The support agents don’t work 24/7 and sometimes they are offline even during their working hours. That’s a problem, because the website doesn’t provide all the information you may need. The welcome package doesn’t look very generous. For instance, your first deposit can bring you a 100% bonus up to €150.
What is even worse, the welcome bonuses are sticky. But we also have a good piece of news - these bonuses have no wagering requirements.
Cresus Casino was established in 2014. It is licensed and regulated by the Government of Curacao. The website itself looks okay - there is nothing special about its design, but it’s tidy, and the navigation is pretty convenient. There are two languages for you to choose from: English and French.
Thanks to SSL encryption, your private data is protected from hackers. And don’t worry about the fairness of the games - the random number generator rules out even the slightest chance of manipulation.
The support agents don’t work round the clock. Sometimes they are not available even during their working hours.
Customer support: The support agents are supposed to be at your service only from 10:00 to 22:00 CET. You can contact them via live chat or email. The FAQ is hiding in the Support section and it’s rather extensive and useful.
We tried to find out what these guys mean by “large withdrawals”, but the support kept silent. The website doesn’t even specify withdrawal limits or if these limits apply to jackpot winnings.
The only thing we have managed to find out, is that if you win more than €5,000, you may receive your prize in installments via bank wire - €5,000 per fortnight until you get the full amount. Oh, one more thing! Before requesting a withdrawal, you have to wager your deposit at least once.
Software and Game Variety
Not very impressive, but we have seen casinos which much worse libraries. Anyway, here are some of the games you can try there:
- Slots: Gonzo’s Quest, Vikings Go Wild, Dead or Alive;
- Jackpots: Cosmic Fortune, Divine Fortune, Holmes and the Stolen Stones;
- Table games: Roulette, Blackjack, Baccarat;
- Video poker: Deuces Wild, Jacks or Better, Joker Poker.
Cresus Mobile and Live Gaming
Cresus Casino can be played on the go and you don’t need to download any application. Just take your gadget, launch the mobile browser and so on… You know what to do.
Live games are developed by NetEnt and their variety is not very amazing - it includes only variations of Blackjack and Roulette.
Bonuses and Promotions
The welcome package of Cresus Casino covers your first four deposits:
- The first deposit - a 100% bonus up to €150;
- The second deposit - a 50% bonus up to €100;
- The third deposit - a 25% bonus up to €100;
- The fourth deposit - a 150% bonus up to €150.
Bonus money expires after 14 days and you won’t be able to withdraw them, but there are no wagering requirements on your winnings. That’s very unusual but kinda interesting.
There are no wagering requirements, but the bonus is sticky.
However, keep in mind that your balance can’t be withdrawn when it’s less than your current bonus amount. This means that the bonus is not only non-cashable - it’s sticky. If, for instance, you receive €150 on your first deposit, then €150 will be deducted from your balance when you withdraw your winnings. The maximum bet is €5 per spin and €0.5 per line. The bonuses which are not sticky are offered by Viks Casino, Chomp Casino, and Spinit Casino.