CasinoLuck Review

CasinoLuck has been around since 1999. The current version of this casino has been around since 2011 where it went under a total rebranding and management switch. This place offers hundreds of games by a variety of software companies. Their games are proven fair by TST.

They say experience is the best teacher. Being around since 1999, CasinoLuck guys know what they’re doing.

The website looks pretty nice, especially on wide screens. They took a clover as their logo, which is rather predictable. Anyway, the site is filled up with pictures and good graphics. These guys sure have some experience in the online casino business, and it is seen on the website. It’s not the bee’s knees, but it has everything you need regarding navigation and significant info.

Customer Support: CasinoLuck provides you with a nice customer service, which is available from 06:00 GMT to 23:00 GMT. You can reach their support service via live chat, email and a phone number, which is great, but we’d like to see a 24/7 support to call it decent.

Banking: The selection of withdrawal methods is nice. It includes credit cards, Bank Wire, Skrill, Neteller, WebMoney, and some others. Withdrawal time is longer than average: all withdrawals are subject to 48-hours pending+processing period. At least, no weird withdrawal terms were found.  

Software and Game Variety

It’d be easier for us probably to just name the software companies you won’t find here but that’d probably be confusing. In any case, Net Entertainment, Microgaming, Play’n Go, and over a dozen other software companies have contributed to the games here. Let’s see what do they have on offer right now:

• Video Slots: Starburst, Wolf Cub, Gonzo’s Quest;
• Classic Slots: Grand Crown, Fairy Play, Sky Of Love;
• Table Games: Blackjack, Roulette, 3 Card Solitaire;
• Scratch Cards: Cash Farm, Hit The Bank, Wings of Cash.

Mobile and Live Gaming

CasinoLuck is fully mobile, and you’ll get a nice selection of popular games from the casino to play on the mobile version of their casino.

The casino has also added decent live games to their collection. So if you prefer playing interactive games, you’re in the right place.

Bonuses and Promotions

As a new player, you can get your first deposit doubled up to €150 and 150 spins on Starburst. On the second day, you’ll grab a reload bonus of 50%, up to €150. Thankfully, the wagering requirements are acceptable - 35x the bonus value. Take into account that their Welcome Bonus is automatic, which means it will be credited to your account immediately after you make a deposit. If you don’t wanna fulfill those wagering requirements, contact their support team and explain the reason why you want to cancel your bonus.

The sad thing about their Welcome bonus is that it’s not as cool as it looks, regarding the wagering requirements. As CasinoLuck now belongs to the Aspire Global group, they have tricky terms about the WR’s. We’re tired of describing these tricky terms, again and again, so we’ll say that the vast majority of games contribute only 50% of wagers made to the WR’s. From this point, it is correct to say that the WR’s are 70xB, and now they don’t seem so cool.

For returning players, the monthly bonus is a 50% reload, up to €150. You’ll want to activate this during the first 7 days of the month.

Pretty standard bonuses here, nothing to jump up and down about.

There is an extensive VIP program here at CasinoLuck. It’s got 7 stages and as you play you’ll earn reward points can be converted to bonus cash as you go on through the stages of the program.