Updated: 20 Feb 2018
Exclusive Casino Review
You know, if you call yourself Exclusive Casino, you should offer at least SOMETHING that stands out. In this case, there are many things that raised our eyebrows (not in a good way), and the first of them is the welcome bonus. You can get a 200% match without any limits, but the wagering requirement is 30 times the sum of the deposit and bonus, all the while the bonus itself is sticky. Nice.
They offer around 300 games, but all of them are from RTG. Live games are not offered at all! The minimum withdrawal amount is €150. Besides, their reputation among other trusted watchdog portals is spoiled, and they provide no information about their license. Everything else is generic as hell.
- 24/7 support service, including live chat;
- No maximum cashout for the welcome bonus;
- Mobile compatible;
- Available either in downloadable or in instant-play mode.
- No information about the license;
- Doubtful reputation among watchdog portals;
- Limited banking options;
- The minimum withdrawal is €150;
- High wagering requirements:30xB+D;
- The welcome bonus is sticky.
Exclusive Casino opened in 2004. The casino doesn’t display any regulatory information, which is not a good practice at all. What’s funny is that other reputable gambling portals provide different information about the license of Exclusive Casino. The options are Kahnawake, Belize, Curacao... Take your pick. We contacted the support, where the lady first told us that they are licensed by the Central Dispute System (which is not a licensing authority at all), but then figured it out and said it’s Kahnawake after all.
The casino doesn’t display any regulatory information. We had to contact the support to find out that it’s licensed by Kahnawake.
Furthermore, due to its group’s bad habit, Exclusive Casino has a doubtful reputation among some watchdog portals. Implementing new bonus rules after players accept the current ones is an awful thing to do!
Customer Support: Although their casino agents are not very knowledgeable (as it turned out), you can get in touch with them via the live chat, toll-free phone, and email. Thankfully, they are available round the clock.
Banking: The banking is really poor. First of all, you have just few payout methods at your disposal. These are Visa/MasterCard, Bank Wire, and Bitcoin. Secondly, the minimum withdrawal amount is €150, which is awful. The maximum limit per week is €2,000. Besides, keep in mind that It takes the casino from 24 to 48 hours to process your withdrawal request.
Software and Game Variety
Exclusive Casino is powered by the RTG software. There are about 300 games to choose from, but not all of them are available in an instant-play mode.
You can see some of their games right on the main page. But when you click a game, you enter a lobby where you have to find the game you clicked again. Not to mention, there’s no quick link in this lobby which could redirect you back to the main page. Holy Moly… At least, there’s a search bar, and all the games are filtered by their types (thanks for that, guys).
So, let’s check out what they have:
- Slots: Naughty or Nice, Rudolph’s Revenge, Caesar’s Empire;
- Jackpots: Aztec’s Millions, Megasaur, Spirit of the Inca;
- Table Games: Baccarat, Blackjack, Pai Gow Poker;
- Video Poker: Aces & Eights, Deuces Wild, Joker Poker;
- Specialties: Craps, Keno, Treasure Tree.
Mobile and Live Games
Quite surprisingly, the mobile version of Exclusive Casino looks much better than the desktop one. Everything works smoothly, and there’s nothing to complain about.
Games with live dealers are nowhere to be found. To be honest, it’s not a surprise for us.
Bonuses and Promotions
Exclusive Casino offers a promising 200% welcome bonus and 25 free spins. There is no maximum limit - you just deposit at least €25 and get 200% of the bonus. Besides, there is no maximum cashout! We know, such conditions look extremely attractive, but other terms are not as inspiring.
The wagering requirements are too high, while the bonus itself is sticky!
The wagering requirement is the first disappointment, cause you will have to wager the sum of your deposit and bonus 30 times. That’s too much. But what is much worse, this bonus is sticky. This means that even after you meet the requirements, you won’t be able to withdraw your bonus. Its amount will be just deducted from your winnings, and that’s it.