Updated: 23 May 2018
Cool Play Casino Review
Cool Play Casino is cool (yes, we’re that eloquent). If only it presented itself better… The website has a pretty face, and multiple compound skull fractures behind it, with shattered bones sticking out from the top on the head - just try to browse their site, and you will understand what we mean. Besides, the wagering requirements for the welcome bonus (a 100% match up to €200) are a bit shitty - 50 or even 100 times the amount of the bonus! Anyway, other than that, everything’s fine, and the selection of games is pretty wide - they offer around 400 titles from Nextgen, Microgaming and other developers.
- Licensed by Malta and the UK;
- 24/7 live chat;
- Mobile compatibility;
- Live games.
- Lame wagering requirements: 50xB or even 100xB;
- Confusing bonus terms;
- The website itself is a bit inconvenient.
Cool Play Casino was launched in 2012. It is operated by ProgressPlay Limited and licensed by the UK Gambling Commission and Malta Gaming Authority.
The website welcomes you looking cool and modern on the home page, and crumbles into ugly bits and pieces barely holding together as you browse deeper. For example, when you click on any link within the terms and conditions (like “bonus terms”), the website launches an ugly games lobby right in the middle of the screen (a page within a page, with a separate scroll bar) and asks you to log in. Even when you do - don’t expect to see those terms, you’re in the lobby now. We don’t even want to talk about images not loading here and there. Pathetic.
“The website welcomes you looking cool and modern on the home page, and crumbles into ugly bits and pieces barely holding together as you browse deeper.”
Customer Support: The only support options are the live chat and email. These are available around the clock.
Banking: The banking is fine - they got Skrill, Neteller, Visa/Mastercard, iDeal, Paysafecard, and some other options. Good enough for us. Withdrawals are processed within 1 business day. The maximum amount you can withdraw per week is €3000, and per month - €6000. In case of a progressive winning, the maximum amount you can withdraw per month is €30000.
Software and Game Variety
Cool Play Casino provides games from such developers as Microgaming, Netent, Lightning Box, Quickspin, Nextgen, 1x2 Gaming, and more. Overall, there are around 400 titles to choose from. Here are some of them:
- Slots: Starburst, Dead World, Avalon II;
- Jackpots: Treasure Nile, Cash Splash, King Cashalot;
- Table games: European Roulette, French Roulette, Premier Blackjack;
- Video poker: Louisiana Double, Double Bonus Poker, Deuces Wild;
- Other games: Fruit Blast, Keno, Super Bonus Bingo.
“Slot collection is great - they seem to have taken the best games from the most popular developers.”
Mobile and Live Games
Oh, this is what we’ve seen popping up randomly at the terms and conditions page - the mobile lobby. Other than appearing in places it shouldn’t, it works fine. No need to download anything, just open the website in a mobile browser.
There are almost two dozen of live games. Most of them are variations of Blackjack and Roulette, but you can also try Baccarat if you want.
Bonuses and Promotions
The Welcome Bonus at Cool Play Casino is a straightforward 100% match bonus on the first deposit up to €200, plus Free Spins. It doesn’t say anywhere how many of those. One thing we’re certain of - it’s more than one.
The wagering requirements are standard (x50 on the bonus amount), but are doubled for players from certain jurisdictions. Again, it doesn’t say which ones, you’ll have to contact support to find out.
Check out other promos as well, they tend to change monthly.