Updated: 20 Feb 2018
Cloud Casino Review
Despite having a dull name, Cloud Casino can make you sit at your home, even if the weather is sunny outside… even if you’re just a few minutes from a beautiful beach… even if you’re in the center of Las Vegas. Ok, you got it. And the main reason for this is the casino’s game library, which won’t let you feel bored. They offer around four hundred games created by many large name developers (NetEnt, NextGen), as well as a few smaller names (Foxium, Iron Dog) contributing.
All of their available titles are compatible with modern mobile devices. However, their Welcome Bonus won’t make you feel like in the seventh heaven. It is spread across three deposits with a couple of free spins on the top, but the wagering requirements are flying high among clouds. The first bonus is a 100% match up to €100 with 30x D+B wagering requirements. However, the biggest disappointment is a low payout limit (€5000/month), which prevents you from withdrawing big prizes won in jackpot games or any other game with high potential return. The casino looks not bad but surely needs some work to do to become cool.
- License from the UK;
- Over 10 years online;
- Many promotions and welcome bonuses to take part in;
- Dedicated mobile design;
- Hosts several live games;
- Games from NetEnt, NextGen, Nektan and a dozen of other providers;
- No deposit bonus.
- Support is not 24/7;
- Low withdrawal limits;
- Catchy wagering requirements.
Cloud Casino was established in 2005 and licensed by the UK Gambling Commission and the Gibraltar Betting and Gaming Association. Their games have been proven fair by outside audits, and their site is SSL secured. The casino is owned by Nektan Gaming, which means that some of their terms will disappoint you a bit, especially if you hit a big win and it won’t be a jackpot. They have a clause that limits all wins to €250 000, while some of their games offer bigger payouts. Not exactly a huge problem, but if you’re feeling lucky today, you might want to look for another casino.
Looking at the site, it is straightforward and simple - simple design, simple interface, and simple navigation. You’re going to see a lot of popular games from some of the top software providers here - especially in the way of online slots.
Customer Support: They have a decently detailed FAQ page and if it won’t help - the support team is available via phone, live chat, and email. Furthermore, the support working hours are limited. You ask for help only on business days from 09:00 through midnight.
Banking: The selection of withdrawal methods is rather standard: credit cards, Skrill, Neteller, and PaysafeCard. Unfortunately, we were a bit confused, as the information about the casino’s withdrawal limits on their banking page and in the T&C section differs a lot. While looking through the banking page, you can notice that the withdrawal limit is €10,000 per day. At least this doesn’t affect jackpots - those will be paid out in installments over 12 months.
Software and Game Variety
So, let’s dive in and talk about the games. Some big names here: Net Entertainment, NextGen Gaming, and even the not-so-big Nektan make appearances here. Overall, they have game titles from no fewer than 15 software providers. The standard Nektan game lobby is great and lets you filter games and find anything you want. Cloud Casino brings down the hammer with slot games. In fact, we’d say this casino is pretty much a slot-heavy casino. There are options for table games and even some scratch games, but it’s nowhere near the selection size of slots.
Slot lovers will be more than pleased. However, their table games selection could use some work.
- Slots: Neon Jungle, Guns N’ Roses, Wolf Cub, Emoji Planet;
- Jackpot Games: Winstar, Divine Fortune, Wolf Run;
- Table Games: a couple of variations of Roulette and Blackjack;
- Scratch Cards: Spin Lotto, Diamond Deal, Foxin Wins Scratch;
- Other Games: Dracula, Dazzle Me, Disco Spins.
Mobile and Live Gaming
This casino is fully mobile, and you’ll be able to play a good portion of the games on your mobile device. Nothing to worry about there!
Cloud Casino also features a couple of live dealer options. The selection is rather standard, nothing super-exclusive - Live Blackjack, Live Roulette, Live Golden Ball and several more.
Bonuses and Promotions
As a new player, you can actually grab 4 separate promotions. The first is a €5 no deposit bonus you get simply for signing up. But, trust us, it won’t be an easy task to meet the wagering requirements, as it must be wagered 100 times. It’s just a kinda sick joke.
After that, there are three more deposit bonuses you can get:
- 1st deposit - 100% match up to £100 in bonus funds & 10 spins on Cleopatra;
- 2nd deposit - 100% match bonus up to £150 in bonus funds & 25 spins on Cleopatra;
- 3rd deposit - 50% match bonus up to £250 in bonus funds & 65 spins on Cleopatra;
Thankfully, these deposit bonuses come with more realistic wagering requirements, though they are still high - 30x the deposit plus bonus value (30x for the free spins winnings either). But note, that only bets made with bonus money count towards the wagering requirements. Furthermore, the maximum bonus amount that can be converted into the real cash is 4x the bonus value.
When you dive in their T&C, you’ll realize that their Welcome Bonus is not so favorable, as you’d expect.
For returning players, the promotions change regularly. Cloud Casino runs a Weekend Promo as well as a Wednesday Promo and Monday Promo. Check the details of those whenever you happen to be visiting to play to see what they’re running when you are there.