Updated: 21 Jun 2018
Foxy Casino Review
Foxy Casino has a really foxy website! They have around 350 games, from top-notch providers (NetEnt, IGT, etc.), live games, a pretty cool 200% welcome bonus, up to €100, plus 50 free spins, easy navigation, etc. But be careful - this casino is not as simple as it pretends to be.
Some other portals think that this casino is not really trustworthy, since there were some cases when 888 Group (and Foxy Casino is part of them) refused to pay winnings, without any reasonable explanations. To be fair, there are no such issues reported about Foxy in particular, so we won’t let the group reputation tarnish the casino. Moreover, you will have only seven days to meet the 35xB wagering requirements. SEVEN days! Just like in that old horror movie “The Ring.” Bad omens everywhere.
- License from the UK;
- Various live games available;
- Live chat;
- Unique in-house Dragonfish software;
- Decent wagering requirements: 35xB.
- No 24/7 customer support service;
- Bonus wins from the deposit bonus are capped at €400;
- Only 1 video poker games available;
- Jackpot winnings are paid out in installments.
Foxy Casino is a rather young gambling website - it started operating in 2015. The first impression of this online casino is nice: there are enough games to choose from, and the website itself is convenient and modern. There are also no problems regarding the licensing. We will talk more about this things a bit later, and now we have a pretty good piece of news for you - this casino has a rather short list of restricted countries. At the moment, it includes around 10 location: Denmark, Belgium, Italy, Spain, France, and few others. Check the terms and conditions to see the full list.
Reliability and Security
Foxy Casino is licensed and regulated by the Gibraltar Gambling Commissioner and the UK Gambling Commission. The latter one is among the most reputable authorities in the world of online casinos, so it works as a guarantee of quality. Apart from this, the casino holds a certificate from eCOGRA, which proves the fairness of all the games that you can try here.
To keep your private data safe, Foxy Casino uses SSL encryption technology. So don’t worry about your personal information - cyber criminals won’t get it.
The support service is not provided 24 hours a day, 7 days a week, but you can always check the FAQ in case you need help at night.
Customer Support: The support service is available every day, but only from 06:00 to 23:00. You can talk to the agents via live chat, call them, or send an email. Emails are replied within 48 hours, which is too long, but we tried the chat, and the reply was instant and helpful. What a cool surprise! The FAQ section is also here, and it is pretty useful. So, in case you face any difficulties outside the working hours of the support team, you may be able to solve them on your own.
Banking: This casino offers diverse banking options: credit and debit cards, Neteller, PayPal, and some others. It takes the casino 2 working days to process a withdrawal request. The minimum withdrawal limit is €10, and the maximum one depends on the banking methods you used and the amounts you deposited. There is a detailed example of how it works in the terms and conditions, so check it before making a withdrawal request.
You can withdraw only in that currency in which you have made a deposit. You are allowed to make up to 10 withdrawal requests per day. If you win a jackpot, you won’t receive the full amount of your winning at once. You will get 20% of the amount, and the rest will be paid out in 23 equal monthly installments. In this way, it will take you 2 years to get your jackpot.
Keep in mind that Neteller is available only to residents of the UK. Besides, there are the following deposit limits: €5,000 per day, €10,000 per week, and €10,000 per month. You can change these limits - to do this, go to the Cashier section or contact the support team. The minimum deposit amount is €10.
Design and UX
We, Holy Moly Casinos, adore gambling websites with modern design and convenient navigation, and Foxy Casino is one of them. There is nothing really unique about its appearance, but it looks stylish and tidy, which is great.
The navigation is convenient, all the links can be found without any difficulties. It is also pretty easy to search for games - there are enough categories, and the search bar which you can use to look for your favorite titles. There are no other filters to use, which is a bit sad, but let’s hope that they will be added in the nearest future.
The site is available only in English, which is a bit weird since the list of restricted countries is extremely short. Here, at Holy Moly Casinos, we prefer multilingual gambling websites, so it would be great if one day this online casino would introduce more language options.
Games and Software Variety
Foxy Casino is mostly an online slot hangout. They do have an assortment of table games, but it doesn’t seem to be this casino’s focus. There are games by Net Entertainment, Eyecon, IGT, WMS, Cryptologic Software, Dragonfish, and a number of other providers. It is impossible to check all the entire library without creating an account, but no worries, we have still managed to discover that there are around 350 titles.
So, here are some games which you can play there:
- Slots: Starburst, Secret Garden, Da Vinci Diamonds;
- Jackpots: Mega Fortune, Divine Fortune, Fluffy Favourites;
- Table games: American Roulette, French Roulette, Multihand Blackjack;
- Scratch cards: Lucky Irish, Royal Charm, Dragon Scrolls;
- Instant win games: Cash Buster, Slingo Extreme, Mayan Bonus.
The library looks fine, but video poker games are virtually missing. We found only 1 title - Deuces Wild. It doesn’t even have a separate section, but you can find it among other table games or with the help of the search bar.
Mobile and Live Gaming
You can play Foxy Casino on PC, Mac, mobile, and tablet - it works equally well. The Foxy mobile version is convenient to use, so you can play whenever and wherever you want. You can either access the casino’s website via your mobile browser or get a special app. There are applications both for iOS and Android mobile devices, and you can find the links for downloading on the starting page. Just scroll down a bit, and you will see them. Surprisingly, certain games are available only on the mobile version.
The selection of live dealer games is not extremely wide, but it is rather diverse. So, you can try variations of Blackjack, Roulette, and Baccarat, Caribbean Stud Poker, Casino Hold’em, and Dream Catcher.
Bonuses And Promotions
As a new player, you can take advantage of the Foxy Casino welcome bonus, where a deposit of €10 or more will give you 200% extra - up to €100. You will also get Foxy Casino 50 free spins. The spins can be used on Star Raiders. The wagering requirements are okay - 35 times the bonus amount. But you won’t be able to win more than €400 with this bonus! Moreover, it is stated that you should fulfill the wagering requirements within 7 days. Oh yeah, the promotion can disappear at any time, but they do warn us about this. At least this bonus is not sticky - you can withdraw the funds after you are done with the wagering requirements. There is no special Foxy Casino promo code to use to get this bonus.
In case you become a regular visitor of the Foxy Casino, you’ll be treated to various weekly promotions. For example, right now they have a 1-For-1 Monday where you get 1 Free Spin for every €1 you deposit on selected slot games. The wagering requirements and the limitations in terms of winnings are the same. The spins expire 48 hours after being given to you.
The wagering requirements are rather fair - 35 times the amount of the bonus.
Residents of the UK can go for the same welcome offer, there are no special bonuses for them. Check the casino’s website to discover more details about these and other promotions.
Is Foxy Casino safe? Yes, that’s for sure. It is reliable in terms of licensing, and the eCOGRA certificate proves the fairness of the games. Apart from this, SSL encryption won’t allow hackers to steal your data.
Do I need to download any software? No, Foxy Casino is completely instant-play. Android and iOS apps are the only software which you may download if you want. That’s not obligatory.
How fast do they pay out? Withdrawals are processed within 2 business days, and then everything depends on your banking method. E-wallets are the fastest payout option.
What casino variations do they offer? Sports and live betting are not available here, but you can enjoy Foxy slots, table games, scratch cards, instant win games, and live dealer games. There is also 1 video poker games available.
Do they offer any challenges and tournaments? At the moment, the casino offers no challenges and tournaments, but we hope that they will be added at some point to make your gaming experience even more interesting.
Can I try their platform for free? Unfortunately, no, the games here can’t be played in fun or demo mode. Nothing changes even after you create an account and log in - you still have to make a deposit to start playing.
Do they provide 24/7 support service? No, the customer support is provided from 06:00 to 23:00. However, if you need help outside these hours, you can check the FAQ.
Can I withdraw bonus money? Yes, you can. You have to meet the wagering requirements first, but the bonus funds can still be withdrawn. They are not sticky, which is amazing.