gala-casino-review

Gala Casino

81
GlobalScore
Sweet'n'Tasty
First Deposit Bonus
Bonus: 100%
Min. Deposit: 10 GBP
Wagering: 20 x(d+b)
400
GBP
T&Cs apply
Overview
Software
  • NetEnt,
  • Playtech,
  • Microgaming,
  • IGT (WagerWorks),
  • WMS (Williams Interactive),
  • NextGen Gaming,
  • Blueprint Gaming
Types of Games
  • Live Casino Games,
  • Baccarat,
  • Blackjack,
  • Roulette,
  • Slots,
  • Keno,
  • Sic Bo,
  • Craps,
  • Scratch Cards,
  • Jackpot Slots,
  • Video Poker,
  • Table Games
Currencies
  • EUR,
  • USD,
  • GBP
Languages
  • English
Deposits & Withdrawals
Deposit Methods
  • Visa/Master Card,
  • Neteller,
  • Paysafecard,
  • Skrill,
  • Bank Transfer,
  • Maestro,
  • Click and Buy,
  • EcoPayz,
  • PayPal
Withdrawal Methods
  • Visa/Master Card,
  • Bank Transfer,
  • Neteller,
  • Skrill,
  • Maestro,
  • PayPal,
  • ECO Card,
  • Instant Bank
Cashout Time
  • 1 day
Min. Deposit
  • €5
Min. Withdrawal
  • €5
Max. Withdrawal
  • €999999 Monthly
Additional Information
Online
  • Since 2008
Owner
  • Gala Coral Group Ltd. Casinos
Licence
  • UK,
  • Gibraltar
Contacts
  • livechat,
  • email: customer.services@galacasino.co.uk,
  • tel: 0 800 328-42-72,
  • +44 (0) 203 288-79-06
Restricted Countries
  • Afghanistan,
  • Algeria,
  • Angola,
  • Bulgaria,
  • Cambodia,
  • Ecuador,
  • Estonia,
  • France,
  • Guinea-Bissau,
  • Guyana,
  • Hong Kong,
  • Iraq,
  • Israel,
  • Italy,
  • Kuwait,
  • Latvia,
  • Mexico,
  • Myanmar,
  • Namibia,
  • Nicaragua,
  • Pakistan,
  • Panama,
  • Philippines,
  • Portugal,
  • Singapore,
  • Spain,
  • Sudan,
  • Syria,
  • Taiwan,
  • Turkey,
  • USA,
  • Uganda,
  • Yemen,
  • Zimbabwe,
  • Antigua and Barbuda,
  • Denmark,
  • Andorra,
  • Bahamas,
  • Bahrain,
  • Bangladesh,
  • Barbados,
  • Belize,
  • Benin,
  • Bermuda,
  • Bhutan,
  • Bolivia,
  • Botswana,
  • Brazil,
  • Brunei,
  • Burkina Faso,
  • Burundi,
  • Cameroon,
  • Canada,
  • Cape Verde,
  • Cayman Islands,
  • Central African Republic,
  • Chad,
  • Colombia,
  • Comoros,
  • Congo,
  • Costa Rica,
  • Cyprus,
  • Djibouti,
  • Dominica,
  • East Timor,
  • Egypt,
  • El Salvador,
  • Belgium,
  • Equatorial Guinea,
  • Eritrea,
  • Ethiopia,
  • Fiji,
  • Gabon,
  • Gambia,
  • Ghana,
  • Greece,
  • Greenland,
  • Grenada,
  • Guatemala,
  • Haiti,
  • Honduras,
  • India,
  • Isle of Man,
  • Jamaica,
  • Japan,
  • Jordan,
  • Kazakhstan,
  • Kenya,
  • Kiribati,
  • Kyrgyzstan,
  • Laos,
  • Lebanon,
  • Lesotho,
  • Liberia,
  • Madagascar,
  • Malawi,
  • Maldives,
  • Mali,
  • Marshall Islands,
  • Mauritania,
  • Mauritius,
  • Micronesia,
  • Monaco,
  • Mongolia,
  • Morocco,
  • Mozambique,
  • Nauru,
  • Nepal,
  • Niger,
  • Nigeria,
  • North Korea,
  • Oman,
  • Palau,
  • Paraguay,
  • Peru,
  • Poland,
  • Qatar,
  • Rwanda,
  • Samoa,
  • Sao Tome and Principe,
  • Saudi Arabia,
  • Senegal,
  • Seychelles,
  • Australia,
  • China,
  • Cuba,
  • South Korea,
  • Indonesia,
  • Iran,
  • Libya,
  • South Africa,
  • Switzerland,
  • United Arab Emirates,
  • American Samoa,
  • Guam,
  • Puerto Rico,
  • Swaziland,
  • Vatican City,
  • Malaysia,
  • Northern Mariana Islands,
  • Armenia,
  • Azerbaijan,
  • Sierra Leone,
  • Tajikistan,
  • Bosnia and Herzegovina,
  • Somalia,
  • Montenegro,
  • Sri Lanka,
  • Thailand,
  • Tunisia,
  • Serbia,
  • Alderney,
  • Chile,
  • Cote D'Ivoire,
  • Curacao,
  • Kosovo,
  • Moldova,
  • Palestine,
  • Saint Kitts and Nevis,
  • Saint Lucia,
  • Saint Vincent and the Grenadines,
  • Solomon Islands,
  • Suriname,
  • Tanzania,
  • Togo,
  • Tonga,
  • Trinidad and Tobago,
  • Turkmenistan,
  • Tuvalu,
  • Ukraine,
  • Uruguay,
  • Uzbekistan,
  • Vanuatu,
  • Venezuela,
  • Vietnam,
  • Zambia

What you want is what you get (unless it's pizza)

With a "What you want” phrase for a slogan, Gala Casino surely raised our hopes high. Yet we were bitterly disappointed to not find any pepperoni pizzas, chocolate ice cream, or nachos there. Dang it! Jokes aside, when it comes to the casino experience, they do seem to have what you might want - over 400 games from top providers, sleek website, and a cool welcome offer, where you actually choose your bonus depending on the type of game you'd rather play. The wagering requirements are fair - 20 times the deposit plus bonus for the slots offer. In a word, consider us impressed. The only black spot here is the increasing number of player complaints as of late. You know, the usual stuff - delaying and denying bonus winnings, stalling withdrawals, changing the terms retroactively, and such. What's worse is that they seem to have lost interest at resolving these issues at mediation portals. Keep that in mind.

Pros

  • License from UK;
  • Comprehensive FAQ section;
  • 20xD+B wager requirements - not too shab;
  • Nice VIP program where you can get exclusive bonuses and lower wagering requirements;

Cons

  • Some countries show up on the restricted list that you wouldn't expect;
  • Live chat requires an account;

Are you from the UK? Okay, cool, then you’re already up to speed about who Gala Casino are.  Feel free to pass go and collect 200. (Monopoly reference. We’re dating ourselves.) Being connected to one of the biggest UK casino brands has its perks: you get to open an online casino with huge game variety; you can offer ridiculous jackpots, and you probably have casino banking down to a science.

The website looks nice and convenient, not much to tell about it. It doesn’t make your eyes bleed, and you can get anywhere you need in a couple of clicks. Works good for us.

Banking: The options are cool, and include all the popular e-wallets (PayPal, Neteller, Skrill), credit cards (Visa/Mastercard), and bank transfer.

Customer Support: The Help section is immense, and covers all the possible issues and questions you might have. If you stumble upon something impossible - you’re welcome to contact the support team 24/7 via live chat (only after you sign up), email, and phone (free for the UK players).

Software and Game Variety

The whole casino is divided into two major sections - “Casino” and “Slots and Games”. The first one is powered by Playtech only, while the second has games from IGT, Blueprint Gaming, WMS, and even some exclusive games developed in-house. Overall, you’ll find there games like:

  • Slots: Green Lantern, Man of Steel, Halloween Fortune, Pixies of the Forest, Ted;
  • Table Games: European Roulette, Sic Bo, Craps, 3D Roulette;
  • Jackpots: Batman & some-bad-guy-name-here series, Age of the Gods, The Naked Gun, Top Cat;
  • Scratch Cards: Diving Dolphins, Rocky, Rainbow Rewards;
  • Card Games: Blackjack, Baccarat, Caribbean Stud, Tequila Poker;
  • Video Poker: Jacks or Better, Aces and Faces, Deuces Wild;
  • Casual Games: Dice Twister, Spin a Win, Heads or Tails, Rock Paper Scissors;

“They have all of the necessary variations for all the games you love.”

Mobile and Live Gaming

Mobile functionality isn’t even a question at Gala Casino. The design is perfect and it runs smoothly. You get a selection of the most popular titles so your gaming appetite will be fulfilled.

The live dealer portion of the site offers both Asian and European dealers depending on your location. The games you can choose from are:

  • Exclusive Blackjack and Roulette;
  • Blackjack;
  • Sic Bo;
  • Roulette;
  • Baccarat.

You do have options also for Hold’em Poker if you want to try something different.

Bonuses and Promotions

You know what, we never thought we’d say this, but Gala Casino offers so many promotions we don’t think we can even detail all of them well enough. In all, there are a whopping 12 promotions that players can take part in. Holy wow, Batman.

Anyway, for new players you get to choose from three bonuses, depending on the kind of games you want to play:

  1. 100% match up to €400 slot bonus (wagering requirements are 20 times the deposit plus bonus);
  2. 50% match up to €200 Roulette bonus (30xB+D wagering);
  3. 50% match up to €200 Blackjack bonus (30xB+D wagering);

It’s neat that this casino gives you more choice based on your play style. Now that’s a pretty cool first deposit bonus, right? What if they did a similar second deposit bonus? Oh, in fact, they do! In the case of a second deposit bonus, you’d look at a €200 slot bonus, a €100 Roulette bonus, and a €100 Blackjack bonus.

“Custom bonuses based on player style is an excellent benefit.”

Did you want a third deposit bonus? No worries. Gala Casino basically repeats with the second deposit bonus for the third deposit bonus.

Some restrictions apply. For example, if you deposit through Skrill, Neteller, Paysafecard, or any pre-paid card - you can’t claim it. Basically, that leaves you with PayPal, credit cards and bank transfer as payment options. Besides, there’s a €10 bet limit while playing with a bonus (which is more or less fine).

For returning players, this casino changes its promotions quite regularly, keeping things fresh and new. For example, top the leaderboard to win trips to other European casinos, or vote for the next game of the week. You can even get in the running to win an exclusive jackpot, weekend reloads, or win a Golden Card. On top of all that - comp points!

Our Opinion

Gala Casino is the real deal. They didn’t tarnish anything. They’ve only added to their reputation by creating a great online casino presence with nice and diverse games, a laundry list of bonuses and promotions (with few to none bullshit terms), and cool live casino section. That reputation might have slided down a bit recently, but it’s not a disaster just yet. Anyway, be sure to read all the terms not to get tangled in their complaints procedure.

Go get started with all of those deposit bonuses. By the way, when you win one of those European casino trips, remember us maybe? Good luck!

Updated: 31 Oct 2017

Gala Casino Rating by HolyMoly Casinos

81
HolyScore
Sweet'n'Tasty
Play
9
User Experience
8
Software
8
Bonuses & Promotions
9
Payment Methods
9
Cashout Time
7
Reputation
8
Customer Support