Updated: 20 Jul 2018
Fly Casino Review
Fly Casino will definitely make you fly when you see their great selection of Playtech Games. But a bit later, you’ll feel like Constantine, when he was banished from heaven; like Icarus when his wings began to melt; like Maleficent when her wings were stolen. You get the idea. The main reasons for this, is a poor instant-play mode, with just a bit more than 200 games by Playtech. As well as a sticky Welcome Bonus package for your first three deposits, up to €526 in total. Other than that, the casino is alright - the website is fine. So are the games, the banking options, and reputation. The Support team is ready to help you via numerous options, so you have a method to deal with all your disappointment.
- 33 awards from different portals and websites;
- A wide selection of withdrawal options;
- Great choice of Playtech games;
- Live games available in a decent variation.
- Limited Live chat working hours;
- The Welcome Bonus is sticky.
Fly Casino opened in 2013 and had earned a solid reputation over these few years. It operates under the jurisdiction of Curacao, is proven safe and fair by TST (an independent auditor), and claims to have won 33 awards of one sort or another.
Fly Casino claims to have won 33 awards of one sort or another over the years.
The casino’s website is alright, with all the tabs and game categories in their places. The only downside is that you can’t try out their games before you open an account, and you need to download a software to get all the selection.
Customer Support: The customer support is available through the email, phone, fax (24/7) and live chat. However, the working hours of the latter are limited - from 12pm to 2am GMT. There are separate toll-free numbers for the UK and North America, but these two are restricted, so we wonder, why they still offer such exclusive support options.
Banking: The list of withdrawal methods is really wide and includes popular international payment methods along with local ones. You’ll see Skrill, Neteller, credit cards, Webmoney, Giropay, Ukash, Bank Transfer and many more. Some of the methods seem to be no longer operational (like MyCitadel), so it would be nice of them to update the page accordingly. It will take up to 3 business days for you to get your winnings.
Software and Game Variety
Fly casino is operated by Playtech only, and that means a tiny game library with branded slots and enormous jackpots. Overall, the library counts about 200 games. However, you’ll have to download and install a piece of software on your PC to get access to all those. Speaking of slots, this section is the largest. By the way, we were not kidding about the enormous jackpots. The total jackpots counter on the website is currently at €80 million, believe it or not. So, let’s get to the point and look at some of their games:
- Slots: King Kong, Iron Man, Monty Python’s Spamalot, Rocky, The Mummy;
- Jackpots: Jackpot Giant, Age of Gods, Beach Life;
- Table Games: Roulette, Blackjack, Baccarat, Craps;
- Video Poker: Joker Poker, Deuces Wild, All American, Aces & Faces.
Mobile and Live Games
When you open Fly Casino on your mobile device, it kindly notifies you that they don’t have any mobile games at the moment and directs you to a sister casino. Too bad, but we hope that “at the moment” is the key phrase and they’ll add adapted games some time soon.
Live games are there though in a decent variety. The list is pretty wide: Baccarat, Blackjack, Hold’em, Roulette and Hi-Lo.
Bonuses and Promotions
As a new player, you get bonuses on your first three deposits. The amounts and percentages are as follows:
- 1st deposit: 110% match, up to €110;
- 2nd deposit: 50% match, up to €250;
- 3rd deposit: 150%-100%, up to €50-166, depending on the amount you deposit.
The wagering requirements are not so pleasant - 25 times the bonus plus deposit amount (25xB+D). It’s not the worst thing about this bonus, as it is also phantom - it can’t be withdrawn, and the initial bonus amount will be deducted from your balance upon withdrawal.
There’s one thing that spoils the welcome package completely: the bonuses are sticky and can’t be withdrawn.
There’s also a welcome bonus for high-rollers, and this one is not sticky. You can get it only if you make your first deposit of €1000 or more. You’ll get €500 as a bonus, and it should be wagered 30 times (30xB). This one seems fair, but every player can’t afford to deposit such a huge sum.
The only requirement that doesn’t change depending on the bonus type is the maximum allowed bet - €6.
If you’re looking for some VIP benefits, you’ll find them in abundance here. The VIP club is divided into four levels, and each next adds extra stuff. Besides pretty standard ones (special promos, birthday offers, better comp points rates, etc.) you’ll be getting tickets for live events, vacation and travel packages, spa days out, no fee express cashouts and so on.
Check out other promos on the Promotions page as well, there’s a good choice, by the way.