Updated: 06 Feb 2018
We have no idea about the meaning of the name of CasinoSjov. To be honest, we don’t even wanna know - as for us, it sounds a bit creepy. But we have discovered what this casino is about! A single language option, unresponsive support and certain problems with navigation - all these issues make this website very inconvenient.
On the other hand, they offer around 180 games from NetEnt and Microgaming, and a pretty attractive welcome promotion (a 100% bonus up to 2,000 DKK on your first deposit plus some spins). Besides, it seems that there are no maximum withdrawal limits.
- Certificate from iTech Labs;
- SSL encryption;
- Mobile compatibility;
- Decent wagering requirements: 35xB.
- The website is available only in Danish;
- No 24/7 support service;
- Issues with the navigation.
The starting page of the website looks very simple (but nice!), although if you go further, you will find out that headers and footers of most of the other pages are still under construction. The website works pretty slowly sometimes, and the second serious problem is that everything is in Danish, so you won’t be able to enjoy this casino in case you don’t speak this language. Google translation is not enough, and the website’s customer service is not very reliable.
“The website is available only in Danish”.
Okay, and here is a good piece of news - your data is secured with SSL encryption. Apart from this, CasinoSjov is certified by iTech Labs, which proves that the games offered here are fair.
Customer Support: You can contact the support team from 08:00 to 01:00 CET. There are several ways to ask for help: email, live chat, fax, and phone. Well, we tried the live chat, and guess what? It didn’t work. There is also some kind of FAQ section, but it’s not very extensive.
Banking: The list of banking options is fine - it includes credit and debit cards, Neteller, Skrill, bank transfer, and few other methods. Withdrawals remain pending for 48 hours. We tried to figure out more about the maximum amount of withdrawal, but the only information we managed to find is that if the payment amount exceeds 23,000 DKK, the casino requires certain verification procedure. We tried to contact the support to find out the details, but we didn’t succeed. So, we suppose that there are no withdrawal limits - terms and conditions don’t mention them, and there is nothing about the maximum amounts in FAQ section.
Software and Game Variety
The list of CasinoSjov providers includes such famous companies as NetEnt and Microgaming. The selection of games is not extremely wide - it includes somewhere around 180 titles. Here are some of them:
- Slots: Copy Cats, Thunderstruck II, Butterfly Staxx;
- Casino games: Blackjack Solo, Blackjack Classic, Roulette Pro;
- Quick play games: Roll the Dice, Super Chance, Lucky Diamonds.
There are also two video poker games lost in casino games section: Joker Poker and Jacks or Better.
Mobile and Live Gaming
CasinoSjov Casino can be played on the go, and you can do it right via your mobile browser.
And concerning live gaming… Well, there is a link called “Live Casino” at the bottom of the welcome bonus page. This selection includes two games (Roulette and Blackjack), and they didn’t work for us. We are not sure what the problem is, ‘cause Google translation is awful and we don’t know even a single word in Danish. We tried to contact the support, but got no reply. So if you are fluent in Danish, check these links yourself. At least now you know where to find them.
Bonuses and Promotions
We have already said that our Danish is awful, but we have still managed to discover that the welcome promotion of CasinoSjov means 150 free spins and a bonus up to 10,000 DKK.
“You don’t receive the whole welcome package at once - you have to follow a special plan”.
You don’t receive the whole welcome package at once - the casino has a special plan which you have to follow. The plan’s time frame is 8 days - check Promotions section for more details. For instance, when you create an account, you get 20 free spins on Starburst. Then, on the very first deposit, you get a 100% bonus up to 2,000 DKK. The wagering requirement is 35 times the bonus amount for the whole package. For the free spins it’s either 50 or 35 times, depending on the day you receive them.