Casumo Casino UK Review
The welcome bonus is distributed across your first five deposits, and its total amount is up to €1200, with 200 free spins on Starburst. Pretty good, huh? Well, don’t forget about the wagering requirements as they’re not as good as we’d like: 30xB+D for all bonuses and 30xB for the winnings generated from the free spins.
Grab your fundoshi (pants for sumo) to become a real Casumo gambler and read the Casumo casino review below here at HolyMoly Casinos.
- Licenses from the UK and Malta;
- EGR Operation Winner (2013-2015);
- Reel Race - slot tournaments every 30 minutes;
- Around-the-clock live chat.
- No phone number available;
- A short list of withdrawal options.
Casumo.com is unique in many ways, but not so unique that it becomes borderline creepy. They are not totally new to the scene, but still fresh, having opened their doors in 2012, and carry positive feedback from players and critics. This can be substantiated by having a look at their multiple EGR Operator awards in 2013, 2014, and 2015.
They have a weird, albeit cute, mascot. It can be seen dancing around in what looks to be a fundoshi, which is the odd-looking thong-thingy worn by traditional Japanese men. Buttcheeks are a big staple of Japanese culture. It’s cool because here at HolyMoly Casinos, we aren’t ones to judge!
Reliability and Security
In the UK, Casumo has licenses from the UK Gaming Commission and Malta Gaming Authority and the casino is operated by Casumo Service. With such a reputable licensing, you can feel protected by those cute sumo wrestlers. They are not as helpless as you may think.
They do care about their players, as they created a “Play responsibly” section (“Play Okay”), where you can find step-by-step recommendations as to what you should do if you feel like you are addicted to gambling.
Customer Support: The online support services are reliable and friendly. If they were your next-door neighbors, you could probably ask them to borrow some sugar. The only black spot is that there’s no phone number available. You can use only live chat or standard email communication. Well, at least both methods are available 24/7, and you can ask you questions in several languages.
If you want to find the answers on your own, you can use the well-organized and pretty extensive FAQ section. There are a lot of answers sorted by categories. On the top of the page, you can even find the top 5 questions. We are pretty impressed with this.
Banking: The banking options could certainly be improved. Deposits can be made via Visa/Mastercard, Skrill, Neteller, Paysafecard, and Bank Transfer. All of them are instant, except for Bank Transfer deposits, which need up to 3 business days to reach your account.
To make withdrawals, you have the option of using Visa/Mastercard, Skrill, Neteller, Paysafecard, and Bank Wire. Withdrawal time varies from instant transactions (instant after approval) for Skrill and Neteller, to 1-3 business days for credit cards and bank transfer. It looks like Casumo withdrawal time is indeed a thing to be proud of. Withdrawals are made only via the method you used for depositing. There are no fees for either deposits or withdrawals, but your bank may charge a fee.
Design and UX
In conducting our Casumo review, we found that their website looks absolutely nothing like what you might expect to see from a casino website. The creativity here makes an excellent first impression on us and does not make us feel like we are being sold car insurance. In general, the website looks colorful and appealing.
All the important information can be found on the main page. That’s why it’s really easy and fast to make your decision about playing here. The navigation is also convenient with all necessary filters and categories. You can use the website in 7 languages, but 3 of them are English: for the UK, for Canada, and general English. Other language options include German, Finnish, Swedish, and Norwegian.
Interestingly, there is also a blog where you’ll find updates, current news, and releases of new games or providers. On the left side of the website, they display current winners at the casino. The “About Us” section will give you the broad picture of what this gambling website is with links to social media: LinkedIn, Facebook, etc. There is also information for affiliates and contacts.
Challenges and Tournaments
Casumo Casino is cut out for tournament fans. There are Reel Races, which take place every 30 minutes, all day long. All you have to do is get as many wins as possible during these 30 minutes. The player receives points for each regular or big win. Your progress will be displayed on the leaderboard. Every day there are 100 different prizes, and the biggest one is €1000, which can be won every day at 20:00 CET.
We at HolyMoly Casinos think it would be a great idea to add some sumo tournaments… that’d really spice some things up!
Software and Games Variety
In the Casumo Casino games library you’ll find games from NetEnt, NextGen, Microgaming, WMS, Yggdrasil, and other top-notch providers. This place will surely satisfy you with its assortment. Overall, they have more than 1300 games on offer right now. Their blog tells about a new game addition quite frequently, so they are not going to stop adding new entertainment for you. Let’s check out some of their popular games:
- Slots: Starburst, Book of Ra, Dead or Alive, Foxin Wins, Book of Dead, Gonzo’s Quest;
- Table Games: Roulette, Blackjack, Monopoly, Texas Hold’em, Caribbean Stud Poker;
- Video Poker: Jacks or Better, All American, Joker Wild, Deuces Wild, Joker Poker;
- Jackpots: Hall of Gods, Divine Fortune, Mega Moolah, Mega Fortune, Monkey’s Millions;
- Specialty games: Bingo, Keno, Wheel of Fortune.
NetEnt, Nextgen, Microgaming, and many other providers have compiled an excellent collection of gambling titles to suit the needs of each gambler.
Mobile and Live Gaming
Right on the front page, Casumo Casino makes it clear that their casino can be played from PC, Mac, mobile, and any tablet devices. Pretty much if you have an internet connection you can play their games. Well done. All you need is any mobile browser. By the way, the mobile version of the casino looks nice and neat.
Live games are available here as well! You can play all the traditional games such as Roulette and Blackjack, and try some other live gaming options. Evolution Gaming provides most of the live games: Roulette, Blackjack, Texas Hold’em, Three Card Poker, Baccarat, Caribbean Stud Poker, and Casino Hold’em. There are also Roulette and Blackjack by NetEnt and Dream Catcher.
Bonuses and Promotions
The Casumo Welcome Bonus is spread over five deposits, and its total amount is up to €1200. Also, the first deposit grants you 200 free spins on Starburst over 10 days. You can make 5 deposits and get some percentage on top of it. Here is how the welcome package works:
- 1st Deposit - a 200% match reward up to €50;
- 2nd Deposit - a 50% match reward up to €150;
- 3rd Deposit - a 50% match reward up to €200;
- 4th Deposit - a 25% match reward up to €400;
- 5th Deposit - a 25% match reward up to €400.
You don’t need to enter any Casumo coupon code to get these bonuses. The wagering requirements could be somewhat lower with 30 times the sum of the deposit and bonus value looking a bit steep. The maximum bet per spin is €5. The winnings from Casumo free spins, by the way, should also be wagered 30 times.
The welcome bonus keeps giving back.
UK citizens will get a different offer: a bonus on the first deposit only. It’s a 100% match up to £300, plus 20 Free Spins on Starburst. The wagering requirements are the same here: 30xB+D for the cash bonus and 30 times the winnings from free spins.
There are also many trophies you can get by accomplishing different tasks, not to mention various daily promotions for you not to get bored while playing at this nice and colorful casino.
Is Casumo safe and is Casumo legit?
Is Casumo safe and is Casumo legit? It has two of the most reputable licenses: UK and Malta, and this pretty much answered both questions. Yes, it is safe, and it implements SSL encryption to protect your payments. Moreover, Casumo won the EGR Operation award three years in a row. That’s also an excellent sign of being legit.
Do I need to download any software?
No, Casumo Casino is entirely instant. All you need is a stable internet connection and any mobile device or PC. You will have access to all the games through the browser.
How fast do they pay out?
You’ll have to wait a maximum of 3 business days for your withdrawal to be processed and the winnings reach your card. Electronic Wallets offer instant withdrawals, after the approval of the casino, of course.
Can I trial their platform for free?
Sure. You can play the demo version of any game even before registration. Don’t forget to put on your fundoshi for those sumo wrestlers to be sure that you are one of them.