cloud-casino-review

Cloud Casino

68
GlobalScore
Good Enough
First Deposit Bonus
Bonus: 200%
Min. Deposit: 10 GBP
Wagering: 30 x(d+b)
50
GBP
+50 Free Spins
T&Cs apply
Overview
Software
  • NetEnt,
  • NYX Interactive,
  • NextGen Gaming,
  • Nektan
Types of Games
  • Blackjack,
  • Roulette,
  • Slots,
  • Scratch Cards
Currencies
  • GBP
Languages
  • English
Deposits & Withdrawals
Deposit Methods
  • Visa/Master Card,
  • Neteller,
  • Paysafecard,
  • Skrill,
  • Maestro,
  • Solo,
  • Trustly,
  • Boku
Withdrawal Methods
  • Visa/Master Card,
  • Neteller,
  • Skrill,
  • Paysafecard
Cashout Time
  • 1 day
Min. Deposit
  • €10
Min. Withdrawal
  • €20
Max. Withdrawal
  • €60000 Monthly
Additional Information
Online
  • Since 2015
Owner
  • Nektan Limited Casinos
Licence
  • UK,
  • Gibraltar
Contacts
  • livechat,
  • email: support@cloudcasino.com,
  • tel: 0203 457-32-56
Restricted Countries
  • USA

Not so great casino to be among the clouds

Despite having a dull name, Cloud Casino can make you sit at your home, even if the weather is sunny outside… even if you’re just a few minutes from a beautiful beach… even if you’re in the center of Las Vegas. Ok, you got it. And the main reason for this is the casino’s game library, which won’t let you feel bored. They offer games developed by many large name developers (NetEnt, NextGen), as well as a few smaller names (Foxium, Iron Dog) making a contribution. All of their available titles are compatible with modern mobile devices. However, their Welcome Bonus won’t make you feel like in the seventh heaven. It is spread across three deposits with a couple of free spins on the top, but the wagering requirements are are flying high among clouds. However, the biggest disappointment is a low payout limit (€5000/month), which prevents you from withdrawing big prizes won in jackpot games or in any other game with high potential returnings.

Pros

  • License from UK;
  • Over 10 years online;
  • Many promotions and welcome bonuses to take part in;
  • Dedicated mobile design;
  • Hosts several live games;
  • Games from NetEnt, NextGen, Nektan and a dozen of other providers;
  • No deposit bonus;

Cons

  • Support is not 24/7;
  • Low withdrawal limits;
  • Catchy wagering requirements.

Cloud Casino was established in 2005, and licensed by the UK Gambling Commission. Their games have been proven fair by outside audits, and their site is SSL secured.

Looking at the site, it is straightforward and simple - simple design, simple interface and simple navigation. You’re going to see a lot of popular games from some of the top software providers here - especially in the way of online slots.

Customer Support: While there is no live chat, they have a decently detailed FAQ page and an ability to call them or send an e-mail. Furthermore, the support working hours are limited. You ask for a help only on business days from 09:00 through midnight.

Banking: The selection of withdrawal methods is rather standard: credit cards, Skrill, Neteller and PaysafeCard. Unfortunately, we were a bit confused, as the information about the casino’s withdrawal limits on their banking page and in the T&C section differs a lot. While looking through the banking page, you can notice that the withdrawal limit is €10,000 per day. However, their T&C says that it’s €5,000. As a rule, the most accurate information is written in the T&C sections, so their payout limit tends to be very low. At least this doesn’t affect jackpots - those will be payed out in installments over 12 months.

Software and Game Variety

So, let’s dive in and talk about the games. Some big names here: Net Entertainment, NextGen Gaming, and even the not-so-big Nektan make appearances here. Overall, they have game titles from no fewer than 15 software providers. Cloud Casino really brings down the hammer with slot games. In fact we’d say this casino is pretty much a slot-heavy casino. There are options for table games and even some scratch games, but it’s nowhere near the selection size of slots.

“Slot lovers will be more than pleased. However, their table games selection could use some work.”

  • Slots: Neon Jungle, Guns N’ Roses, Wolf Cub, Emoji Planet;
  • Jackpot Games: Winstar, Divine Fortune, Wolf Run;
  • Table Games: a couple of variations of Roulette and Blackjack;
  • Scratch Cards: Spin Lotto, Diamond Deal, Foxin Wins Scratch;
  • Other Games: Dracula, Dazzle Me, Disco Spins.

Mobile and Live Gaming

This casino is fully mobile and you’ll be able to play a good portion of the games on your mobile device. Nothing to worry about there!

Cloud Casino also features a couple of live dealer options. The selection is rather standard, nothing super-exclusive - Live Blackjack, Live Roulette, Live Golden Ball and several more.

Bonuses and Promotions

As a new player, you can actually grab 4 separate promotions. The first is a €5 no deposit bonus you get simply for signing up. But, trust us, it won’t be an easy task to meet the wagering requirements, as it must be wagered 100 times. It’s just a kinda sick joke.

After that, there are three more deposit bonuses you can get:

  • 1st Deposit - 200% match up to €50 plus 50 free spins on Starburst;
  • 2nd Deposit - 100% match up to €200;
  • 3rd Deposit - 50% match up to €250.

Thankfully, these deposit bonuses come with more realistic wagering requirements, though they are still high - 30x the deposit plus bonus value (30x for the free spins winnings either). But note, that only bets made with real money count towards the wagering requirements. Furthermore, the maximum bonus amount that can be converted into the real cash is 4x the bonus value.

“When you dive in their T&C, you’ll realize that their Welcome Bonus is not so favorable, as you’d expect.”

For returning players, the promotions change regularly. Cloud Casino runs a Weekend Promo as well as a Wednesday Promo and Monday Promo. Check the details of those whenever you happen to be visiting to play to see what they’re running when you are there.

Our Opinion

We’ve seen better, but we surely have seen way, way worse. While they are a bit more focused towards slot players, the games library is still full of exciting games from various software providers. They also have plenty to offer in terms of live and mobile games. Their bonuses seem to be nice, but the wagering requirements remain too high. But their biggest drawback is a low withdrawal limit - €5000/month. It’s hardly acceptable, as you can win much more playing their games. The jackpots are always paid in full over 12 months though, kudos for that at least.

Click here to grab that no deposit bonus and get started on your welcome bonuses!

Updated: 27 Nov 2017

Cloud Casino Rating by HolyMoly Casinos

65
HolyScore
Good Enough
Play
7
User Experience
10
Software
5
Bonuses & Promotions
8
Payment Methods
7
Cashout Time
6
Reputation
4
Customer Support