after you choose one of the issues and say that the answer didn’t help you. Only then you can see the options of contact: email, phone, and live chat. Besides, there is no information about the working schedule of the support team! We suppose the agents don’t work 24/7, as there was no one online when we tried the chat. That’s strange, cause we wanted to get in touch in the middle of the day.
Banking: The list of banking methods is pretty extensive: PayPal, Skrill, Neteller, bank transfer, credit and debit cards, etc. Withdrawals to e-wallets are processed instantly, but other methods take more time - up to 5 working days. The minimum withdrawal amount is £5, and we suppose that there are no withdrawal limits. The website says nothing about them. We tried to contact the support to make sure, but as you already know, we didn’t succeed.
Software and Game Variety
There are two sections offering you some entertainment - Slots and Games. In total, there are somewhere a bit more than 100 games from IGT, Barcrest, Blueprint, Playtech, and a few other developers. The selection includes:
- Slots: Pixies of the Forest, Gypsy Moon, Cash Stax;
- Jackpots: Top Cat, Paws of Fury, The Winnings of Oz.
Yes, that’s it - there are no video poker or table games. Apart from slots, the website offers only two scratch cards games (Big Banker Wildcard and Cleopatra).
The casino offers only slots and several scratch cards games.
Gala Spins Mobile and Live Gaming
You can play Gala Spins Casino on the go, and there are two ways to do this. The first one - there is an application for iOS gadgets. The link for downloading is located at the bottom of the page. And here is the second - you can simply go to the website via your mobile browser, enter your details, and start playing.
As you may have already guessed, there are no live games on this site. So if you wanna play in a real-time mode, go and look for another casino.
Bonuses and Promotions
The welcome offer of Gala Spins is extremely generous, and we hope you got that we were very sarcastic now. It’s not generous, it’s just ridiculous - you deposit £10 and get £30! The bonus is valid only for 7 days after it was credited. The bonus funds are non-withdrawable, but you can withdraw your winnings after you wager the sum of your bonus 20 times (only on slots). Well, at least the wagering requirement are pretty cool.