The support team is lazy and is not available through a phone number. The Welcome Bonus looks promising at first glance - you deposit £10 or more, spin the Mega Reel, and get up to 500 free spins. However, when you realize that Mega Reel is a game of chance, so that you can win nothing, the bonus stops looking so attractive. The wagering requirements are fine though - 40 times the free spins winnings.
Empire Bingo was founded in 2015. As of now, it’s operated by Jumpman Gaming Limited and has a not-quite-good reputation among other watchdog portals, due to its strict inactive account policy. To be exact, the casino grabs all your funds after 180 days of inactivity, which is just unacceptable. At least they hold a reputable license from the UK Gambling Commission and are also regulated by the Alderney Gambling Control Commission.
Honestly, we expected to something more than just a typical website, with a boring sky theme and nothing else around.
Honestly, we expected to see some huge palaces, with many brave knights standing on the guard or something like that. Instead, we saw a typical website, with a boring sky theme, and nothing else around. The navigation around the site is another story. You can’t see the list of all their games until you register. They should follow the example of BetVictor Casino if they really want to create a smooth website.
Customer Support: If the support agents were real knights protecting the empire, it would be easily invaded at night, as they are on guard only on weekdays from 09:30 to 18:00. Moreover, they do not offer any phone number, so you can reach them only via email and live chat. Even average casinos like Grand Mondial Casino managed to establish a reliable round-the-clock customer support. Why couldn’t these guys?
Banking: The banking is one more weak point of this casino. The selection of the payout methods is limited to credit cards, PayPal, and Paysafecard, the processing time can take up to 10 days, and the withdrawal limits are strict - £1,000 per day, £3,000 per week, and £5,000 per month. Not to mention, all the transaction can be made using GBP currency only.
Software and Game Variety
Empire Bingo can’t boast offering a huge collection of games, to put it mildly. They do have over a hundred cool slots from NetEnt, NextGen, Quickspin, Eyecon, and some other software developers. However, that’s everything they can offer (not counting bingo games). Yep, you won’t find here any video poker games, or Blackjack, or even Roulette. Come on, even Pocket Fruity Casino, lame as it is, managed to do better.
Empire Bingo can’t boast on offering a huge collection of games, to put it mildly.
So, here are just a couple of the games they provide you with:
- Slots: Fluffy Favourites, Foxin Wins, Irish Luck;
- Bingo Games: Cash Cabin, The Snug, Free Bingo.
Empire Bingo Mobile and Live Games
As you might have guessed, you won’t find here any live gaming options.
No modern casino should be without a mobile version. Thankfully, Empire Bingo does have it. Their mobile casino works smoothly on many smartphones and tablets. Just make sure you a stable internet connection.
Bonuses and Promotions
Empire Bingo offers an unusual Welcome Bonus. When you make your first deposit of £10 or more, you will get a free spin on the Mega Reel. It’s a mini-game which determines your actual prize.
Sadly, as in many slot games, you can win nothing here. But if luck is on your side, you will get up to 500 free spins on Fluffy Favourites or Amazon vouchers. The wagering requirements are 40 times the bonus amount received, but the winnings gained from your free spins are limited to £250.
For the UK players: the bonus terms are exactly the same as we described above.