Costa Games Casino is a recent addition to the renowned 888 group. It opened in 2014 and is regulated by both UKGK and Gibraltar gambling authorities. Its fairness is further proven by eCOGRA seal of approval. The website of Costa Games Casino is colorful, and makes you feel like on an everlasting vacation. The navigation is more or less okay too.
Customer Support: The support is available through the email and phone number (toll-free in case you live in the UK). While the former is supposedly 24/7 (although we all know how long those emails really may take), the latter is only accessible from 09:00 to 01:00 UK time. There is also FAQ section, but it’s not very extensive.
“The support is available only via phone and email”.
Banking: The banking options are okay. You can use PayPal, credit cards, Neteller and several more methods. Withdrawals remain pending for 2 business days, and there are no fees for the withdrawal service.
Software and Game Variety
Costa Games Casino is completely instant play, without any archaic desktop clients to download. The games are provided by NetEnt, Lightning Box, Eyecon, 888 Gaming and some other developers. Overall, there are about 160 games in the library. To be honest, that’s not very impressive, but we have seen some casinos with much worse libraries. Anyway, the selection includes:
- Slots: Guns N’ Roses, Diamond Tower, Aztec Rising;
- Jackpots: Once Upon a Dime, Gods of Gold, Casino Reels;
- Casino games: Baccarat, Blackjack, Roulette;
- Instant win games: Cash Buster, Mayan Bonus, Gems Odyssey.
Costa Games Mobile and Live Games
Costa Games Casino is mobile-friendly and opens just fine in your mobile browser. There’s really not much else to say about it.
Live games don’t have a separate section on the website - they are hidden in the Casino tab. There you have your Baccarat, Roulette, Casino Hold’em and some other games.
Bonuses and Promotions
The Welcome Bonus at Costa Games Casino feels underwhelming. First of all, you get five free spins on Magical Forest slot right after registration (with credit card details). The wagering requirements for these are 80x, and the winnings are capped at €5. Kinda bad, but it’s completely free after all.
Then you get a bonus on your first deposit - 100% match up to €50 and 100 free spins. Not nearly impressive, it gets even worse when you see the wagering requirement - 40 times the sum of your deposit and bonus, and 80 times for the spins. Furthermore, you won’t even get all the free spins at once! Instead you’ll be getting 10 spins every three days for a month. Imagine you order a three-course lunch at a restaurant, they bring you snacks and tell you to come back tomorrow for the rest.
They also have a VIP program that comes in five tiers and gives you extra benefits like free spins, additional deposit bonuses, and more.
“The bonuses are a joke with sky-high wagering requirements - 40 times the sum of your deposit and bonus.”