Casino 440 was established in 2012. It is licensed and regulated by the Government of Curacao. The website looks a bit tasteless, but all the texts still can be read without any problems. There are 7 languages to choose from, and the navigation is more or less fine. The links are easy to find, but they do not always contain all the essential information, and this is a really serious issue. We will give you some examples later, no worries.
Customer support:The support service is a problem of many casinos, and Casino440 is not an exception. They offer you the live chat, but it functions in the same way as an online contact form - you send a message, and they reply to you via email within 24 hours. It’s not really what “live” means, is it? As an option, you can send them a standard email. The phone It looks more like a mockery if you ask us, They really should ask for help from some more experienced casinos, where people know how to treat their customers. From Challenge Casino, for example.
The live chat works as a standard form for sending emails.
Banking: There are enough banking options: Skrill, Neteller, bank transfer, etc. And here is an interesting thing - a table with withdrawal methods say that requests are processed within 4-8 business days. Below the table we found a sentence saying that they are processed within 15 days. 15 working days? Or not? Where is the truth? We tried to find it, but the support team was useless. Besides, it’ said that the maximum withdrawal amount is €1,000. Per transaction? Per week? Per month? We can only guess. They didn’t even specify if this limit applies to jackpot winnings!
Software and Game Variety
Casino440 is powered by Microgaming and offers over 250 games. At least, that’s what they say. Here are some of the titles:
- Slots:Thunderstruck, Avalon II, Game of Thrones;
- Jackpots: Tunzamunni, Mega Moolah, Treasure Nile;
- Table games: American Roulette, French Roulette, Blackjack;
- Video poker: Aces and Eights, All American, Deuces Wild;
- Scratch cards: Dawn of the Bread, Foamy Fortunes, Crypt Crusade.
Casino440 Mobile and Live Gaming
Casino440 is compatible with smartphones and tablets, so you can play on the go. The mobile version looks more or less fine. To start playing, you need to launch the website and to log in. That’s it, no special software is required.
Live games are not offered. Well, let’s hope they will add them at some point in the future.
Bonuses and Promotions
The Bonuses page is a true mess. No, it’s even worse - it’s a real dump of information, and no one knows which pieces are actually relevant! So, the huge banner says that the welcome offer is a 200% bonus up to €3,600. But if you click “More info”, you’ll find out that the first paragraph says it’s a 200% match up to €900 plus €5 for free. Later they also mention free spins. Then, there is a paragraph called “Terms and conditions: welcome bonus”. And it says that the maximum amount of the welcome bonus is €150!
The welcome bonus conditions are absolutely unclear.
The same disaster is about the wagering requirements. First, it’s said that the sum of your deposit and bonus must be wagered 35 times. Then, this requirement turns into 50 times the sum of the deposit and bonus! However, there is one undoubted thing about the welcome bonus you have to keep in mind - there are no games which contribute 100% to the wagering requirements. For instance, slots contribute only 50%, meaning the WRs are effectively doubled.