Updated: 05 Feb 2018
Dream Jackpot Casino Review
Dream Jackpot Casino offers a nice selection of games (about six hundred) from several top-notch software developers, such as NetEnt, Microgaming, Quickspin, and others. They hold the licenses from UK Gambling Commission and Malta Gaming Authority and publish RTP rate for all their slots, which significantly increases their reliability. The website itself looks modern and fancy, but is too angular, if you ask us. And, yes, that’s the worst thing we have to say about it. The casino offers several bonuses, and they have one for new players. The Welcome Bonus is a 100% deposit match up to €250 +25 free spins. And the wagering requirements are “35 times the total of bonus money, deposit, and free spins.” We’re not sure about this definition. But it looks not very good. By the way, the T&C section of Dream Jackpot casino is filled with unclear definitions, and we’ll try to clarify some of them in our article. The casino itself looks great, and we believe that it has a great potential, but the T&C’s need lots of work before they will become at least partly comprehensible.
- Licensed by the MGA and the UKGC;
- More than ten reputable software providers;
- 24/7 customer support;
- The website’s available in five languages.
- Unclear Bonus Terms;
- No phone support;
The Dream Jackpot Casino website is what we call a good site. It looks up to date, and it gives you a possibility to find any game or any necessary info. The games are well-organized, and you can filter them by software and popularity, or just use the search bar. If you don’t know something about the games, presented in the casino - you can read about them. Each section has the wide explanations of game genres and the descriptions of the most popular titles or software providers. It might be useful for newbies, but there’s no way to hide these walls of text, and they’re annoying if you ask us.
“Each section has the wide explanations of game genres and the descriptions of the most popular titles or software providers.”
Dream Jackpot Casino holds its licenses from the MGA and the UKGC, uses the SSL encryption to protect your sensitive data and publishes an RTP rating for all their slots. It is very good and shows us the willingness of the casino to meet your needs. What is a bit worse is their list of restricted countries: it’s damn huge! If you’re from Belgium, France, Denmark, Italy, Spain or the US - you can’t register an account at this casino. The list itself is much wider, and you can see in the casino’s T&C’s.
Banking: They offer Bank Wire, credit cards, Skrill and Neteller for withdrawal and few additional options for deposit only. The pending time for all withdrawals is 48 hours, and the processing time is 24 hours for eWallets and 2-5 days for credit cards. We’d like to see more options here, and maybe we would, someday.
Customer Support: The customer support service is available 24/7 via live chat and email. The phone number is missing, and it’s a huge con, but at least you can get some help at night.
Software and Game Variety
The game variety is the field where we have nothing to bitch about. The Dream Jackpot Casino offers you about six hundred cool games from NetEnt, Microgaming, Blueprint, Quickspin and several more well-known developers. The vast majority of games are slots, but you’ll find enough titles in each other section. Here are some of them:
- Slots: Immortal Romance, Gonzo’s Quest, Big Bad Wolf, Pegasus Rising;
- Table/Card Games: Roulette, Baccarat, Hold’em, Blackjack, Red Dog;
- Video Poker: Aces and Eights, Deuces Wild, Jacks or Better;
- Other Games: Pots of Luck, Lucky Gems.
Mobile and Live Games
The live games section features sixteen live game options, including Blackjack, Roulette, Hold’em, Caribbean Stud, Baccarat and Dream Catcher.
The mobile version of the website is fully functional and offers somewhat smaller but still decent choice of games.
Bonuses and Promotions
As a Welcome Bonus at the Dream Jackpot Casino you’ll get a 100% deposit match up to €250 + 25 free spins. It’s a part of the huge Welcome Offer that spreads on three first deposits, with a 100% match up to €150 on the second and a 50% match up to €500 on the third one. You’ll also get 25 free spins for each of the three first deposits. Everything seems okay, right? The problem is that the WR’s are 35x D+B, and there are few blurry definitions in the bonus terms.
“There are some blurry definitions in the Bonus Terms.”
Believe us, we saw lots of suchlike T&C’s, and we know when people are trying to hide something or to make things look more complex than they are. This becomes apparent when you’re trying to get through the bonus terms. Here are few examples: Firstly, they say that the WR’s for the Welcome Bonus are 35 times the amount of deposit, bonus and free spins. Do they mean the real value of all free spins or the overall winnings from them? Or they mean the cap of winnings from free spins, that is €50? Support operators don’t know that.
Another example of a vague description is the “instant bonus.” They say that “Any bonus that is cash or bonus received from the casino, for example via Customer Support, is classified as an instant bonus.” The casino reserves the right to limit the winnings from suchlike bonus to ten times its original value. We asked customer support to specify, which bonuses are “instant” and which aren’t, but received no clear answer. Based on this, we think that in this particular casino it will be better to not claim the welcome bonus at all if you’re not prepared to fulfill the huge WR’s.