Dream Palace Casino appeared in 2012. It is operated by ProgressPlay Limited, and just like other casinos is this group holds two licenses - one from the UK Gambling Commission, and another one from Malta Gaming Authority.
The website looks flashy, with “neon” lights blinking around, and somewhat pixelated background. You know most people use HD monitors these days, and low-res images look like crap, right? The navigation is fine, all the tabs and categories, as well as FAQs are easy to find.
Customer support: If you want to contact the support, you can do so via the live chat, or contact form. There’s no phone number listed, and the working hours are from 6 am to 11 pm GMT.
Banking: The payments methods are standard for ProgressPlay casinos - Neteller, Skrill, credit cards, iDEAL, Ukash, Paysafecard, and Pay by Phone (for the UK players only). Withdrawals remain pending for 3 business days. The maximum withdrawal amounts are €3000 (per week) and €6000 (per month). This doesn’t apply to progressive winnings.
Software and Game Variety
The library of games at Dream Palace Casino is pretty diverse. All thanks to the software providers they cooperate with: Microgaming, Netent, Nextgen, 1x2 Gaming, and more. Here are some of the games you can play there:
- Slots: Thunderstruck, Starburst, Game of Thrones;
- Jackpots: Treasure Nile, King Cashalot, Cash Splash;
- Table games: Baccarat, Roulette, Blackjack;
- Video poker: Jacks or Better, Louisiana Double, Deuces Wild;
- Scratch cards: Keno, Irish Eyes, Germinator.
“Dream Palace Casino partnered with Microgaming, Netent, Nextgen, 1x2 Gaming, and other developers to bring you some quality games”.
Dream Palace Mobile and Live Games
Mobile version of the casino works. However, there are only two tabs in the lobby - “Featured” and “All”, so you’re stuck with scrolling the endless list of games for eternity if you want to find something you need. At least there’s a search bar…
Live games are stuffed into the section with casino games. Search for “live”, and you’ll see them - Blackjack, Baccarat, and Roulette.
Bonuses and Promotions
The Welcome Bonus is rather generic, nothing really impressive. You get bonuses on the first three deposits: a 100% match up to €200, a 50% match up to €300, and a 100% match up to €300 respectively. You’ll have to wager the bonus amount 50 times before you can request a withdrawal. Pretty standard. What’s not really clear, is that in one place they say the bonus is valid for 7 days, in another - for 90 days. We tried to contact the support to figure this out, but the agents didn’t manage to clarify the situation. Furthermore, the wagering requirements for certain countries are doubled. You’ll need to check with the support whether your country is on this list.
“The Welcome Bonus is rather generic, nothing really impressive.”
There are numerous other promos as well, that change monthly or even weekly. Check them out at the website for the up-to-date offers.