cool-cat-casino-review

Cool Cat Casino

26
GlobalScore
Stay Away!
First Deposit Bonus
Bonus: 330%
Min. Deposit: 50 USD
Wagering: 5 xB
100
USD
+50 Free Spins
T&Cs apply
Overview
Software
  • Real Time Gaming (RTG)
Types of Games
  • Blackjack,
  • Roulette,
  • Slots,
  • Poker,
  • Keno,
  • Craps,
  • Video Poker,
  • Table Games
Currencies
  • USD
Languages
  • English,
  • German,
  • Spanish,
  • French,
  • Italian
Deposits & Withdrawals
Deposit Methods
  • Visa/Master Card,
  • Neteller,
  • Bitcoin
Withdrawal Methods
  • Bank Transfer,
  • Neteller,
  • Cashiers Check,
  • Wire Transfer,
  • CLICK2PAY,
  • Cheque
Cashout Time
  • 7 days
Min. Deposit
  • €30
Min. Withdrawal
  • €100
Max. Withdrawal
  • €10000 Monthly
Additional Information
Online
  • Since 2002
Owner
  • Virtual Casino Group Casinos
Licence
  • Costa Rica
Contacts
  • livechat,
  • email: support@coolcatcasino.com,
  • tel: 1 888 441-66-93,
  • International: 1-678-349-03-49
Restricted Countries
  • Afghanistan,
  • Albania,
  • Algeria,
  • Angola,
  • Bulgaria,
  • Cambodia,
  • Czech Republic,
  • Ecuador,
  • Estonia,
  • France,
  • Guinea-Bissau,
  • Guyana,
  • Hong Kong,
  • Hungary,
  • Iraq,
  • Israel,
  • Italy,
  • Kuwait,
  • Latvia,
  • Myanmar,
  • Namibia,
  • Nicaragua,
  • Pakistan,
  • Panama,
  • Papua New Guinea,
  • Philippines,
  • Romania,
  • Russia,
  • Sudan,
  • Syria,
  • Taiwan,
  • Turkey,
  • Uganda,
  • Yemen,
  • Zimbabwe,
  • Guadeloupe,
  • Réunion,
  • Antigua and Barbuda,
  • Denmark,
  • Bahrain,
  • Bangladesh,
  • Belize,
  • Benin,
  • Bhutan,
  • Bolivia,
  • Botswana,
  • Brazil,
  • British Indian Ocean Territory,
  • Brunei,
  • Burkina Faso,
  • Burundi,
  • Cameroon,
  • Cape Verde,
  • Central African Republic,
  • Chad,
  • Colombia,
  • Comoros,
  • Congo,
  • Costa Rica,
  • Cyprus,
  • Djibouti,
  • Dominica,
  • Egypt,
  • El Salvador,
  • Equatorial Guinea,
  • Eritrea,
  • Ethiopia,
  • Falkland Islands,
  • Faroe Islands,
  • Fiji,
  • Gabon,
  • Gambia,
  • Georgia,
  • Ghana,
  • Gibraltar,
  • Greenland,
  • Grenada,
  • Guatemala,
  • Guernsey,
  • Haiti,
  • Honduras,
  • India,
  • Ireland,
  • Isle of Man,
  • Jamaica,
  • Jersey,
  • Jordan,
  • Kazakhstan,
  • Kenya,
  • Kiribati,
  • Kyrgyzstan,
  • Lebanon,
  • Lesotho,
  • Liberia,
  • Liechtenstein,
  • Macau,
  • Madagascar,
  • Malawi,
  • Maldives,
  • Mali,
  • Malta,
  • Mauritania,
  • Mauritius,
  • Mongolia,
  • Morocco,
  • Mozambique,
  • Nauru,
  • Nepal,
  • Niger,
  • Nigeria,
  • Oman,
  • Palau,
  • Paraguay,
  • Peru,
  • Pitcairn Islands,
  • Poland,
  • Qatar,
  • Rwanda,
  • Samoa,
  • Sao Tome and Principe,
  • Saudi Arabia,
  • Senegal,
  • Seychelles,
  • China,
  • Cuba,
  • Indonesia,
  • Libya,
  • United Arab Emirates,
  • Swaziland,
  • Malaysia,
  • Saint Barthelemy,
  • Saint Martin,
  • Saint Pierre and Miquelon,
  • Svalbard and Jan Mayen,
  • Wallis and Futuna,
  • Armenia,
  • Azerbaijan,
  • Sierra Leone,
  • Tajikistan,
  • Belarus,
  • Bosnia and Herzegovina,
  • Lithuania,
  • Somalia,
  • Montenegro,
  • Sri Lanka,
  • Thailand,
  • Tunisia,
  • Serbia,
  • Cote D'Ivoire,
  • Croatia,
  • Curacao,
  • Macedonia,
  • Palestine,
  • Saint Kitts and Nevis,
  • Saint Lucia,
  • Saint Vincent and the Grenadines,
  • Slovakia,
  • Slovenia,
  • Solomon Islands,
  • South Sudan,
  • Suriname,
  • Togo,
  • Tonga,
  • Trinidad and Tobago,
  • Turkmenistan,
  • Tuvalu,
  • Ukraine,
  • Uzbekistan,
  • Venezuela,
  • Vietnam,
  • Zambia,
  • Turks and Caicos Islands,
  • South Georgia and the South Sandwich Islands,
  • Saint Helena,
  • Sint Maarten (Dutch part),
  • Timor-Leste

This one is a bad kitty

Some cats are really cool, fluffy and affectionate, but some others can scratch your face, bite your fingers to the bone and pee into your shoes. And it seems that Cool Cat Casino belongs to the second category! It is a once blacklisted casino, although it has upped their game and was put back in business. They host a more or less modern site, which is obviously littered with kitties (some of them in top hats, because there’s nothing cooler than a top hat). Software is currently provided by Real Time Gaming. This casino is fully mobile compatible and even offers some live games. But there are still enough complaints about slow payments, while the welcome bonuses are non-cashable. Even worse, they are removed from your withdrawal amount! So, blacklisted or not, it seems that Cool Cat Casino is still a pretty questionable site.

Pros

  • 24/7 player help, live chat included;
  • RTG games;
  • Two different welcome bonuses;
  • Low bonus wagering requirements - 15x or even 5x the bonus.

Cons

  • Really shitty history - blacklisted on two other portals;
  • Must be at least 21;
  • Must download software to take the bonuses and to play live games;
  • The welcome bonuses are sticky.

It sucks, but sometimes we come across blacklisted casinos. Cool Cat Casino is a casino that used to be blacklisted on other portals (and some of them still mark it with black color) due to very slow payments and sometimes even confiscation of winnings. However, as of a few years ago, many reputable places online are indicating that they are now willing to give this casino a fair shake.

We can think of a lot worse things to be blacklisted for - but it’s good to hear they changed their ways because they have been proven fair by TST, offer a 24/7 player support system, and have a full selection of unique games.

“Cool Cat Casino is a once blacklisted casino, but has returned with promises of following the rules.”

Customer Support: As we already said, you can ask for help at any time - the support agents are available round the clock. You can contact them via phone, live chat or email. By the way, one of the phone numbers is even toll-free.

Banking: Cool Cat Casino doesn’t offer plenty of banking methods, only Neteller, credit cards, bank transfer and few other options.

Software and Game Variety

Real Time Gaming is providing the titles for Cool Cat Casino. Here are some games you can play there:

  • Slots: Red Sands, Enchanted Garden, Cash Bandits;
  • Table games: Blackjack, Baccarat, Let’em Ride;
  • Video poker: Aces and Eights, Deuces Wild, Jacks or Better;
  • Specialty games: Craps, Keno, Treasure Tree.

You can either download an application or meet that cat in an instant-play mode.

Mobile and Live Gaming

Cool Cat Casino has recently  launched a mobile version of their casino, so you can try this casino on the go. There are more than 220 games available. Not bad for a mobile version, right?

The casino offers live games, but you can try them only after you download the software. The selection is not very impressive: Blackjack, Roulette, Casino Hold’em.

Bonuses and Promotions

Cool Cat Casino offers two different welcome bonuses:

  • A 330% bonus plus 50 free spins on Popinata. The wagering requirement is awesome - 5 times the bonus. You can use this bonus for playing slots and Keno. We tried to find out what is the maximum amount of the bonus you can get, but the support agents didn’t manage to answer this question. The website also provides no information about this;
  • A 250% bonus. The wagering requirement is awesome - 15 times the bonus. It can be used on any games except Craps, Baccarat, Pontoon 21, Roulette, War, Sic Bo and Pai Gow Poker. And concerning the maximum amount of the bonus… The same thing, sorry.

These bonuses look very cool, but only until you check the conditions more carefully. Both of them are non-cashable, so the bonus amounts will be deducted from your withdrawal. Oh, and the minimum deposit to qualify is €50. Thanks, but no thanks.

“Be careful, the bonus amount will be removed from your withdrawal!”

Beyond that, they have VIP promo code bonuses that you can use as many times as you like while you’re playing.

Finally, they have a Cool Cat Lottery where you can enter to win over €1,000 extra with every deposit you make. All you have to do is make a deposit and you’re in. Every deposit you make will count as an extra entries.

Our Opinion

Cool Cat Casino offers a more or less okay selection of games and very attractive wagering requirements, but this doesn’t mean that it has completely fixed its bad reputation. The casino is still not fast enough in terms of payments, and that’s the major complaint. Apart from this, the bonus amounts are deducted from your withdrawal, which is really disappointing. The support team turned out to be pretty useless too.

If you want to give Cool Cat Casino a shot, we wouldn’t say it’s a bad idea, but we wouldn’t hold it against you if you decided not to.

Click here to give it a go.

Updated: 27 Nov 2017

Cool Cat Casino Rating by HolyMoly Casinos

44
HolyScore
Stay Away!
Play
7
User Experience
5
Software
1
Bonuses & Promotions
6
Payment Methods
4
Cashout Time
3
Reputation
8
Customer Support