The only advantages of this casino are a decent support service and a nice game library powered by Microgaming, Playson, Rival, and others. Everything else is total crap. Their reputation is spoiled, the banking system is a mess, the website will make you wanna hit the wall with your head, live games are absent, and the Welcome Bonus, which is a 100% match bonus up to €100 on your first deposit, goes with horrible and crazy wagering requirements (35xB+D). Everything here is just crazy! Ohh, now we need a drink! And you need a better place to play, so choose one of these guys: Villento Casino (still better than this), Matchbook Casino, Ikubu Casino, or Royal Panda Casino.
CrazyWinners Casino was launched in 2015. The website features the SSL encryption so that hackers won’t get to your personal or financial data. However, they are fully regulated under the laws of Curacao, which doesn’t inspire confidence in it of itself. The casino is rated low by many watchdog portals due to many instances of withdrawal delays and changing T&Cs with a purpose of not paying out the winnings.
The casino wants to look modern, and it tries hard… too hard. Their main page is just cluttered with numerous square game thumbnails, which are getting bigger once you move your cursor on them. The navigation could be great but they overdid it. All the buttons are located where you would never expect them to be. It’s not that easy to find important links, and it takes too much time to open some of them. At least, the website is pretty multilingual - it is available in 7 languages (English, Spanish, German, French, etc.).
The casino wants to look modern, and it tries hard… too hard.
Customer Support: The customer support service can be reached by phone number, email or live chat. You can also check their FAQ section if you are used to solving all the problems on your own.
Banking: You can find a separate banking page on their website, but it’s actually not so useful as the table with the payments info in the T&Cs. There you can see that the casino has only three withdrawals options - Neteller, Bank Transfer, and uPayCard. When you start learning more about their banking system, everything is getting worse. The minimum allowed payout amount is €100, and it may take more than 7 days to withdraw the funds.
Software and Game Variety
The game menu opens in a tiny window so that you have to scroll it down a lot to see all the available game filters (even though there are not so many of them). You can’t get used to it, as it’s really inconvenient and laggy. Here are some of their game titles, anyway:
- Slots: Space Adventure, The True Sheriff, Middle Earth, Arctic World;
- Jackpots: Zimba & Friends, Game of Kings, Cleopatra, Dragon’s Cave;
- Table Games: Roulette, Blackjack, Baccarat, Craps;
- Video Poker: All American, Deuces WIld, Joker Poker, Jacks or Better;
- Other Games: Rio Bingo, Lucky Keno, Mega Love, Scratcherz.
The navigation around their game lobby can make you go crazy.
CrazyWinners Mobile and Live Gaming
Here is more disappointing news - this casino doesn’t offer any live games. They would definitely benefit from adding some live gaming options to their library.
Bonuses and Promotions
It’s really hard not to find their welcome bonus, as it appears on your screen every freaking time you look for some game to play. Let’s look at it closer.
As a newcomer, you can choose from two first deposit bonus: a 100% match bonus up to €100 or 50% CashBack. You will get also up to 200 free spins whatever bonus you choose. You’ll get them in equal sets of up to 20 spins per day during 10 days. Each bunch of spins is available on a particular slot game (At The Copa, Curious Machine Plus, Sushi Bar, etc.). The wagering requirements are really crazy - 35 times the sum of the bonus and deposit amount (the free spins value should be also wagered 35 times). Note that your bets are limited to €5 per game round.
Also, you can get some cash-back bonuses on your next three deposits:
- 30% cash-back reward up to €100 on your second deposit;
- 20% bonus up to €200 on the third deposit;
- 30% bonus up to €400 on the fourth one.
The casino doesn’t seem to have many bonuses and promos on offer. You can try out their 50% Cash Back, and that’s it.