Free Spin Casino is relatively young, but very famous among experienced gamblers, for its sticky wagering and cash withdrawal terms, as well as for voiding winnings. When you get to the Free Spin Casino website you understand that its owners got it all wrong. They ordered one-armed bandits to develop a website, instead of just placing them into slot gallery. From the first glance it looks decent, but glance number two reveals lots of flaws, beginning with non-clickable links and ending with missing pictures and suspicious redirections.
There is no information about license on the website itself, but we found out that the casino is licensed in Curacao, and we had to ask for this info in live chat. We diligently tried to to find at least one piece of information that is true and solid, but on Free Spin Casino website it’s pretty hard. The only thing that seems true is that all bonuses, free chips and free roll tournaments are a way to take advantage of novice players’ inexperience. All casinos have strict rules about usage of bonuses and free chips, and this one isn’t an exclusion. But there’s actually a huge difference between restricting access to a certain slot while you use bonuses, and letting you bet and then voiding all winnings, what is happening at Free Spin Casino.
“We won’t forbid you to bet, but we’ll simply take away all your winnings afterwards.”
Customer Support: Customer Support service works 24/7, and it’s pretty obvious, because with such vaguely stated terms and conditions gamers should have a hella lot of questions. The support is reachable via e-mail, toll-free phone number and live chat. There is also a FAQ section on the website, and it looks good: more than 40 questions on such topics as general, Cashier, Bonuses and technical. The thing is that you can’t click on any of those. Customer Support manager probably thinks that FAQ means list of questions. We’re feeling bad about disappointing you, Mr. Manager, but when you name the section FAQ, you should provide answers too!
Banking: There are not many payment and withdrawal options. Actually there’s four of them: Visa, MasterCard, Bank Wire and BTC. The payment processing time for all these methods is from five to seven business days. The best one of these four is, naturally, Bitcoin, since its value might halve in a few hours, and then quadruple in one following day, so a casino would have lots of time to choose the lowest exchange rate to perform the payment. In addition to all that, the minimum withdrawal is $150, which is pretty high.
For all payment methods there’s a withdrawal limit set at $2000 per week, and it applies also on progressive jackpots. For example, the Aztecs Millions progressive jackpot that’s being displayed on a website’s main page is now at $1,8 million, so you’ll need more than eighteen years to withdraw it.
Software and Game Variety
The only major software developer that Free Spin Casino works with is RTG, and here’s what they offer:
- Slots: Lucky 6, The Big Bopper, Sweet 16, Kung Fu Rooster, Enchanted Garden II;
- Jackpots: Derby Dollars, Crystal Waters, Caesar’s Empire, Tiger Treasures;
- Table and Card Games: Blackjack, Baccarat, Tri Card Poker, Pai Gow Poker, Roulette;
- Video Poker: Deuces Wild, Bonus Poker, Loose Deuces, Joker Poker;
- Arcade: Keno, Treasure Tree;
Free Spin Mobile and Live Games
The mobile version of website is not more crippled than its standard one, and we should be grateful for that.
There are no live games on this website, and we can imagine why: people, related to gambling just don’t want to show their real faces near the Free Spin Casino logo.
Bonuses and Promotions
The website has a “promotions” section, where you can find partial info on promotions and bonuses. If you want to learn more you have to go to T&C section. They offer a 250% match bonus up to $2500, and it must be wagered a minimum of 30 times for slots and 35 times for card games, which is relatively fine. There is no maximum cash-out for bonus winnings, but the weekly cash-out is still limited. After that comes the part when we’ll dig into the pile of real shit. Casino has lots of terms, according to which you will lose all winnings in cases of: betting on an excluded game with bonuses, combining bonuses, suspect of promotional abuse, etc. Let’s make it clear: they won’t interfere you from making a mistake, and afterwards they’ll take advantage of it.
Casino also has VIP program, as well as cashback and comp points. The terms are pretty vague, but at least these options exist.
“The only possible way to play in this casino is to ignore everything that has words “free” and “bonus” in it.”